Design Suite, Balcony (4) | Private kitchenette

Reviews of My Bairro Alto Suites

3 out of 5
My Bairro Alto Suites
Travessa dos Fiéis de Deus, 71, Lisbon

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 71 reviews" "
Rating 8 - Good. 25 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 3 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

anna

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice apartment, good center location. The host was responsive. The bar downstairs and the neighborhood was very noisy at night. It was not possible to sleep until very late into the night. It’s good for young people but not for a family with kids. The apartment and building itself needs a good sound insulation between apartments and floors.
Stayed 2 nights in Apr 2022

4/10 Poor

Gursewak

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We only stayed there 1 night because my wife and I got bitten by bed bugs. It has been a very bad experience even if the apartment was clean and well located, it’s almost a week that we can’t sleep properly and even expose ourself on the sun because of the bites (around 50/60 bites only on my wife). This is the worst experience you can have with a stay. It will stay in your mind for a while... I do recommend to verify with people managing property to confirm the treatment and mostly prouve you that it has been done before stay in the apartment 3... Unfortunate but extremely désagréable for us. Minimum, we got our money back...
Stayed 2 nights in Jul 2021
Response from Teresa on 26 Aug 2021
I accept that your wife will have been bitten by animals or had an allergy to some food, but not by Bed bugs in our apartment. When you informed us of the event we immediately went to check and there was nothing. Then there were many other guests and nothing happened. I'm sorry about what happened to your wife, but please don't blame us. As you said our apartment is extremely clean and we take cleaning and our guests very seriously.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy, I was on floor 5, mind that there is no elevator so be fit to carry your bags.
Stayed 3 nights in Nov 2019
Response from Teresa on 15 Nov 2019
Thanks We very glad that you have enjoy your stay with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, love the daily coffee top-ups. Ideal for exploring Lisbon 👍👍👍
Stayed 4 nights in Jul 2019
Response from Magalhaes on 22 Jul 2019
Thanks a lot. We works every day for our guests. Regards Teresa

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Teresa on 15 Apr 2019
Thanks We're glad you liked it.

8/10 Good

Dami, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location of the property was very good, the property was really clean and modern. Being a central location, you also get the hustle and bustle of a city centre location. The locals stayed up late at night eating and chatting in the streets close by.
Stayed 2 nights in Mar 2019
Response from Teresa on 17 Mar 2019
Thanks Dami. We are delighted that you enjoyed.

8/10 Good

Terri, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, fresh, great location
Lovely apartment, fresh and clean. Bar downstairs was noisy as we were on the first floor, but we knew in advance - ear plugs
Stayed 2 nights in Jan 2019
Response from Teresa on 19 Jan 2019
Thanks Terri. We are very glad that you enjoyed it.

8/10 Good

Karim

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely room and friendly staff, but we had a hard time locating the place by taxi and then reaching the staff without wifi or SIM card. Room was great though and had awesome amenities. I wouldn't say the area is family friendly and customer service was poor due to inability of staff to speak English. I probably should have dialed the reception for English-speaking staff instead of going down to the lobby/ bar.
Stayed 2 nights in Jan 2019
Response from Teresa on 12 Jan 2019
Karim, Thanks for your evaluation. As for the taxi, it is not our fault your taxi driver's not to know Lisbon. Our apartments are in the historic center of Lisbon, not in the surroundings. Also we are not guilty that you do not have rooming. As for our reception, we speak, French; English and Spanish. Our cleaning employee is only Portuguese, which I consider normal.

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Fantastic staff made us feel right at home. Arrived from an overnight train at 8am and were greeted with an early check-in that was very helpful. Amazing location; right in the heart of Bairro Alto however that meant that one night, there was a drunken fight outside our building until 5am. Only one weekend night so rest of the time was peaceful and me perfect. Overall, an incredible spot to explore Lisbon from.
Stayed 3 nights in Nov 2018
Response from Teresa on 27 Nov 2018
Thanks Georgia, We are very glad that you enjoyed it. See you soon.

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be warned - it's VERY noisy!
This apartment is basically very expensive for location. The photos on the website make it look amazing and huge (we had first floor room) but in reality is quite small. The worst thing is that you have no door to the toilet, so when one of you gets food poisoning it is quite unpleasant for the other person staying in the room with you! The location is great, vibrant and bohemian. However be warned if you are there at the weekend be prepared to be kept awake until about 6 in the morning! The area is full of late night bars and clubs, the double glazing is good, but is not worth the amount of money you pay for the room.
Stayed 3 nights in Oct 2018
Response from Teresa on 31 Oct 2018
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 3 nights in Sep 2018
Response from Teresa on 29 Sept 2018
Thanks

4/10 Poor

Neal

Liked: Cleanliness, property conditions & facilities, room comfort
Think Twice
we were in room #1 (avoid at all cost!!) which is directly above the bar (we were not given a choice), where sound penetrated into our room into the wee hours - sleep was not possible. Also - the gentleman who checked us in spoke no English, so communication was limited (we had agreed via email ahead of time to book a taxi to the airport for the following morning - not possible in this circumstance - Uber was fine, however).
Stayed 1 night in Sep 2018
Response from Teresa on 23 Sept 2018
But I speak English. All staff speak English except the cleaning employee.

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little apartment in amazing location!
Very nice apartment in Bairro Alto and great location. We were able to walk into town within a few minutes, which was very convenient. The check in process was easy as we received the codes for the main door downstairs and our room. A bonus feature in the room was the Nespresso machine! 😉 Would definitely stay here again.
Stayed 2 nights in Aug 2018
Response from Teresa on 13 Aug 2018
Thanks Nilesh, We are very glad that you enjoyed it. See you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, rooms always kept clean and not far from the airport - only a €15 taxi. Would definitely recommend.
Stayed 5 nights in Jul 2018
Response from Teresa on 24 Jul 2018
We're so glad you liked it.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop and friendly bar with quiet suites between
Great location. Clean and comfortable. Easy access and helpful staff in the street level bar. Quiet.
Stayed 2 nights in Jun 2018
Response from Teresa on 10 Jun 2018
Thanks Judith, We're so glad you liked it. See you soon in Lisbon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you do have some steps to climb but it was a great space and Bernardo was a very helpful host.
Stayed 2 nights in Jun 2018
Response from Teresa on 7 Jun 2018
Thanks Michael, We were very happy that you liked. See you soon in Lisbon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room but very loud at night.
The room itself is very nice and super clean. A kitchenette is a good bonus and a small bottle of wine and large bottle of water were waiting for us. The Barrio Alto area is terrific for being close to much activity but be forewarned, this is a VERY busy corner at night. You will be up from 12 - 3 am unless you are a heavy sleeper or you decide to join the action at the 3 bars that are all located at the intersection. Room is a good value just be prepared for the nightlife.
Stayed 3 nights in May 2018
Response from Teresa on 29 May 2018
Thanks Pamela, We are very glad that you enjoyed it.

10/10 Excellent

Jennie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great busy area, very friendly & helpful. Would definitely recommend & will return.
Stayed 3 nights in May 2018
Response from Teresa on 29 May 2018
Thanks Jennie, We are very glad that you enjoyed it.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our stay in this property. It was very clean and beautiful decoration.
Stayed 1 night in May 2018
Response from Teresa on 15 May 2018
Thanks Karla! We are very glad that you enjoyed it. We are waiting for you in Lisbon soon. Teresa

10/10 Excellent

H , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
A great place to stay in the Bairro Alto area of Lisbon . Hidden behind a plain black door are cool , contemporary , beautifully decorated rooms with kitchenettes and everything you could possibly need . Excellent communication with the owners prior to my stay and wine and fruit in the room on arrival were very much appreciated . I would highly recommend staying here .
Stayed 2 nights in Apr 2018
Response from Teresa on 21 Apr 2018
Thank you! Very kind of you. We are delighted that you enjoyed.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would highly recommend this accommodation. Theresa and Daniel are exceptional hosts. The suite was clean and they provided everything you need to have a comfortable stay. We only stayed one night and we wished we were staying longer!
Stayed 1 night in Apr 2018
Response from Teresa on 18 Apr 2018
Thank you! We are very glad that you enjoyed it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's not to love?
Central, comfortable, clean, modern, well equipped and bright apartments - what's not to love?
Stayed 2 nights in Mar 2018
Response from Teresa on 4 Apr 2018
thank you so much We were very pleased that you enjoyed your stay. See you soon Lisbon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020
Response from Teresa on 28 Aug 2020
Thanks Martin, We are very glad that you enjoyed your stay. See you soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individuelle Einrichtung und tolle Lage, um die Stadt zu Fuß zu erkunden. Abends sehr lebhafte Umgebung. Kneipen--und Clubgänger kommen direkt vor der Tür auf ihre Kosten.
Stayed 4 nights in Sep 2019
Response from Teresa on 11 Oct 2019
Thanks. We were very glad that you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
L appartamento era vicino a tutto...mezzi di trasportoa, bar ristoranti negozi... Alla sera molto movimento essendoci bar e locali.
Stayed 2 nights in Sep 2019
Response from Teresa on 4 Oct 2019
Grazie! Siamo lieti che vi sia piaciuto.

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Teresa on 14 Aug 2019
Thanks Beatriz.

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Magalhães on 22 Jul 2019
Thanks Justyna We just work every day for our guests. Regards Teresa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Appartement is in a scene part of Lisboa, so that we cant sleep until 3am in the morning. all other things are very well
Stayed 2 nights in Jun 2019
Response from Mário Magalhães on 7 Jul 2019
Thanks

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage
Schöne Unterkunft, tägliche Reinigung, direkt um Szeneviertel Bairro Alto... unkomplizierter Check-in...
Stayed 3 nights in May 2019
Response from Teresa on 7 Jun 2019
Dank Jaqueline. Wir freuen uns sehr, dass es Ihnen gefallen hat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Teresa on 22 May 2019
Thanks. We are very glad that you enjoyed it.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Tres bonne situation dans lisbonne. Tout eqt accessible à pied. Un petit bemol, nous trouvons qu il manque un peu d isolation phonique
Stayed 5 nights in May 2019
Response from Teresa on 15 May 2019
Merci!

10/10 Excellent

Marc, Lyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, très bien placée. Idéale pour rayonner sur le centre de Lisbonne. A conseiller
Stayed 5 nights in Apr 2019
Response from Teresa on 7 May 2019
Merci Marc, Nous sommes ravis que vous avez aimé.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Teresa on 30 Apr 2019
Thanks Anna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Teresa on 2 Apr 2019
Thanks

8/10 Good

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale pr visiter à pied les différents sites de la ville. Très bon accueil, bouteille de vin et oranges à disposition ! Attention le quartier est très très animé, c’est une bonne chose pr sortir le soir mais par contre boule quies indispensables pr dormir la nuit car musiques et fetards dans la rue jusqu’à 3h du matin!
Stayed 3 nights in Mar 2019
Response from Teresa on 29 Apr 2019
Merci Charlotte. Nous sommes très heureux que vous ayez apprécié.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligging perfect centraal. Appartement tip top in orde.
Stayed 3 nights in Mar 2019
Response from Teresa on 23 Mar 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in hotspot Barrio Alto
Wonderful apartment in the fantastic old Barrio Alto in Lisbon. Nicely renovated with love to details, unbeatable 360° panarama view on roof top terrace. Cool little bar beneath, where very friendly people welcomed and hosted us. But to be honest, the place is not suitable for families because it is a party hotspot and very very noisy until 03:00/04:00 in the morning - from the bar and especially from the street. We took is with humor and even stayed up with our 8-year-old son until the early morning, but we are sure that many families would suffer under the noise.
Stayed 3 nights in Mar 2019
Response from Teresa on 10 Mar 2019
Thank you for your evaluation. I would like to remind you that you were staying during Carnival. Carnival is a festive season in Lisbon. I regret that you did not know that Carnival in Lisbon is celebrated in a very noisy way like in Rio. Usually the neighborhood is quiet. Your opinion give a false idea of our apartments because Carnival is only 3 days. Not the whole year.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Teresa on 23 Feb 2019
Obrigado Pedro, Ficamos muito contentes que tenha gostado.

10/10 Excellent

Abdolreza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikki mene hyvin , tosi hyvä alue ja työntekijä oli mukava.
Stayed 5 nights in Feb 2019
Response from Teresa on 20 Feb 2019
Thanks! It was a pleasure to receive you in our apartment.

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Teresa on 1 Apr 2019
Thanks

6/10 Okay

jussi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2019
Response from Teresa on 22 Jan 2019
Thanks

10/10 Excellent

Kelmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 7 nights in Jan 2019
Response from Teresa on 19 Jan 2019
Thanks Kelmer. We are very glad that you enjoyed it.

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location, good price.
Endroit super. L'appart est mignon, pratique, bien décoré, tout est prévu. Personnel sympa. Séjour en janvier et peu de monde dans les bars du quartier durant la semaine, donc pas de bruits la nuit du lundi au jeudi. Super terrasse sur le toit avec une belle vue sur la ville.
Stayed 2 nights in Jan 2019
Response from Teresa on 15 Jan 2019
Merci. Nous étions très heureux que vous ayez apprécié.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街中心に位置する
キッチン付きの部屋。 広々としていた。 上の階の声、外からの声が聞こえて夜はうるさかった。 (繁華街のため騒音は仕方ないが) 駐車料金が25ユーロ/1日と少し高い。 繁華街に近いので行動しやすかった。 ビカのケーブルカーまで徒歩5分以内。
Stayed 3 nights in Jan 2019
Response from Teresa on 9 Jan 2019
ありがとうございます。 私たちはあなたがそれを気に入ってくれてとても嬉しいです。

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central mais dans un quartier très festif
Appartement très bien équipé avec plein de petites attentions: café, vin... Un bemol:pas de porte pour séparer la chambre de la salle de bain
Stayed 2 nights in Dec 2018
Response from Teresa on 3 Jan 2019
Merci

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Très belle suite, pleine de charme, au cœur de Lisbonne dans le quartier du Bairro Alto, très vivant. A proximité de tous les transports en communs. Attention cependant, les suites se trouvent au dessus d’un bar donc assez bruyant le soir, tout dépend de l’ambiance recherchée en tout cas nous c’était vraiment ce que nous souhaitions.
Stayed 2 nights in Dec 2018
Response from Teresa on 1 Jan 2019
Merci

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy espacioso i moderno Buena ubicacion Limpieza muy bien Accesorios muy correcto
Stayed 3 nights in Dec 2018
Response from Teresa on 29 Dec 2018
Gracias por su evaluacion.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Teresa on 20 Nov 2018
Thanks

8/10 Good

Stéphanie, Chevreuse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien équipé et bien placé, dans rue animée
Appartement bien équipé et bien placé. Restaurants typiques avec concert Fado à quelques pas. Attention : bar au rdc de l'immeuble, la rue est donc bruyante assez tard dans la nuit
Stayed 5 nights in Oct 2018
Response from Teresa on 8 Nov 2018
Merci Stéphanie, Nous sommes très heureux que vous ayez apprécié.