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Reviews of AmericInn by Wyndham Little Falls

2.5 out of 5
AmericInn by Wyndham Little Falls
306 Lemieur Street, Little Falls, MN

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 218 reviews" "
Rating 8 - Good. 66 out of 218 reviews" "
Rating 6 - Okay. 35 out of 218 reviews" "
Rating 4 - Poor. 22 out of 218 reviews" "
Rating 2 - Terrible. 20 out of 218 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place wasnt terrible but the hot tub wasnt working and we called before we reaerved the room to check on that and they said yes its open. It was open but didnt work. I dont usually care about little things like that except for i recently hurt my back and was looking forward to that feature. All in all the place was decent and had multiple restaurants and gas stations in walking distance. One other thing i didnt like was they charged a 100.00 deposit that wasnt disclosed in the booking process
Stayed 1 night in Apr 2024
Response from Tatika on 25 Apr 2024
Thank you for taking the time to leave a review. We apologize for any inconvenience caused to you and hope to improve your experience with us in the future.

10/10 Excellent

Jessica

Travelled with family
Nice and quiet
Stayed 1 night in Apr 2024
Response from Tatika on 20 Apr 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us.

4/10 Poor

Brittany

Travelled with family
Liked: Staff & service
Stuck with a room that didn't have a bathtub with a 4 year old. The hot tub did not work.
Stayed 1 night in Apr 2024
Response from Tatika on 11 Apr 2024
We appreciate you taking the time to leave a review. Unfortunately, the room that was given would be the room that you selected on the website as a mobility accessible room, and we are unable to make changes to the room due to it being booked through the third party. We apologize that you were unable to experience the hot tub and hope that we are given the chance in the future to make your stay an enjoyable one.

4/10 Poor

Geoff

Stayed 1 night in Apr 2024
Response from Tatika on 2 May 2024
Thank you for taking the time to leave a review. We are saddened to hear that you did not enjoy your stay with us and hope to improve your experience in the future.

4/10 Poor

Desiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took me over half hour to check in because they didn’t know how to check me in. Room sheets had pills from being over used. Bath towels were stained. Bathroom floor had dry grass all over the floor and in the tub. Not swept. Laundry room had a tweeker in it doing drugs. INext morning there was no coffee left in the coffee pot and there wasn’t maybe 5 total guests including myself. Staff was on the phone.
Stayed 1 night in Mar 2024
Response from Tatika on 18 Mar 2024
I apologize for your unpleasant experience and the long wait at check in. Unfortunately, the coffee was brewing at the time that you arrived, and it is unfortunate that you could not stay to enjoy a cup. Also, it would be unfair to make assumptions about other guests.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Tatika on 4 Mar 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay.

4/10 Poor

Karin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tatika on 21 Feb 2024
Thank you for taking the time to leave a review. I apologize for the unpleasant experience during your stay. We will work towards improving your stay with us in the future.

4/10 Poor

Kimberlee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in took a lot longer than seemed was necessary. We were the only ones checking in at the time, I had my credit card and ID ready. He couldn't find my reservation at first, said my credit card I used for the reservation was different than the one I handed him, but when I checked my online reservation, it was the same one. Breakfast was gross. The scrambled eggs and sausage were hard from sitting.
Stayed 1 night in Feb 2024
Response from Tatika on 15 Feb 2024
Thank you for taking the time to leave a review. We apologize for the dissatisfaction as it relates to your stay. We will take the necessary steps to ensure that your issues are resolved. In regard to the credit card on file, due to the reservation being booked online, your credit card was not provided for the reservation. Expedia provided a temporary card. We hope to improve your experience with us in the future.

6/10 Okay

Tia Lisa

Liked: Cleanliness
The bed was very comfortable. Hot tub jets didn't work and too hot to sit in. Swimming pool was too cold to get in. They did bring a new remote for TV but volume didn't work. Breakfast was good.
Stayed 1 night in Feb 2024
Response from Tatika on 6 Feb 2024
Thank you for taking the time to leave us a review Tia. I am sorry to hear that your stay was not satisfactory. We will make the necessary steps to improve on the issues mentioned. We appreciate your business.

2/10 Terrible

Tamrarai

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty and the tub was plugged so if you showered you would be standing in a pool of water. The lady that checked me in was super rude. Left a key at the front desk for my husband cause he was coming in later and I was not going to be there and front desk claimed there was no key for him and said they would let him in this one time. Never again I’ll drive from Brainerd or St.Cloud!
Stayed 2 nights in Feb 2024
Response from Tatika on 5 Feb 2024
Thank you for taking the time to leave a review. We apologize for the dissatisfaction experienced during your stay. We will investigate and take the necessary steps to improve on the issues described.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and it was a clean place the breakfast is wonderful good place to stay
Stayed 1 night in Feb 2024
Response from Tatika on 3 Feb 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay, Michael. It was a pleasure to have you stay with us.

8/10 Good

Erica

Stayed 1 night in Feb 2024
Response from Tatika on 21 Mar 2024
Thank you for leaving a review. We are pleased that you enjoyed your stay with us. We hope to improve your stay with us in the future.

8/10 Good

Gary

Stayed 1 night in Jan 2024
Response from Tatika on 31 Jan 2024
Thank you for taking the time to leave a review Gary. We hope to improve your experience with us in the future.

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room waa great. Very comfortable beds and the room itself, as well as the bathroom was very clean. The breakfast wasn't real exciting but was ok.
Stayed 1 night in Jan 2024
Response from Tatika on 27 Jan 2024
Thank you for taking the time to leave us a review. We appreciate your business. It was a pleasure to have you.

2/10 Terrible

Cassidy

Business traveller
Disliked: Cleanliness, staff & service
No good.
Horrible customer service. Would not recommend. Exterior needs a major face lift. All around.. Yikes.
Stayed 1 night in Jan 2024
Response from Tatika on 17 Jan 2024
I apologize mam for your experience, upon review of the reservation, it shows that you attempted to cancel the reservation the day of check in over the phone and did not show up at the property.

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was adequate. No complaints.
Stayed 1 night in Jan 2024
Response from Tatika on 13 Jan 2024
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

8/10 Good

Dennis

Stayed 2 nights in Jan 2024
Response from Tatika on 13 Jan 2024
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Tatika on 9 Jan 2024
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

10/10 Excellent

Ray

Stayed 1 night in Dec 2023
Response from Tatika on 23 Jan 2024
Thank you for taking the time to leave a review. It was a pleasure having you stay with us.

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Keep us informed!
Disappointed that the pool and hot tub were down...I think we all look forward to using the pool on hotel stays, the price should be reduced if the pool and hot tub are down!!
Stayed 1 night in Dec 2023
Response from Tatika on 29 Dec 2023
Thank you for leaving a review. I apologize for the inconvenience as it relates to your recent stay with us. We will investigate this matter. Once again, I apologize for the dissatisfaction related to your stay.

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023
Response from Tatika on 17 Jan 2024
Thank you for taking the time to leave a review. We appreciate having you with us.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Disgusting. One room had dried poop on the bed. The other had blood. We flew so didn’t have extra blankets and the desk wouldn’t answer. The shower had hair stuck to the walls. We’ve stayed in the past with no issues but will not be coming back
Stayed 1 night in Dec 2023
Response from Tatika on 25 Dec 2023
We apologize for the dissatisfaction as it relates to your recent stay with us. We will swiftly look into this matter.

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tatika on 13 Dec 2023
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Tatika on 10 Dec 2023
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

10/10 Excellent

Musiliu

Stayed 1 night in Nov 2023
Response from Tatika on 22 Nov 2023
Thank you for taking the time to leave a review. It was a pleasure having you stay with us at AmericInn.

6/10 Okay

joseph

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Tatika on 20 Nov 2023
Thank you for taking the time to leave a review. We hope to improve your experience with us in the future.

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hot tub was not working and has not been working the last 2 times we have stayed here. Mix up at check in , gave us the wrong room and we had to switch. Other problems were a broken room coffee maker and watery coffee in the lounge/ breakfast pot! Waffle maker was not working properly as it hadn’t been turned on and someone had left a mess in it.
Stayed 1 night in Nov 2023
Response from Tatika on 16 Nov 2023
Thank you for taking the time to leave a review. We apologize for the unpleasant experience as it relates to your recent stay with us. I apologize again for the mix up of the room keys.

10/10 Excellent

Diane

Travelled with family
We were well satisfied with everything.
Stayed 1 night in Nov 2023
Response from Tatika on 14 Nov 2023
Thank you for taking the time to leave a review and thank you for choosing to stay with us. It was a pleasure having you.

8/10 Good

Ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast options were very good
Stayed 2 nights in Nov 2023
Response from Tatika on 13 Nov 2023
Thank you for taking the time to leave a review and thank you for staying with us. It was a pleasure to have you.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and area was quiet
Stayed 3 nights in Nov 2023
Response from Tatika on 7 Nov 2023
Thank you for taking the time to leave a review. It was a pleasure to have you stay with us.

2/10 Terrible

Angella

Disliked: Property conditions & facilities
I arrived at the location and the outside was completely dark with zero lights operational. Upon checkin i was informed the pool and hot tub were non operational. I requested a refund and was denied. I informed the staff it was the only reason i picked that location. Upon leaving i was told iowed more money because Expedia didn't pay the taxes. Don't go there!
Stayed 1 night in Nov 2023
Response from Tatika on 4 Nov 2023
Thank you for taking the time to leave a review. We apologize for the dissatisfaction as it relates to your recent stay with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tatika on 23 Oct 2023
Thank you for taking the time to leave a review. We apologize for the unpleasant experience that you had during your stay. We hope to improve your experience with us in the future.

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tatika on 17 Oct 2023
Thank you for taking the time to leave a review. We are happy that you enjoyed your stay. Thank you for staying with us.

6/10 Okay

Debra Van

Travelled with family
Liked: Staff & service
Disliked: Amenities
The breakfast bar was lacking and hot food was cold. Bathroom floor edges needed cleaned and Re caulked Staff was very nice and helpful.
Stayed 2 nights in Oct 2023
Response from Tatika on 15 Oct 2023
Thank you for taking the time to leave a review. I apologize for the dissatisfaction as it relates to your stay. We will make the necessary adjustments to ensure that your stay in the future is enjoyable.

4/10 Poor

Brant

Disliked: Staff & service, room comfort
Communication should be better
The pool and hottub were closed and we booked this with intention to use those facilies. the desk staff was uninterested(nighttime and morning staff) in talking to us and waived us off. there were cobwebs in the corners of the room next to the curtains. The breakfast options were running out and the two attendants at front desk werent interested in refilling anything.
Stayed 1 night in Oct 2023
Response from Tatika on 14 Oct 2023
I apologize for the dissatisfaction as it relates to your recent stay. We will make the necessary changes to improve your stay in the future.

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tatika on 14 Oct 2023
Thank you for your review. We appreciate your business and thank you for staying with us.

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tatika on 8 Oct 2023
Thank you for taking the time to leave a review. We apologize for the dissatisfaction as it relates to your recent stay with us. We will take the necessary actions to improve your experience with us in the future.

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tatika on 30 Sept 2023
Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. Thank you for choosing to stay with us and we hope to see you again in the future.

4/10 Poor

Chris

Business traveller
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Tatika on 29 Sept 2023
We apologize for the unsatisfactory experience that you had with us during your stay. We will take the necessary action to ensure that we provide a better experience for you in the future.

4/10 Poor

Vicki

Travelled with family
Disliked: Staff & service
The bathroom sink was dirty and hidden costs when checking in. Pay before you stay.
Stayed 1 night in Sep 2023
Response from Tatika on 29 Sept 2023
We apologize for the dissatisfaction and inconvenience as it relates to your recent stay with us. We will take necessary action to ensure that we address your concerns and hope to provide you with better service in the future.

6/10 Okay

Lois

Travelled with family
I had confirmed reservation for two rooms. Upon arrival, only one room was reserved. The new clerk had to call for direction. We were traveling with an 85 year old who finds stairs difficult, there was no elevator! What hotel has no elevator? There was no decaf coffee. Again, what hotel doesn’t offer decaf? To get another towel required bringing our used towels downstairs… The beds were comfortable & breakfats was good
Stayed 3 nights in Sep 2023
Response from Tatika on 22 Sept 2023
Thank you for staying with us. We received reservations for one room from the booking company. Also, we do offer decaf coffee in the rooms and upon special request in the breakfast area. I apologize for the unpleasant experience during your stay. We hope to improve your experience in the future.

10/10 Excellent

Kristi, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a real gem. No experience with others in the chain, but took a chance as there were limited options. There was a lovely sitting area off the side of the lobby. The fireplace would’ve been really nice and I cold winter’s day. Coffee was available 24/7! It was so quiet, and the room was very spacious and clean. The bed was comfortable and the a/c was whisper quiet! The bathroom was also very clean. Although the front desk person was somewhat new, when I had difficulties getting the television system, turned on properly, he promptly came and fixed the issue. I felt very safe (solo female traveler).
Response from Tatika on 21 Sept 2023
Thank you for taking the time to post a review. We are happy to hear that you enjoyed your stay. Thank you for staying with us.

8/10 Good

Kristi, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with walking distance to several restaurants. Room was very clean and exceedingly quiet. Even the a/c was quiet. Would stay here again.
Stayed 1 night in Sep 2023
Response from Tatika on 21 Sept 2023
Thank you for your review. Thank you for staying at AmericInn.

2/10 Terrible

Hannah

Stayed 1 night in Sep 2023
Response from Tatika on 11 Oct 2023
Thank you for taking the time to leave a review. We apologize for the dissatisfaction with your stay with us. We will make the necessary changes required to improve your stay with us in the future.

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and quiet.
Stayed 2 nights in Sep 2023
Response from Tatika on 18 Sept 2023
Thank you for taking the time out to write a review and thank you for staying with us. We hope to improve your experience with us in the future.

6/10 Okay

David

Travelled with family and small children
Ok
Stayed 1 night in Sep 2023
Response from Tatika on 16 Sept 2023
Thank you for staying with us. We hope to improve your experience with us in the future and we appreciate your business.

6/10 Okay

Josh

Stayed 1 night in Sep 2023
Response from Tatika on 25 Sept 2023
Thank you for staying with us and taking the time to leave a review. We hope to improve your experience with us in the future.

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, no problems.
Stayed 3 nights in Aug 2023
Response from Tatika on 16 Sept 2023
Thank you for staying with us and taking the time to leave a review. We appreciate your business.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tatika on 16 Sept 2023
Thank you for staying with us. We hope to improve your experience with us in the future. Your time and business are greatly appreciated.

4/10 Poor

Kelly

Stayed 1 night in Aug 2023
Response from Tatika on 17 Sept 2023
We apologize for the unpleasant experience with your stay. We hope to improve your experience with us in the future. Your time and business are greatly appreciated.