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Reviews of Best Western Plus Vineyard Inn

2.5 out of 5
Best Western Plus Vineyard Inn
7600 Southfront Rd, Livermore, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was 10/10. Beds were comfortable and rooms were spacious.
Stayed 1 night in Apr 2024
Response from BW staff on 23 Apr 2024
Thank you we appreicate your feed back

10/10 Excellent

Shanell

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shelly at the front desk was amazing!!!! We got to the hotel early and she allowed us to check in early. She was kind and suggested a great dinner spot that we tried and loved! One of the best experiences i have had at a hotel .
Response from BW staff on 23 Apr 2024
Thank you

8/10 Good

emily

Liked: Property conditions & facilities
Ruby was a lovely receptionist at the front desk. Quick and easy check-in who was flexible with room location request. Thank you!
Stayed 1 night in Mar 2024
Response from BW staff on 3 Apr 2024
Thank you We appreciate your feed back it helps us improve

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BW staff on 3 Apr 2024
Thank you

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was very helpful and joyful to have me at best Western clean facility iam a Diamond member
Stayed 1 night in Feb 2024
Response from BW staff on 3 Apr 2024
Thank you we are glad you had a good experience

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very safe, close to highway
Stayed 6 nights in Feb 2024
Response from BW staff on 3 Apr 2024
Thank you

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Here for a conference. The room was quite large and comfortable.
Stayed 1 night in Feb 2024
Response from BW staff on 3 Apr 2024
We are glad you had a good experienceThank you

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BW staff on 15 Feb 2024
Thank you We appreciate your feed back

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from BW staff on 7 Feb 2024
Thank you

10/10 Excellent

Milana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff & clean room.
Response from BW staff on 5 Feb 2024
Thank you

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The hotel was nice, it took a little longer to check in but thats ok, the breakfast was good, and the room was clean. I put a 4/10 overall because while the room is clean and modern there is basically no place to put stuff in the bathroom when you are getting ready. I get the minimalist design but it seems flawed in this situation
Stayed 2 nights in Jan 2024
Response from BW staff on 5 Feb 2024
Thank you for your feedback. It helps us improve

10/10 Excellent

Ivan

Liked: Amenities
The rooms so clean and great service
Stayed 1 night in Jan 2024
Response from BW staff on 7 Feb 2024
Thank you for your feed back

8/10 Good

Linas, San Carlos

Stayed 1 night in Dec 2023
Response from BW staff on 7 Feb 2024
Thank you

10/10 Excellent

Donald

Travelled with family, Business traveller, Travelled with group
I’m good
Stayed 2 nights in Dec 2023
Response from BW staff on 7 Feb 2024
Thank you

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very soft comfy bed ,looks recently renovated Has usb-c port to charge
Stayed 1 night in Dec 2023
Response from BW staff on 7 Feb 2024
Thank you for your feed back

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from BW staff on 7 Feb 2024
Thank you

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Will stay again.
Stayed 1 night in Dec 2023
Response from BW staff on 7 Feb 2024
We are glad you enjoyed your stay.

10/10 Excellent

Oscar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from BW staff on 7 Feb 2024
Thank you

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. we will visit again. Thank you so much.
Stayed 1 night in Dec 2023

10/10 Excellent

Traci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Yolanda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Friendly staff, but woke up to a roach in the bed and one underneath a jacket that was left on the floor. Gross and appalled. Needed to stay another night but will not be returning. Will be finding another hotel.
Stayed 1 night in Nov 2023
Response from BW staff on 10 Nov 2023
Thank you for your feedback, we take this very seriously. We have good pest control company they been coming every day .

8/10 Good

Deanna

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from BW staff on 10 Nov 2023
Thank you

10/10 Excellent

Thomas A

Stayed 1 night in Oct 2023
Response from The Team on 26 Oct 2023
Thank you for your positive response. It is always nice to hear when guests let us know we are doing our jobs well.

10/10 Excellent

Bill

Stayed 1 night in Oct 2023
Response from BW staff on 10 Nov 2023
Thank you

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location (close to the highway), the quality, and the price. Would definitely stay again!
Stayed 3 nights in Oct 2023
Response from The team at BWVI on 26 Oct 2023
Thank you. It makes our day when we see such positive comments and a perfect score. Hope to see you again soon.

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Great location. Friendly staff. Clean, comfortable rooms. Great beds, pillows and linen. Excellent breakfast with waffles, scrambled eggs, potatoes, sausage, cereals, muffins and everything you might want for breakfast. Highly recommend!
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
What a great list! Thanks for letting us know exactly what we are doing right.

10/10 Excellent

MOON SUP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
Thank you for your perfect scorel Hope to see you in the near future.

6/10 Okay

Manuel

Liked: Staff & service, property conditions & facilities, room comfort
You could hear all traffic Found a fake nail on the floor
Stayed 1 night in Sep 2023
Response from BWVI Team on 26 Oct 2023
We always aim to provide all of our guests with superior guest experience. Sorry that you experienced a couple of issues during your stay.. Hopefully we will see you again in the future to give you the experience that most guests have here. Thank you.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Friendly staff, clean, excellent breakfast provided in the morning, and wonderful to have a Noon checkout!
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
Thank you for your kind remarks.Hope we see you again soon.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
Thank you.

6/10 Okay

Shana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except for the coffee - it was so bad!
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
I have some good news for our guests. We are currently in the process of changing our coffee systems. In the lobby/breakfast area we are getting a new machine that will make a variety of coffees; including espresso and ,cappuccino! For our guest rooms we are ordering k-cup pots with upgraded coffee. Hope we will see you again soon.

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Team at BWVI on 26 Oct 2023
Thank you for the positive feedback. Hope to see you soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from BW staff on 18 Sept 2023
Thank You

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from BW staff on 4 Sept 2023
thank you

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Debbie L., G.M. on 24 Aug 2023
Thanks for giving us the best score possible! Hope to see you again soon

4/10 Poor

debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from BW staff on 24 Aug 2023
Thank you

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Quiet hotel, near freeway. There were 2 small bugs embedded in 2 wash cloths, otherwise stay was good
Stayed 1 night in Aug 2023
Response from BW staff on 24 Aug 2023
Thank You

10/10 Excellent

ian, laguna niguel

Travelled with family
Liked: Amenities
Hotel clean and th Ed staff both attentive s as bd friendly The hot buffet breakfast was simple but good I would stay at this hotel again without hesitation
Stayed 1 night in Aug 2023
Response from BW staff on 24 Aug 2023
Thank you

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from BW staff on 16 Aug 2023
Thank you

6/10 Okay

Cornelius

Disliked: Staff & service, property conditions & facilities
Tener que pedir que te limpiaran la habitación.
Response from BW staff on 7 Aug 2023
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good business trip lodging. Nice variety in the complimentary breakfast.
Stayed 4 nights in Jun 2023
Response from BW staff on 7 Aug 2023
thank you

10/10 Excellent

Rabab

Liked: Amenities
Great place for the night
Stayed 1 night in Jul 2023
Response from BW staff on 1 Aug 2023
Thank you

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from BW staff on 24 Jul 2023
Thank you

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, pleasant staff
Stayed 1 night in Jul 2023
Response from BW staff on 18 Jul 2023
Thank you

10/10 Excellent

vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, newer motel. Clean, everything worked. Friendly attentive staff.
Stayed 1 night in Jul 2023
Response from BW staff on 18 Jul 2023
Thank you

10/10 Excellent

Milenka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, family friendly
Stopped here for the night with my family . Very family friendly and clean . We got here at midnight check- in was nice and quick . Breakfast was good . Eggs, bacon , potato , yogurt , toast , fruit . Would stay here again .
Stayed 1 night in Jul 2023
Response from BW staff on 11 Jul 2023
Thank you

8/10 Good

Julie

Stayed 2 nights in Jun 2023
Response from BW staff on 11 Jul 2023
Thank you

8/10 Good

laura

Stayed 1 night in Jun 2023
Response from BW staff on 19 Jun 2023
Thanlk you

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was near our destination venue and it was clean and it was easy to check in.
Stayed 1 night in Jun 2023
Response from BW staff on 5 Jun 2023
Thank you