Lloret de Mar Hotel Guide - Business Hotels in Lloret de Mar, Catalonia

"Great location and even better staff! Everyone was super friendly and welcoming. I was positively surprised by their post-check-out service. They offer free luggage storage and allowed us to use the pool even after checking out, which is perfect if you have a late flight. This is very rare to find, and it made our trip so much better!"

"Good facility! The walls of the rooms are thinner than I had hoped, so heads up for that."

"We had a room facing the interior pools. We had a quiet stay for two reasons: 1) they shut down the pool area early evening 2) it's early May, fewer yahoos here at this time. Staying in a room overlooking the strip or beach would likely be noisy. AC was good. Room was very clean. Rooftop area was nice. Breakfast buffet was excellent."

"Clean room, staff are friendly, Foods are not really tastyit. It would be good if you hire a car, there are nice places to see 1 hour travel around the hotel. Farms for kids,...."

"👍❤️😍"

"Overall our stay was good 4* not 5* because of broken AC in the room. My husband, 13 months old toddler and I travelled from the US 7 hours flight & 6 hours time difference. Then 1 hour of train ride & taxi 30 min rideto the hotel and we checked into hotel room with broken AC. We reported it immediately as it was summer June around 85 F and humid. Front desk lady came up to the room to help us to adjust AC properly. However, it was broken. Then she informed us that engineer guy will come to the room shortly to fix it. We waited 15 min no one came. Therefore, we had to wait more than 40 min for the engineer guy to come, while we all including a crying toddler were exhausted. We had no choice but to come down to front desk 2-3 times with a crying toddler in my arms to complain about the room, only after 3rd time front desk lady finally made a decision and showed us a smaller room with working AC. Question: is that a hotel policy to remedy hotel guests experience only after guests come down to FD 3 times to complain? If that’s the case, then it’s a terrible customer service. As far as I know, hotel staff shall respond within 15 min or so or simply change the room. Because it is not guests fault that they checked in to the room with broken AC. Otherwise, the front desk ladies were quite responsive, courteous, and professional. Maria helped me to book bus tickets to the airport. Very grateful for that. Restaurant staff were very friendly and super nice with a toddler."