Lochsloy Hotels

"The staff went out of their way to be rude and dismissive toward me the entire time I was there. None of my requests were approved. None of the issues I reported were resolved during my stay. I was never greeted by any staff members nor was i thanked for staying with them at checkout. They treated me like a complete inconvenience. Maybe I look gross to them or they just don't like my appearance, who knows. I definitely wouldn't because they refused to engage with me. During the stay I reported that the bed was extremely noisy and lumpy. That was never addressed by staff. I reported the noise levels being excessive by both guest and housekeeping, that was ignored by staff as well. Check-in was extremely complicated and confusing. Checkout was extremely dismissive and unfriendly. I wasn't welcomed back by the staff who checked me out nor by the one who gave me my bags after storing them there. He actually, was quite rude. About 4'2", big hair, glasses and huge nostrils. He's extremely aggressive, intense and dismissive. The night staffsaid the same as well regarding him. This created an extremely inhospitable environment. The night staff also explained to me that this particular property prioritizes Hilton Honors tier members and that I was in the bottom tier and that they would not accommodate any of my requests nor resolve any of my concerns. As far the hotel goes, the rooms are cleaned daily and are in decent repair. The halls smell like skunk. Security is lacking"

"Nice place "

"Our room wasn't ready at 4:20 PM, but they found us another room and helped move our baggage to it. Very nice front desk staff. Room has a wall thermostat set to 70 degrees. It want it warmer, there is a switch for HEAT or COLD. We used HEAT for the nite at 71 degrees. The heater came came on but it was so loud. It woke us up a couple times in the nite. It went off for a couple hours and then ran for about 10 min. "

"The room is spacious and clean. The bed is comfortable and I had two deep sleep nights. The breakfast is very good and all my family are happy. If they put a table in the room would be wonderful. "

"I liked how comfortable the bed was, the room was also spacious for me and met my expectation Grest front desk staff"

"Great place for great price!"

"Very quiet, immaculate room, huge breakfast, fresh and hot. Love that coffee machine. Chairs in dining area are in rough shape."

"An older property still in pretty good condition. Love the amenities such as happy hour and buffet breakfast. "

"It is good place to stay"