Long Grove Holidays

Overall, this hotel is very nice! The bed was comfortable with clean sheets. The shower was amazing, they have Starbucks downstairs and a steakhouse on the 17th floor! The only downside was the pool seemed very foggy and the hot tub was NOT clean! There was some buildup of dirt in the hot tub. Also, the lights in our room were acting weird at some points which was kind of spooky.

Room was not cleaned/ towels weren't replaced for the duration of our 3 night stay which I found rather peculiar. They also only provided 1 key for our room. I had believed it was common practice to provide 2. Other than that, the room was clean when we arrived, the bedding was comfortable, and the gym was lovely.

The hotel was very convenient for our plans visiting Chicago. My only issue was that the sheets on the bed were not very soft, so not much sleep.

It was good. Had a bad experience with the bar. Drinks overpriced and then my credit card was charged for another party’s entire order.

It was clean, the staff was professional and excellent customer service