Cleveland Hotel Guide - Lorain City Hall hotels in Cleveland, United States of America.

"The room was very clean and the front desk clerk was very nice and helpful."

"The bathtub drain could not keep up with the amount of water coming from shower. I hate standing in dirty soapy water up to my ankles. Otherwise, the room was big and the beds were comfortable."

"Wouldn’t recommend. There was a very strong smell - the bathroom was very beat up and not enough towels for a comfortable stay. "

"Front desk was welcoming that’s the positive note I have . The room was disgusting hairs on the bed. The towels were stained black. The toilet and tub couldn’t have been cleaner Casie they were filthy . You can tell the ceiling leaks with all the weather stains . Every other hotel Was sold out in the area otherwise I would’ve left"

"Amazing service, friendliest staff I’ve ever encountered A+++"

"My new favorite place to stay in the Land, will book again."

"Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad cars saying I threatened him. What I said was my husband was going to come talk on the phone because I was confused. The Olmstead Police were fantastic realizing we were just normal people confused by driving 7 hours and not having a place to stay late at night. Police pointed out a better hotel for us to stay next door. That hotel next store is top notch, took our honor points number, laughed at the cops being called, and booked us into a nice room immediately paying less than I was at Sonesta. We were not the only one this happened to, as a guest from new hotel told us. Expedia ensured a refund and apologized for our experience. No apology from Sonesta for calling 3 police squads on me. I can laugh at it now, but this goes down in books as official worst hotel experience. "

"Staff was pleasant at check in. Room was clean, beds were comfortable. Breakfast was hot and fresh. We will be staying here again "

"The room was clean and the staff was friendly but this was the loudest hotel I have ever stayed in. There were doors slamming, couples fighting in the parking lot outside our window, and people yelling in the lobby until about 4AM. Bring noise cancelling headphones if you decide to stay here."