Los Cajuiles Hotels

"The food, staff, and customer service are horrible at this hotel. They require you to make reservations for all restaurants through an app that doesn’t work. You can only make 2 days of reservations and can only make them once you are on property. Concierge staff are the worst - rude and unhelpful! You can’t swim in the ocean (actually a bay) because of the murky water with tons of jelly fish. Spend less money and stay at a much better place like Secrets or Dreams (right down the street). The only thing amazing about this hotel is the fitness center and the upstairs adult Club Azur pool and restaurant."

"The property, beach, and kids club were amazing. Be careful booking on expedia. We booked a preferred ocean front swim out with two double beds. Apparently this room doesn't exist. When we got there we were put in a room with a King size bed and a pull out couch. We made it work but that is not what we booked. The room was also the farthest room away from the preferred club. Again we made this work but was not what was booked. This isnt the first time somwthing like this has happened to us using expedia. Also be prepared to tip the staff, especially the bar tender. Basically if you didnt have money in your hand he would not serve you. Food and service not the greatest and actually fell slightly below my already low expectations."

"Some staff were not helpful but overall good stay."

"They have a long way to go when it comes to food and restaurants. Many people got a stomach virus and ended up with IV in the medical facility of the hotel. Bring medications with you if you travel to DR."

"Host was attentive and responsive. Spacious rooms. Only one hot shower at a time, concurrent showers will be Luke warm."

"Excellent outstanding service! Highly recommended! Staff was great, super friendly and accommodating. Victor at the bar was amazing. Restaurant staff was superb and delicious food. Will by definitely staying here again in the near future."

"I did not stay at the property that I rent online, the location is not where the owner indicate, is on the opposite side of this town, far away from the beach, on the main road, with not parking facility, Also they say the property was rent to other person and drive me to a near by location. "