Hotel Guide - Lower Lusatian Heath Nature Park hotels in , Germany.

"One room was nice. The other room smelled heavily of cigarette smoke. We requested a taxi for 4:15 am. The desk clerk said he would arrange it. The taxi never came and the nighttime contact numbers were recordings. We were luckily able to catch a bus to the airport. "

"Lydia, the receptionist, welcomed us on the day of arrival and gave a clear and easy-to-understand introduction to the hotel. She responded promptly to the questions I had during the stay. Excellent and friendly service throughout."

"Tropical Island is great for children and a fun time out for the family. The room was okay, beds were uncomfortable. There was no soap in the bathroom with toilet. The air conditioning in the room did not work, so was quite warm and stuffy in the room."

"Gorgeous hotel - quirky in a good way and spotlessly clean. A unique stay. "

"Great location, food and staff"

"staff very friendly, helpfull and attentive - especially at bar and reception"

"It's a nice traditional place, very well located in the old town. Very clean but not very modern, and with a shower-in-tub arrangement that was difficult to deal with and felt quite dangerous. Absolutely lovely breakfast room and excellent breakfast. Very good food and huge portions in the hotel restaurant. No English TV at all, not even CNN or BBC, so that was a disappointment, "

"Friendly receptionist who spoke English and made me feel welcome. "

"Room cold Told to move car to back lot as it was in an electric one even though there are four spaces. No spot available at back so parked beside building. Next morning i see a non electric car parked in the space I was in. Told receptionist this at check out - she offered to reimburse €15 cost but did not know how to refund me. She spoke with her colleague who decided not to offer a refund as I had parked inside. I stated that there was no reason for me to move from my initial parking space and as such was being asked to pay for a parking space I had not got. He didn’t care. Avoid the hotel - hidden charges to park and use facilities - there was no mention of discount for hotels.com gold members either. "