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Reviews of Phonepraseuth Guesthouse

2 out of 5
Phonepraseuth Guesthouse
Old brigde Rd. Ban Phanluang, Luang Prabang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 171 reviews" "
Rating 8 - Good. 46 out of 171 reviews" "
Rating 6 - Okay. 5 out of 171 reviews" "
Rating 4 - Poor. 1 out of 171 reviews" "
Rating 2 - Terrible. 1 out of 171 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sage, Missoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind and beautiful host’s. Very very helpful… Beautiful guesthouse. Highly recommended. Loved my stay there
Stayed 3 nights in May 2024

8/10 Good

Mouayni, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint and quiet property. It only has two stories. It's nicely decorated with succulents and has a dining area separate from the main building. The rooms are decent but a little tight for two twin beds. Some fruit flies or some types of flies stayed in the bathroom even though we tried to eliminate them. Overall, this property was worth the stay and I would recommend it for anyone who wants to stay in LP but not where are the tourists are.
Stayed 1 night in Mar 2024

8/10 Good

Rene

Stayed 3 nights in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from kham on 2 Mar 2024
Thank you for your review

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kham on 22 Feb 2024
Thank you for your review we hope will have another time you will come back to our service againBest regardskhamphone

10/10 Excellent

Mirelys

Liked: Cleanliness, staff & service, property conditions & facilities
Fast checking, properly offer breakfast and shuttle to airport available for a reasonable price.
Stayed 1 night in Feb 2024
Response from Kham on 20 Feb 2024
Thank you very much for your re view we hope will see you come back to our service againBest regardskhamphone

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff.
Stayed 6 nights in Jan 2024
Response from Tao on 20 Feb 2024
Thanks very much for your review we hope will see you come back to stay our guesthouse again.Tao THAO

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tao THAO on 20 Feb 2024
Thanks very much for your review we hope will see you come back to stay our guesthouse again.Tao THAO

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, room comfort
Average. Poor location
Average at best. Not convenient location at all, have to walk to a boat to get across the water and into town. No bamboo bridge. Nothing else really in the area apart from one restaurant. Hotel and rooms a bit rundown, towels very old. 4 nights and only had room cleaned once. Does not live up to the reviews or the rating
Stayed 4 nights in Jan 2024
Response from Tao THAO on 20 Feb 2024
Thanks very much for your review we will get your review for improve our guesthouse we hope will see you come back to stay again.Tao THAO

10/10 Excellent

Blaise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, very friendly. Great value.
We enjoyed staying on the far side of the river from town. Very quiet and relaxing. Exceptionally clean guest house which is a very good value for the money. The staff could not be more accommodating or friendlier. Really, really wonderful people.
Stayed 4 nights in Jan 2024
Response from Tao THAO on 20 Feb 2024
Thanks very much for your review we hope will see you come back to stay our guesthouse again.Tao THAO

8/10 Good

Alexander, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, helpful. Having access to a loaner bicycle was nice. Internet access fine. Breakfast choices yummy :-) - My only complaint would be old TV, poor reception
Stayed 2 nights in Jan 2024
Response from Tao THAO on 20 Feb 2024
Thanks very much for your review we hope will see you come back to stay our guesthouse again.Tao THAO

10/10 Excellent

Robert

Stayed 9 nights in Dec 2023
Response from Tao THAO on 20 Feb 2024
Thanks very much for your review we hope will see you come back to stay our guesthouse again.Tao THAO

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable stay. The owner, Mr. Kim, is very helpful and he makes sure that the guests are well assisted.
Stayed 4 nights in Dec 2023
Response from Kim on 4 Jan 2024
Dear Mr/Mrs FlorianThank you for all review appreciate for averything and we hopewill have another time for service you bothBest regardskhamphone

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place!
Great stay, staff were always helpful. Convenient location. Would recommend it!
Stayed 2 nights in Dec 2023

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a good stay, the staff is very friendly and helpful. The location is ok but you have to cross the river to go downtown it’s 10k each person to take the boat and it takes 1 minute to cross. If you have a scooter is around 7-8 minutes. The owner helped us to rent a scooter for a fair price. Its a very quiet area so its good to rest. The only star missing is that the bed is not very comfortable.
Stayed 6 nights in Nov 2023
Response from keng on 10 Dec 2023
thank you for your staying wiyh usbest re gards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from kim on 4 Jan 2024
good point on rewthank you Mr ROBERT for you gave us good point on review hope will see you back to our service soonBest regardskhmphone

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gardens lovely people beautiful house close to town!! pillows and towels could do with review only complaint
Stayed 3 nights in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse
Stayed 4 nights in Mar 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older French colonial building, clean rooms, friendly staff. The only downside was a terrible shower. The bamboo bridge has been taken down so you need to get a small ferry across. Not a problem except early morning not in service.
Stayed 3 nights in Mar 2023

8/10 Good

Brigitte

Stayed 5 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, great service
Stayed 2 nights in Feb 2023

10/10 Excellent

Christi, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the craziness of the main area of town. This also means a walk to get to the tourist area. The closest bamboo bridge was down. I liked the extra walk. The Guesthouse was clean, quiet, comfortable and quaint. I loved it!
Stayed 2 nights in Mar 2023
Response from kim on 7 Mar 2023
Thank you very much fo aal you help to make a reviewwe hope will see ome back nextimewe miss you!!!!

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I review this property before but for just 1 night. This is now a further 4 nights. The place is very well located for town subject to the Bamboo bridge being there out of rain season. The staff are excellent and speak enough English to get things done well. Rooms are clean and if at the back beautifully quiet. Breakfast is great, Baguette and your choice of eggs, and a fruit plate, plenty of coffee and Tea. Oh and only 2 miles from the airport, in a residential area. Overall great stay.
Stayed 4 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no distance to all the action via the bamboo bridge in dry season. Comfy beds and good shower. Good breakfast.So Quiet. The neighbourhood is residential to rural there qte a few restaurants nearby and shops and a laundry.
Stayed 1 night in Feb 2023

10/10 Excellent

Saysomdeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

lingyun

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful
If you want to visit waterfall, the best way let owner to book for you. The price is reasonable.
Stayed 2 nights in Feb 2023

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet area opposite side of river than main city but only short walk. Very welcoming nice people run this place. Recommended peaceful guesthouse.
Stayed 4 nights in Jan 2023

10/10 Excellent

Robert F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect 3 week stay for a very reasonable price. The room, location, breakfast and incredible staff made our stay both memorable and noteworthy. The owner manager treats you like family and we thoroughly appreciated it. I highly recommend it and would definitely stay again. Robert

8/10 Good

Nancy, Hillsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were great, very friendly and helpful. Location was awesome, across the bamboo bridge and away from the city center of LP. The guesthouse is accessible to everything. Everything was great. The only negative feedback was the bed. We stayed for 6 nights, unfortunately the bed was awful. It was very uncomfortable and it could give you a real bad back pain.

10/10 Excellent

Lekadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay!! The owner was great, so kind and helpful! The breakfast each morning was so nice. The room was great, big and clean, even laundry right next door. the guesthouse was in a great location to restaurant’s, night market and the bamboo bridge! I recommend forsure! We enjoyed staying on this side of the water as it was less touristy also
Response from kham on 4 Jan 2023
Thank you very much for you helping us make a review appreciate for every thing also we hope you will come back to our service again if you have a chance to come back next timeWe miss youBest regardskhamphone

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for guest stay
I highly recommend this guest house, I was so pleasantly surprised at how clean and quiet and well managed it was. I discovered the owner worked in the US for many years, so he understands western travelers. Not only does he speak excellent English, apparently he requires his staff as well, they all spoke so well! I have nothing negative to say of this wonderful stay, I will stay there again.
Stayed 4 nights in Dec 2022
Response from Kham on 11 Dec 2022
Thank you very much for your helping gave us review you are very kind also we hope will see you come back to our service again if you have a chance come back to Luangprabangwe miss youkhamphone

10/10 Excellent

Phetnikone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay at a guesthouse/hotel close to the airport and walking distance to the night market. We get to walk on a bamboo bridge to town(10,000kip), this was an awesome experience. It even has lights when we walked back from the night market. We booked with breakfast and we picked traditional porridge, it was good. We even did the morning alms in front of the hotel. This place offer Airport pickup for a fee. We didn’t see the option when we booked, but the airport shuttle was $6. This place was very clean and quiet. I would stay here again
Response from kham on 3 Dec 2022
Thank you very much for your helping recomment we hope will see come back to our service againWe miss you Best regardsKhamphone

8/10 Good

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price for the quality
Located on the other side of the river so it will be quiet. I walked through the romantic bamboo bridge everyday to get to the other side of the river for other activities, around 3 minutes.
Stayed 3 nights in Nov 2022

10/10 Excellent

Romnick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, homey, and a value for the money
This guesthouse was very homey and I got such a great value out of it. The staff is very nice. I feel like I was really staying in a Lao person's home. The place is less than a 5-minute walk from the bamboo bridge which they literally finished working on the day before I left Luang Prabang. So it's very convenient to go to the other side of the town now which is where most of the action takes place. But once you come back to the area of this guesthouse, it's quiet and peaceful. If you're having breakfast here, try the nam khao. I had it for each breakfast I was there!
Stayed 3 nights in Oct 2022
Response from keo on 17 Nov 2022
Thank you for you gave us good review we hope will see you come back to our service again

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
This was a great experience staying here. I traveled solo and stayed here for 6 nights. Great location and the people who worked there were lovely. Very accommodating and you could tell they cared. They have bikes you can use for free as well. Their location is right around the corner from the bamboo bridge that takes you straight across the river to the main street where shops, restaurants, and the night market are. If you need anything, they are willing to assist. It was quiet too.
Stayed 3 nights in Mar 2020

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet
I really enjoyed this location of guesthouse. It was really quiet, clean and the staff was wonderful. The room was comfortable and perfect for my 3 day stay. It was conveniently located just across the bamboo bridge, which led to the night market area and was very central, without being downtown in the noise. The breakfast and a bottle of water was included. The owner very nicely drove me to my next hotel as well! Highly recommend this guesthouse.
Stayed 3 nights in Feb 2020
Response from kone on 20 Feb 2020
Thank you very much for all your comments. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guesthouse was just across the bamboo bridge in a lovely neighborhood with great Lao food close by. A special thank you to Kone for his assistance. This Guesthouse is quiet and clean. We stayed 5 nights and would highly recommend it for those that want to be close to the sights but out of the hustle bustle of the throng of tourists.
Stayed 5 nights in Feb 2020
Response from Ma thor on 13 Feb 2020
Thank you very much for your help us make a review we appreciate for every thing also we happy you have comfortable while you stayed with phonepraseuth guesthouse you are very kind hope next time if you have a chance come back to luang pra bang we hope you will come back to our service a gain. we miss you best regards

10/10 Excellent

Duane, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with wonderful and friendly, helpful staff. The location is great as well close to the bamboo bridge to get into downtown
Stayed 5 nights in Jan 2020
Response from Ma thor on 6 Feb 2020
thank you very much for helping us make a review we are happy when you with our guesthouse you are very kind and still shere experience to us bless you have a good health and good businese hoping you will come back to our service again we miss you, thank you best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from khammphone on 6 Feb 2020
Thank you for your staying with us in future if you have a chance comebac to Luangprabang hope will see you again Warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, beautifully made guest house. They were about to sort me out a scooter to rent at short notice, they were friendly and welcoming. I was travelling on my own so was a little worried, as this was my first time in Laos. Fresh coffee in the morning was very nice. I highly recommend this property.
Stayed 3 nights in Jan 2020
Response from khamphone on 31 Jan 2020
Thank you for your staying with us

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner himself picked me up from the airport, The van was comfortable and spacious. Though the hotel is only about 7 minutes from the airport, I was never disturbed by aircraft noise. Check-in was easy with Ma Thor and Kone who also gave me a brief introduction to sites to see and getting around. The staff is courteous and welcoming. The room i got was on the ground floor. It was clean and well-maintained. The room had a warm cozy feel though the lights were a bit dim. Remember to bring your own water kettle if you want something hot to drink in your room. Wifi is strong though a bit unstable. The pho noodle dish was the best Breakfast choice for me. Overall, a very pleasant stay!
Stayed 4 nights in Jan 2020
Response from khamphone on 6 Feb 2020
Thank you so mmuch for your gave us raise on Expedia.comm also we hope infuture will see you back to our service We mmiss you Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
Though it's not in the tourist area, it's quite close. You get to use the bamboo bridge, an inexpensive laundry place is nearby, and it's quite. Staff were all fabulous. K & M (clerks - I forgot the full names!) were both incredibly helpful and friendly. Cleaning staff did great work. Owner was kind. Food was enjoyable. You must pre-select each day before, and I was never disappointed in each option (and I took a different one each day). The bread is fabulous.
Stayed 4 nights in Jan 2020
Response from khammphonr on 6 Feb 2020
Thank you for your staying with us hope will see you back to our service again Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Ma on 30 Jan 2020
Thank you for your staying with us

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, the best hosts
Amazing stay here. Excellent location as it was a quick walk to the bamboo bridge but away from the noise. The staff were wonderful and lovely people who did so much to make us feel comfortable. Enjoyed talked to them and I wish them the absolute best. I would highly recommend this location. Great value, breakfast, and the best people.
Stayed 7 nights in Jan 2020
Response from kamphone on 23 Jan 2020
Thank you for your staying with us hope will have another time see you come back to our service

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from kham phone on 10 Jan 2020
Thank you very much for your staying with us if you have a chance to come back next time please come to our service again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were amazingly friendly and helpful. If we could give this hotel a 6 star rating we would. The breakfast which was included in our booking had many North American choices as well as Lao food. Fresh baked bread was served along with a fruit plate and fruit smoothie drink, tea or coffee as well as various egg servings(overeasy, boiled, omelette...)My wife had a supersized pancake one morning. The room , bathroom and common areas are very attractive. The was very comfortable. The staff were AMAZINGLY helpful and friendly...arranging a scooter rental (best way to get to Kuang Si and Tat Sae waterfalls). The manager even took us to the airport for our flight.
Stayed 2 nights in Oct 2019
Response from Kone on 7 Oct 2019
hank you very much for help us make a review we appreciate for every thing also we happy you have comfortable while you stayed with Phonepraseuth guesthouse you are very kind hope next time if you have a chance come back to Luang prabang we hope you will back to our service again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house does not have the heritage value of other properties in the area, which is reflected in the price. It is however extremely comfortable and the staff go out of their way to make you feel at home. On the opposite side of the river to the heritage area, a stay at the guest house involves a walk over a bamboo bridge, a feature in itself, in the dry season, or a short boat ride in the wet season. Great breakfasts, too.
Stayed 3 nights in Mar 2019
Response from kham on 20 Mar 2019
Thank your staying with us hope will see you come back to our serv again we miss you !

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in the rough
Gong and Kone were fantastic receptionists and most eager to make me feel at home. So the owner. This is the place if you look to feel at ease and welcome. It is a family business going back generations, a business that respects itself and the client. The location is super close by foot or bicycle graciously offered freely by the house to the center of town. Very very authentic and off the beaten track, sheltered from the flow of tourists. Very clean and airy spaces to sit and read or meditate. The breakfast is included and with many good choices well done. This is not your run of the mill place but Laos isn’t either. I highly recommend and shall return.
Stayed 3 nights in Feb 2019
Response from Khamphone on 20 Feb 2019
Thank you so much for all your help comment we very happy you have comfortable while you stayed with us hope will have another time you will back to our service again if have a chance return to Luangprabang we miss you!

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here and absolutely stay here again. Everything was great, the staff is extremely helpful and friendly, the room was great and location was perfect.
Stayed 3 nights in Feb 2019
Response from Phuang on 20 Feb 2019
Many thanks for everything special you help us make a review on Hotel.com hopefully one day will see you back to our serve wishes you have a good luck and healthy we miss you!