Best Western hotels in Lubbock, Texas

"When you find an adult toy in the pull out sofa, next to a large stain, take it downstairs to staff in a plastic bag, they change you rooms and then another staff member tells you it was a dog toy and that SHE removed it; it is NOT a good stay. No towels were clean. People were checking in to dirty rooms. It was horrific."

"Excellent service!!"

"Wonderful staff. Professional and very friendly. Clean spacious room. Nice outdoor area. Wonderful restaurant on site."

"Get to the breakfast at 6am, it’s supposed to go to 9 but the employee started to clean up and turn off the heat at 8"

"It was good"

"Bath room was a little gross. Tubs have rust on them. Rooms were not cleaned on a daily basis. I wasn't told until after I left that there was an additional charge for parking. A lot of college kids used the same lot so I ended up having to park close to the highway, several hundred feet away from the hotel."

"The room smelled smoky. The noise was too much at night. Could hear everything, people just walking and speaking normally - not even loudly. The AC was very loud too as it turned off and on. Breakfast was horrible. Hash browns were really underheated. Cold to the touch. Coffee seemed old it had bad taste. The biscuits were tough. Eggs were tasteless. They could have used a little salt or pepper."

"Nice hotel but needs some maintenance. Lift not working from 1st floor . Washing machine broken, no soap or dryers in public toilets. Staff were nice and room was clean "

"Clean room and comfortable bed! Breakfast had a make to order omelet station! "