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"Nice friendly staff, clean room"

"We live in Missouri my brother in law in Tennessee passed away unexpectedly. We booked a room at the Econo lodge to go to the funeral. I call the hotel the next morning to let them know the weather was going to be horrible tornados and hail storms so if we could not make it? Could we get a refund? The desk man did not know. We waited another day to watch the storms. I emailed expedia and asked if they knew if we could get a refund? The email back stated the rules for that establishment said no refunds. I call the hotel again and asked the desk clerk said i would have to talk to the boss. He was unavailable. We never could make it due to weather conditions so not only did we miss my brother in laws funeral? We lost 260.00 !! We are so disappointed with the Econo Lodge in Shelbyville. And expedia cuz we paid extra for the insurance!! Both of them made a difficult situation for my family even worse. "

"We left before breakfast. "

"Very outdated , furniture was stained and old , flooring was bubbling up . Had cockroaches also"

"Bed were comfortable but the showers had mold all in them and on the ceiling. A spider fell on me as soon as I opened the door to walk in. Freaked me out the rest of the trip. Shower leaked my girls had a different room and their toilet was stopped up. The pull out couch mattress was dirty. Overall the stay was pleasant just not as clean as expected for $190 a night"

"The Tolley House was in a great location. The setting was beautiful. Our bed was comfortable. The bedroom and bathroom were very clean."

"The staff performance was excellent. The room and housekeeping were very professional. The hotel cost was an excellent value."

"Room was clean, spacious, bed and pillows very comfortable. Shower only had lukewarm water. "

"We were put into a handicap room on the bottom floor. The hot water for our showers was very brief with spouse and nonexistent for me. Breakfast was OK as been there before as we stopped over on our way home. "