Mackenheim Hotels

"Even though we had one of the nicer rooms, family room I think, we were quite disappointed. April 12, it was hot and no air conditioning, if we opened the windows onion and fried food smells. The neighborhood was loud and dense, no fun. House keeping was very noisy and the floors still felt dirty. The rooms had little sound protection. It felt like a fire trap.breakfast was barely ok, and the lady who checked us in had an attitude when I needed the safe opened. She said she’d be up in 5 minutes, I went to remind her I. 20 and she was scrolling on her phone but made sure I knew she was so busy and felt put out.. so I would not book this place again, I would not dine in the neighborhood again. Alternatives that I would consider would be the MGallery that’s in the park, not much more money."

"Perfectly adequate for the price. The rooms are functional and clean: breakfast was good"

"Very friendly, super clean, comfortable!"

"small room,the description was misleading, as per nearness to Europa park was misleading"

"The hotel doesn’t tidy your room each day, instead every other day. We asked, they said they would, they didn’t. This is also a really busy hotel and very noisy where our room was overlooking the vehicle drop off. It also means that breakfast is a scrum, so get there early. The parking is really expensive. We parked on road for a fraction of the cost. "

"Amazing stay"

"Really Good option right in front of the main station"

"Staff was very helpful and guided us to many scenic parts of the city"

"Our room faced out onto the car park at the front of the hotel. The sound proofing of the windows was awful. We were woke up at 06:30 with street sweepers and hedges being clipped. Woke at 04:00 the next night with people talking loudly in the street and then with the bins being emptied. Our room was On the second floor so not as though people were right outside. Hotel really need to think about replacing the windows to make them more sound proof as hotel in an excellent location. Also no tea or coffee facilities in room which was poor. "