Toronto Hotel Guide - Mackenzie House hotels in Toronto, Canada.

"Everyone was so nice "

"The AC wasn’t working properly and no fan was available so we were moved to a slightly cooler room. We were made aware that the 13th of April was the first day of the season , to connect the AC. The staff were the absolute friendliest, professional and made our Toronto visit so enjoyable!"

"Everything was just about perfect! The only thing I wish were more available, was more toilet paper in the bathroom. Stayed for two nights, and had to resort to using Kleenex tissues the second evening and night. Also, the plug in the bathtub unfortunately did not work."

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"The staff were all remarkable. From the moment I walked up to the doors, it was a pleasant experience. "

"Nice pool."

"Nice spot for the price I just found the rooms very cold and the heating didn’t work great. But aside from that, for the price it was great"

"The location was perfect for us with easy access to the subway and walking distance to many places of interest. The staff at the front desk were pleasant and helpful and the same was true of the diningroom staff working at breakfast. We never heard any other guests when in our room. The room layout was the best we've ever had for two people whose sleep schedules are different. "

"The first room was adequate but once you notice the details, it seemed the room was unkept - torn blackout blinds and dusty cabinetry. The second room was an updated suite; however, other units on the floor were being renovated and felt as if I was in the renovation zone -not a good feeling for someone who is seeking R&R. My request to change rooms was quickly addressed and with great customer service "