Madawala Hotels

"After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition "

"The most beautiful pool and surroundings Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings "

"Das Zimmer war schön. Der "

"The room was outdated. The bathroom door was broken and did not close properly. "

"The room was spacious and clean and it was good to have a balcony with chairs. The open plan, open air design of the hotel is very nice."

"Lovely people, great view over the lake and countryside beyond, wonderful room. Breakfast was outstanding. Really enjoyed our stay at Jetwing lake - which we used as a base for visiting the incredible sights in the area (Dambulla, Sigiriya, Polonnaruwa)"

"A beautiful Resort, wished we stayed longer to enjoy more of it. The only downside for us was the bar. If you’re offering cocktails, you need staff that know what they are doing. The staff behind the bar had no idea."

"Do not deal with this lodge. We originally booked 2 nights. Due to terrible circumstances in Sri Lanka, we couldn’t make it on the first night due to flooding and access to the lodge. The next day, the lodge told us again not to go there as it was still not clear and unsafe. Therefore, I requested a refund like the day before because it wasn’t our choice not to visit, but the lodge. Since this, there has been no reply to emails or refund requests to explain. Terrible. "