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Reviews of Hotel Orca Praia

3 out of 5
Hotel Orca Praia
Estrada Monumental 355, Funchal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 37 reviews" "
Rating 8 - Good. 16 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked location. I didn't like that there was no tea and coffee added every day in the room when run out. You have to go to the restaurant or bar just to have cup of tea.
Stayed 4 nights in May 2021
Response from AR on 12 May 2021
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2020
Response from Ar on 1 Dec 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is perfect for relaxing holidays, the view from the balcony is breathtaking. the hotel is very clean and safe. all staff is very friendly and helpful.
Stayed 7 nights in Oct 2020
Response from AR on 17 Oct 2020
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Aneeka

Liked: Cleanliness, property conditions & facilities, room comfort
More like 4 star - highly recommend
This is a lovely hotel to relax in. My room was spacious, balcony was massive and private (I think all the rooms have balconies but some balconies are smaller and less private, my room no. was 816). Very clean and nicely decorated. It's so close to the beach that you can hear the waves from the room which is heaven and if that's not your thing the doors are soundproof. Best view I've had in a hotel (just the ocean). It's about 15 mins to the centro by bus, the hotel has a free shuttle service and the bus stop is just outside with a regular service. There is a black sand beach in front of the hotel, really pretty. The food was good, varied. Restaurant near it is worth a visit. If you are covid cautious, this place is for you. They take it very seriously (e.g. disinfected my suitcase on arrival, disinfected salt shakers when setting the table etc.) and it sets a good tone in the hotel e.g. ppl don't get in the same lift. They take your temp at check in and having masks, gloves and gel is mandatory (they made me buy gloves as I didn't have any). I felt very covid safe here. The only negative was that the service wasn't great. Only met 1-2 nice people on the front desk and otherwise, I found the staff to be a bit abrupt, questions about activities were met with responses about QR codes. Professional but not overly hospitable. There are steep gradients to the hotel and pool/beach! Overall my stay was super relaxing and I would certainly stay again.
Stayed 1 night in Sep 2020
Response from AR on 6 Oct 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person that attend me was no nice. Has an actitude and kind of rude. The parking is terrible
Stayed 4 nights in Oct 2019
Response from AR on 7 Jan 2020
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019
Response from AR on 7 Jan 2020
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice experience! The rooms are nice, spacious and clean and they all have a gorgeous terrace with spectacular ocean views. The amenities are nice, the pool area is clean and very well maintained. Breakfast was ok, coffee could be improved but good value for money overall. We had a very nice stay although the location is not the best (being situated at the end of Funchal) but this is what makes it a bit quieter. They do offer a free shuttle bus to Funchal. All in all, I would recommend it!
Stayed 4 nights in Apr 2019
Response from AR on 2 Sept 2019
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, couldn’t fault it other then air con for the hotter periods of the year! We went May and it was fine and 23 degrees - great weather. The room are huge and has sliding doors opening to sea and hear the sea view. Easy quick access into Funchal with number 1 bus which stops outside the hotel takes you there within 10 mins. The staff are lovely, so kind and friendly. The food at breakfast was amazing and dinner buffet was such great value for money. Would so go again! The pool is also so great little walk down and back up but so worth it!
Stayed 4 nights in May 2019
Response from AR on 12 May 2019
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very relaxing area. right on the beach. Breakfast ok and decent variety.
Stayed 2 nights in May 2019
Response from AR on 7 May 2019
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a three star hotel but in my opinion it could be a four star. Fabulous uninterrupted views of the sea from all rooms and the restaurant too. Good breakfast buffet and very adequate dinner buffet with plenty of choice and good value. Far enough from town and other hotels, but with a good local bus service (half hourly). Beautiful good size uncrowded pool with access from there to the beach which though not private, is far enough from habitation to make it seem so. Good walks all around and a few little cafes , bars and restaurants within walking distance. Very friendly staff, large room with floor to ceiling windows and doors leading onto a good size balcony. I stayed for nine days and wished I had booked for longer From Funchal (about 20 mins on the local bus) I took a bus to Cabo Giro which travelled through some stunning scenery and some hair raising roads. I also booked an off road trip more into the centre of the island which was fun I will definitely be returning.
Stayed 9 nights in Oct 2018
Response from AR on 5 Nov 2018
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location next to the sea
Veryu nice good value hotel. Food was ok but not that inspiring. Breakfast choices were good but the cooked was lukewarm much of the time. However overall very good.
Stayed 7 nights in May 2018
Response from Rodrigues on 20 Jun 2018
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally a nice hotel, clean and comfortable. Asked for a double room but it was just two twin beds next to each other. Hotel room view was lovely overlooking the sea and the beach was just out the front of the hotel. Not located in Funchal town so only really accessible if you have a car to go out for dinner and activities. Parking was limited and on two nights we had to park on the main road, and staff on reception were rude when we asked what to do when there was no spaces in the car park. They also hadn’t told us we needed a parking pass so we didn’t realise until the day after check in. There was a wide selection of food at breakfast, all tasting nice. They have recently put WiFi in the rooms which worked well.
Stayed 3 nights in Jan 2018
Response from AR on 2 Feb 2018
Dear >Mrs Emily Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

GC, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
Everything was lovely but let down by Average Buffet Meals & Lack of Lift down to swimming pool
Stayed 7 nights in Sep 2017

8/10 Good

Not Provided, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet place for relaxing
very quiet hotel except the thundering of the waves (which we liked)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
A wonderful stay, big rooms with excellent view, friendly and helpful staff. Rented the hotel's electric car, very comfortable to drive and not that expensive considering you don't have to pay for petrol (or even charging). Covid safety ensured very well by the staff, a big plus for that!
Stayed 7 nights in Oct 2021
Response from AR on 10 Nov 2021
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Philipp

Stayed 1 night in Nov 2020
Response from Ar on 11 Dec 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from ar on 1 Dec 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from AR on 24 Nov 2020
Exma. Sr Artur Agradecemos a sua preferencia e a sua estadia no Hotel Orca Praia, assim como o seu comentário. A sua avaliação é para nós importante para melhorarmos os nossos serviços e a qualidade que oferecemos aos nossos clientes. É sempre extremamente motivante quando nos dá um pouco do seu tempo e sugestões para melhoria da nossa unidade Hoteleira. Este feedback será compartilhado com as pessoas apropriadas que podem nos ajudar a fazer a diferença para garantir que as necessidades e expectativas dos nossos clientes avaliados sejam atendidas no futuro. Obrigado mais uma vez pelo seu valioso comentário, e se tiver alguma sugestão que contribua para melhorar a sua estadia, não hesite em contactar-nos. Atenciosamente Aurélio Rodrigues Diretor Geral

10/10 Excellent

Laura, Wiesbaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter des Hotels leisteten in allen Bereichen ganz hervorragende Arbeit und haben alle meine Wünsche erfüllt. Vielen Dank dafür! Das war wirklich bemerkenswert. Die Lage des Hotels ist sehr gut, der Blick vom Balkon unglaublich schön und ich wäre gerne länger geblieben.
Stayed 4 nights in Oct 2020
Response from AR on 19 Oct 2020
Sehr Geehrter Herr oder Frau Wir bedanken uns für Ihre Präferenz und Ihren Aufenthalt im Hotel Orca Praia sowie für Ihren Kommentar. Ihre Bewertung ist für uns wichtig, um unseren Service und die Qualität, die wir unseren Kunden bieten, zu verbessern. Es ist immer sehr motivierend, wenn Sie uns einen Teil Ihrer Zeit und Verbesserungsvorschläge. für unsere Hoteleinheit geben. Dieses Feedback wird an die richtigen Personen weitergegeben, die uns dabei helfen können, den Unterschied zu machen und sicherzustellen, dass die Bedürfnisse und Erwartungen unserer geschätzten Kunden auch in Zukunft erfüllt werden. Nochmals vielen Dank für Ihren wertvollen Kommentar. Wenn Sie Vorschläge zur Verbesserung Ihres Aufenthalts haben, zögern Sie nicht, uns zu kontaktieren. Mit freundlichen Grüßen Aurelio Rodrigues Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from AR on 6 Oct 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Tânia Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from AR on 11 Aug 2020
Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön gelegen. Freundlich und sauber. Gutes essen
Stayed 3 nights in Jul 2020
Response from AR on 26 Jul 2020
Vielen Dank für Ihre Bewertung. Es ist immer enorm motivierend, wenn man sich die Zeit nimmt und Mühe zu erkennen oder Verbesserungspunkten zu geben. Dieses Feedback wird mit den entsprechenden Personen geteilt, die uns helfen, einen Unterschied zu machen, um sicherzustellen, dass unsere geschätzten Gäste Bedürfnisse und Erwartungen in der Zukunft erfüllt werden. Mit unserem Freundlichen Grüssen von Madeira Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Personal (Rezeption, Service, Küche, Reinigung),
Stayed 2 nights in Jan 2020
Response from AR on 7 Feb 2020
Thank you much for your comment. We look forward to see you again Aurélio Manager

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle vue avec une belle promenade au bord de mer
Hôtel très sympa mais restauration sans intérêt. On a l’impression de manger dans une cantine. Heureusement il y a de nombreux restaurant sympas aux alentours.
Stayed 2 nights in Apr 2019
Response from AR on 13 Jun 2019
Cher Monsieur ou Madame Merci beaucoup de rester avec nous et d'avoir pris le temps de nous laisser vos commentaires. Votre avis est essentiel pour améliorer le service et la qualité que nous offrons à notre invité précieux. C'est toujours énormément motivant quand on prend le temps et la peine de reconnaître ou de donner des points d'amélioration. Cette rétroaction sera partagée avec les personnes appropriées qui peuvent nous aider à faire une différence pour assurer que les besoins et les attentes de nos invités précieux sont rencontrés à l'avenir. Merci encore une fois pour votre précieux commentaire, et si vous avez des suggestions qui contribueront à améliorer votre séjour, n'hésitez pas à nous contacter. Cordialement, Aurélio Rodrigues Directeur

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Aurélio Rodrigues on 16 Apr 2019
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent sea view from the room. Sandy beach, swimming pool, good meal.
Stayed 8 nights in Oct 2018
Response from AR on 12 Nov 2018
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. We inform our dear guests that we are currently renovating our rooms. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

8/10 Good

Susann, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit grandioser Meersicht
Für ein Dreisternhotel ist das Hotel sehr gut. Die Zimmer sind grosszügig, haben einen grossen Balkon und bieten eine grandiose Aussicht aufs Meer (siehe Foto). In fünf Gehminuten am Strand entlang (in Richtung Funchal) kommt man zu netten Restaurants. In fünfzehn Fahrminuten ist man im Stadtzentrum von Funchal, wo die Zona Velha zu empfehlen ist. Es gibt einen schönen Pool beim Hotel. Das Frühstück hat alles was man sich wünscht. Da wir am Abflugtag früh losfahren mussten, hat das Personal uns das Frühstück am Abend vorher ins Zimmer gestellt.
Stayed 8 nights in Mar 2018
Response from AR on 5 Apr 2018
Sehr geehrte Frau Susann Vielen Dank für Ihre Bewertung. Es ist immer enorm motivierend, wenn man sich die Zeit nimmt und Mühe zu erkennen oder Verbesserungspunkten zu geben. Dieses Feedback wird mit den entsprechenden Personen geteilt, die uns helfen, einen Unterschied zu machen, um sicherzustellen, dass unsere geschätzten Gäste Bedürfnisse und Erwartungen in der Zukunft erfüllt werden. Mit unserem Freundlichen Grüssen von Madeira Aurélio Rodrigues Manager

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Sehr ruhiges Hotel
und eine gute Auswahl an Brotsorten beim Frühstück. Inventar leider etwas in die Jahre gekommen (Sessel und Matratzen).
Stayed 9 nights in Feb 2018
Response from AR on 7 Apr 2018
Sehr geehrter Herr Vielen Dank für Ihre Bewertung. Es ist immer enorm motivierend, wenn man sich die Zeit nimmt und Mühe zu erkennen oder Verbesserungspunkten zu geben. Dieses Feedback wird mit den entsprechenden Personen geteilt, die uns helfen, einen Unterschied zu machen, um sicherzustellen, dass unsere geschätzten Gäste Bedürfnisse und Erwartungen in der Zukunft erfüllt werden. Mit unserem Freundlichen Grüssen von Madeira Aurélio Rodrigues Manager

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valentyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018
Response from AR on 11 Apr 2018
Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel 3 étoiles qui en vaut un peu plus grâce à sa situation en bord d'océan, ses chambres spacieuses, toutes avec grande terrasse donnant sur la plage, une réception dans un cadre moderne et de bon goût. Le seul bémol (qui est récurrent à Madère ) : le parking. Le manque de places oblige de se garer dans la rue, certes, proche de l'hôtel, mais pas toujours aisément. Excellente connexion wifi pour 7€ la semaine.
Stayed 6 nights in Sep 2017

10/10 Excellent

Annemieke, Diemen, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located
Not between all large tourist hotels in Funchal city, but 6 km away: along the beach, very nice view, large swimming pool, nice little bar along the beach, (very) large room and bathroom (or were we just very fortunate?), breakfast: warm, cold, English, French, German, fresh fruit, all sorts of bread. With a very adequate staff.
Stayed 11 nights in Aug 2017

8/10 Good

Marc, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal - Aber Essen nicht gut
Das Personal ist wirklich sehr hilfsbereit, sprechen auch gutes und flüssiges Deutsch. Jeder Angestellte im Hotel ist wirklich sehr sehr nett und hilfsbereit. Gibt nichts auszusetzen. Minuspunkt ist das Restaurant: Das Essen beim abendlichen Buffet schmeckte nach nichts, war keine gute Qualität und der Salat und das Gemüse schmeckte nach nichts. In Verbindung mit dem Preis von 20 Euro für das Buffet (ohne Getränke) nicht empfehlenswert.
Stayed 5 nights in Aug 2017

8/10 Good

montom, Lyon

Liked: Staff & service, property conditions & facilities
Bon compromis
L'hotel est un peu excentré, mais il propose des navettes gratuites en semaine. Sinon, les transports en commun sont proches. Attention pour le retour, le bus se remplit vite, il est préférable de le prendre le plus près du départ si on ne veut pas rester à attendre 30 min le suivant. Toutes les chambres donnent sur la mer et disposent d'une terrasse aussi vaste que la chambre. On n'entend pas les voisins, ni l'écoulent d'eau. Le buffet du petit déjeuner est varié et copieux, excepté le jus de fruit qui est chimique. Il faut ajouter un supplément conséquent pour avoir en un vrai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage mit Blick auf den Atlantik
Unser erster Aufenthalt in Madeira begann mit 3 Tagen Aufenthalt im Hotel Orca Praia, dann hatten wir 3 Tage im Norden geplant, und wir wollten dann noch 3 tage dort verbringen wo es uns am Besten gefällt. Wir buchten nochmals das Hotel Orca Praia.

10/10 Excellent

Waltraut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort