AirportFunchal (FNC-Cristiano Ronaldo)23 min drive
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About this area
Funchal
Pestana Carlton Madeira Ocean Resort Hotel is located in Se, a neighbourhood in Funchal, and is in the entertainment district and near the beach. Laurisilva of Madeira and Praça do Povo reflect the area's natural beauty and area attractions include CR7 Museum and Funchal Municipal Garden. Travelling with kids? Consider Funchal-Monte Teleferico and Museum of Natural History. Waterskiing, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Family-friendly Funchal hotel in Se, near CR7 Museum
A marina, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Pestana Carlton Madeira Ocean Resort Hotel offers 286 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.
Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
A marina and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.
Awards and affiliations
Green/Sustainable Property This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Languages spoken
English, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 15 per day)
Return airport shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Arcos
Things to do
Aerobics classes
Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Indoor pool
Mini golf
Outdoor pool
Playground
Sauna
Scuba diving
Shopping
Hot tub
Steam room
Family friendly
Arcade/games room
Babysitting (surcharge)
Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Playground
Conveniences
Lift
Free newspapers in reception
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services
Business services
Conference space
Meeting rooms
Outdoors
Marina on site
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs and cats only
1 per room (up to 33 lbs/15 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Self-parking fee: EUR 15 per day
Pet fee: EUR 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal
Overall score and ratings
4.4
Excellent
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Ideal location for central Funchal or Lido Area - in the immediate vicinity of the hotel there are many bars and excellent restaurants. Excellent staff and service, lovely room and food. Pool area very well maintained with gorgeous plants and lots of space for sun loungers, both round the pool and also down at the sea front area.
Good breakfast buffet. The staff was professional, friendly, and helpful. Salome was outstanding.
Overall, the hotel is very good, but it could benefit from some updates. For us, the pillows were hard to use because our heads didn't "sink" into them: they weren't deformable like most pillows so they bent our necks uncomfortably.
Stayed 7 nights in Apr 2022
5/5 Excellent
Alison
Travelled with family
29 Apr 2022
Liked: Cleanliness
We really enjoyed staying at the Pestana.The hotel was in a good location and very clean.Breakfast was excellent with plenty of choice and the staff were very polite.