Exterior detail

Reviews of Santana in Nature Bed & Breakfast

3 out of 5
Santana in Nature Bed & Breakfast
Estrada Regional 1, Sitio do Cortado, Santana, Madeira

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only other people which had to have a lout conversations at night going towards there own rooms Very annoying
Stayed 3 nights in Apr 2024

2/10 Terrible

Madison

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The check in process took some time. Apparently they didn’t have the key for the room and I had to wait for them to go retrieve it from a guest. Parking lot is very small so you have to park on the street. I don’t know if it was just the room we stayed in or what but the bathroom STUNK of septic/sewage. It made the room smell as well. Luckily i always travel with room spray so that helped a whole lot. We had to keep the bathroom door closed the entire time to help to keep the smell in one place. It was so bad, I slept (which I barely did because the mattress was so hard & I could feel the springs) in a face mask and had to wear one any time I went to the bathroom because it was making me nauseous. On top of that, there were power surges and the power would go off and come back on every 5 minutes. This may have been due to the rain but from other reviews, I see that it’s something that happens often. Maybe it’s time they get a permanent solution and get a generator. The only good things I can say about this property are the proximity to the airport and the price. But remember, you get what you pay for …
Stayed 1 night in Mar 2024

6/10 Okay

Courtney

Travelled with partner
Disliked: Staff & service, amenities
The building was clean enough and we were glad we had an ocean view however the property was very dated and basic. We did have concerns as the screen door to the balcony did not lock and we had to close the big metal doors but then it was stuck closed. Check in said 2 but we had to wait over an hour for our room and was given a bit of attitude about it. We were glad to have only stayed one night.
Stayed 1 night in Mar 2024

10/10 Excellent

David j

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Great place, rooms eith a sea view, strong wifi, plenty of parking, great location, balconies to see the views, breakfast good, staff friendly - all good!
Stayed 2 nights in Nov 2023

8/10 Good

Filip

Stayed 1 night in Jun 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool and hot tub. Nice touch.
Stayed 1 night in Apr 2023

8/10 Good

okanovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not ideal .
We had room #30- We reserved a double bed and got 2 twin beds- extremely uncomfortable. There was a dreadful smell in our room and the floor creaked so badly every time we made a move it disturbed the room below. Parking was tight and you could hear every noise from every room. When you turned on a tap the water system squealed - not just in our room. We used the hot tub once- it was usually occupied. We would stay elsewhere next year.
Stayed 3 nights in Feb 2023

6/10 Okay

CHRISTINE

Stayed 2 nights in Dec 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, amazing view. Nice amd quiet.

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautifull location. Breakfast could be better.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem! I loved chilling in the hot tub after dinner and a long day out hiking. The restaurant is also quite good (had dinner there one evening), really lovely helpful staff
Stayed 2 nights in Aug 2022

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a lovely position, away from crowda
Stayed 7 nights in Jun 2022

8/10 Good

Jered

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, out of the way, good views and an on site restaurant.close to a lot of the levada walks. But would recommend a car if you are planning on going all over the island. Staff were friendly except perhaps on the first day when checking in where the guy seemed a little less than helpful. Only small bit of feedback I would give is that the pictures in the advertisement are of the new building, there is the possibility of getting put in the older original building which is far more basic, to avoid this make sure you get the sea view rooms. Overall would recommend.
Stayed 7 nights in May 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot, great staff
Beautiful property
Stayed 1 night in Feb 2022

10/10 Excellent

Renee Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.
Stayed 2 nights in Dec 2021

10/10 Excellent

Karel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, pleasant stay in a nice location
Great, pleasant stay. The stuff is very helpful, fantastic location, wonderful view from the pool, good restaurant. The parking is sometimes more complicated for the people located in the upper section, we had to keep the car near the restaurant, 100 m from our room. All in all to recommend.
Stayed 2 nights in Nov 2021
Response from Super Guests on 29 Dec 2021
Many thanks for coming to our house Santana in Nature BB. You will always be welcome. All the best to you and your family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, great owners and great food!
Stayed 3 nights in Nov 2020
Response from All the Best on 29 Apr 2021
Thank you for coming to our Santana in Nature BB home. You are very friendly and kind. You will always be welcome to our home and the island of Madeira. All the best to you and your family. Luís Carvalho

8/10 Good

Lesan, Uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome but pool/ hot tub to cold for use in Febuary.
Stayed 6 nights in Feb 2020

8/10 Good

Kerrin Levke

Travelled with group
Liked: Cleanliness, staff & service, amenities
Die Räume sind nicht schallisoliert und es ist sehr hellhörig auf den Flur und aus umliegenden Zimmern heraus.
Stayed 7 nights in Mar 2024

10/10 Excellent

Maximilien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proches des randonnées
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt ophold over nytår
Vi var rigtig glade for at have booket os ind her for et par nætter over nytår. Meget stille og smukt område. Heldigvis er der er en god kok på stedet så vi havde intet problem i også at spise her. Vejret var smukt og på trods af rum med bjergudsigt kun var ledige, kunne man også se havet her fra, da det er synligt på begge sider af hotellet og ydermere fik vi solnedgangen. Der var fin plads til at gå i spa alene og også til nyde opholdsrummet. Medarbejderne var ekstrem venlige og parkering på vejen var ikke et problem. Kan klart anbefales!
Stayed 2 nights in Dec 2023

8/10 Good

werner

Travelled with family
Liked: Cleanliness, staff & service, amenities
einfaches Wandererhotel mit guter Verpflegung
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas, Meersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen. Besonders das dazugehörige Restaurant. Sehr gute Küche

8/10 Good

stephanie

Stayed 2 nights in Dec 2023

8/10 Good

Laura Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallo das personal war immer freundlich und zuvorkommend das Zimmer top sauber und gut ausgestattet. Wirlpool und Pool waren auch top. Die Parkplätze bzw die möglichkeiten waren für das obere gebäude nicht so gut. Nur 4 oder 5 vorhanden und sonst auf der Straße die sehr steil ist. Im restaurant war es immer sehr lecker aber sehr einfältig. Frühstücksbuffet war sehr klein und wenig auswahl und in der karte ja gab es Fisch mit Gemüse oder Fleisch mit Fritten . Da wäre was abwechslung ganz nett wenn man vor allem mehrere tage da ist . Sonst war alles zur vollsten Zufriedenheit.
Stayed 6 nights in Nov 2023

8/10 Good

Gari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina y jacuzzi
Stayed 2 nights in Nov 2023

8/10 Good

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Umgebung und ein traumhafter Blick auf das Meer. Der Check in und Check out waren ohne Probleme. Rund um war die Unterkunft recht sauber. Auf dem Dach ist ein schöner Whirlpool sowie ein Pool. Man darf aber kein Luxushotel erwarten.
Stayed 3 nights in Sep 2023

8/10 Good

Baptiste

Stayed 2 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Dominique

Recommandation
La piscine le jakuzi et un merveilleux paysage autour personnel très gentille resto a proximité bonne cuisine
Stayed 7 nights in Jun 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage auf den Klippen ist genial und die Sonnenuntergänge auch. Genügend Möglichkeiten sich auszuruhen oder zu schwimmen. Feines Frühstücksbuffet und abends feine Spezialitäten im Restaurant, dass alles bei einer freundlichen und kompetenten Bedienung.
Stayed 7 nights in Apr 2023

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madeira pur
Traumhafte Lage, Sonnenaufgang vom Zimmer aus zu genießen (wenn man die richtige Seite hat;-)), alles okay Restaurant mit sehr gutem Essen.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gerhard Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Ausblick auf's Meer. Toller Pool nach den Tagesausflügen.
Stayed 7 nights in Mar 2023

8/10 Good

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
correspondait à mon attente tant pour ses prestations, que pour sa localisation pour visiter la région et proximité des randonnées à faire dans le coin. Emplacement de parking réduit devant le bâtiment réservé aux logements.
Stayed 2 nights in Mar 2023

6/10 Okay

Thorsten, Berlin

Liked: Cleanliness
The location is amazing! Can not be beaten. Unfortunately we seemed to have been given the "last let" room (so stay away from room 40!) which is very small (almost only bed width) in comparison to its neighbouring rooms of the same category. The TV is miniature (24") and hangs high on the wall as there is simply no other space in the room and the "table" struggles to place a laptop on. Location is right by the entrance, so everyone of the other 10 rooms on the corridor must walk past it and the door is paperthin. We asked to be moved, but this was refused (other guests did check in after us)... not what was expected of a Premium Double Room with Seaview. At first the terrace doors didnt lock, but that was fixed. All was very clean! Dinner at the restaurant unfortunately wasnt a winner as the "traditional meat on spit" turned out to be the worst on the entire trip - sent half back. As compensation we were offered a "complimentary shot", however all others received this as part of service and bill... It was nice to have a game of pool billard and darts at night in the hotels play/communal area. Overall... so much potential and one could have done better!
Stayed 1 night in Mar 2023

8/10 Good

Henri

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt och tyst. Kallt på rummet och golvet. Fick be om en extra filt.
Stayed 1 night in Jan 2023

4/10 Poor

Manuela

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Kalte, feuchte Zimmer…
Die Zimmer waren kalt und feucht! Die Heizung lief nur auf handwarm! Im Badezimmer keine Heizung vorhanden! Üble Gerüche aus den Abflüssen… Katastrophales Frühstück! Zum Teil altes Brot, immer gleiche Wurst und Käse, keine Eierspeisen! Nie mehr wieder!!!
Stayed 14 nights in Dec 2022

8/10 Good

João Reis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne ruhige Unterkunft mit allen Möglichkeiten in der Nähe

6/10 Okay

Laurent

Travelled with partner
Liked: Cleanliness, staff & service
Gentillesse du personnel hotel a rafraîchir
Stayed 1 night in Oct 2022

10/10 Excellent

Caroline, Egolzwil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War eine schöne und sehr einfache Unterkunft.Aber sehr abgelegen Auto wird empfohlen. Mit Bus erreichbar aber fahren nicht regelmässig oder man wartet sehr lange. Busfahrt nach Funchal je nach zeit 1 bis 11/2h.
Stayed 5 nights in Sep 2022

10/10 Excellent

Jean-Luc

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing view! We stayed 2 nights at the hotel, and it was perfect for us. The parking for Pico Ruivo and the Nevada caldeira Verde is only a short drive away, and when you get back from adventure; a swim in the pool or a soak in the jacuzzi is just the right thing. The panoramic view from our room was the cherry on top!
Sunrise from our room
Sunrise from our room
Stayed 2 nights in Aug 2022
Response from Santana in Nature BB on 25 Sept 2022
All the best to you and your family. Santana in Nature BB

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

paulo Renato Conceicao oliveira

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Aug 2022

8/10 Good

Alvaro

Liked: Room comfort
Hotel con buena ubicación y piscina/jacuzzi moderno pero estado de la habitación mediocre, recepción sin gente y mal indicado. Precio superior a su valor
Stayed 1 night in Jul 2022