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Hotel Club Relais Des Alpes

Star Rating
4 out of 5

Information

Reviews

2.7 / 5
6 reviews

Amenities

  • Pool
  • Breakfast included
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    5 Laghi Express Gondola
    2 min walk
  • Popular Location
    Madonna di Campiglio Ski Area
    5 min walk
  • Popular Location
    Golf Club Campo Carlo Magno
    3 min drive
  • Airport
    Bolzano (BZO)
    104 min drive

Choose dates to view prices

Book online or call:

(+353) (01) 524 5005
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Standard Room, Valley View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details

About this area

Madonna di Campiglio

Located in Madonna di Campiglio, Hotel Club Relais Des Alpes is in a rural location. Skirama Dolomiti Adamello Brenta and Madonna di Campiglio Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sole Valley. Travelling with kids? Consider Pinzolo Ice Palace and Flying Park.

Visit our Madonna di Campiglio travel guide

What's nearby

  • Popular Location
    5 Laghi Express Gondola - 2 min walk
  • Popular Location
    Madonna di Campiglio Ski Area - 5 min walk
  • Popular Location
    Golf Club Campo Carlo Magno - 3 min drive
  • Popular Location
    Campo Carlo Magno - 14 min drive
  • Popular Location
    Folgarida Ski Area - 22 min drive

Getting around

  • Trento Station - 69 min drive
  • Bolzano (BZO) - 104 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering regional cuisine.

About this property

Hotel Club Relais Des Alpes

Skiing and snowboarding are not the only attractions at Hotel Club Relais Des Alpes, where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa. All 103 rooms provide balconies, wireless Internet access (surcharge) and LCD TVs. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.

Policies

Check-in

Check-in between 5 PM - midnight

Special check-in instructions

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 10 per week (rates may vary)
  • Fee for wireless Internet in public areas: EUR 10 per week (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per week)

Parking and public transport

  • Self parking (surcharge)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 hot tubs
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds available
  • Indoor pool
  • Laundry facilities
  • Playground

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Russian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Fireplace in reception

Room amenities

Bedroom

  • Cots/infant beds available

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Nearby things to do

Activities

  • Bike hire
  • Downhill skiing
  • Golf
  • Ski area
  • Ski lifts
  • Skiing lessons
  • Snowboarding

Where to eat

  • On-site dining venue – Restaurant offering regional cuisine.
2.7

Guest rating

5 - Excellent
1
4 - Good
0
3 - Okay
2
2 - Mediocre
2
1 - Poor
1
3.2
Cleanliness
2.5
Service and Staff
2.7
Property condition

2/5

below average

We chose the hotel for its Austrian Background, history and perfect location. Even though the lobby is quite nice, the overall experience leaves much to desire. The service in general is mediocre and conformist, the front-desk girls tend to have an attitude (one hang up to me when I called for a room service tea, and another did not want to take my baggage in storage on the last hours of the last day).The front-desk night shifts have no idea of what goes on in the hotel: from the general rules to where to locate a stop or shop in town. THERE IS NO FREE WIFI, one has to pay 6 Euros per device per day. There's also no room service. The hotel is good if you want to party, because PianoBar54 is just below, but for the same reason, the music and the people tend to be noisy at night. Walls are VERY thin, so I kept hearing my next room neighbors TV. The Spa and the restaurant service was the opposite of that of the front-desk. They were kind, friendly and very helpful and the food was good for breakfast and dinner. The Spa massages were great and affordable. Nevertheless, the SAUNA IS NOT FREE (costs 8 Euro PER HOUR) and its super small, there's also no relaxation area, and the pool side is horribly noisy and full of children 24/7. The ski rental was OK, but they don't speak English. In general I would not recommend to stay there and I would not stay there again. It's a good place to visit and eat in, but not to stay. Not even for the perfect location.

Stayed 4 nights in Mar 2019

2/5

Not a 4 star hotel. Location is best thing....

Not a 4 star hotel. Location is best thing as it is right in the centre of MdC. Building is very tired; staff are pretty unfriendly (didn't help that we don't speak Italian however). Plus Eur40 per person for a sauna/Turkish bath is a bit of a joke.

3/5

Stayed 5 nights in Dec 2018

3/5

Meddio-buono

L'albergo e centrale, posizione ottima, ristorazione buona, camere spaziose,l'arredamento un po antico.

1/5

Quattro stelle cadute da un pezzo

Albergo che ricordavo in gioventù essere il non plus ultra di Campiglio e' oggi una specie di casermone gestito stile villaggio dal gruppo Vacanze. Questo si traduce immediatamente in un servizio pessimo svolto da personale professionalmente inadeguato, camere male arredate, buie, sporche, con letti scomodi e prive di qualsiasi confort. Malgrado la presenza di un minibar rifornito evidentemente da una ditta del Biafra, non c'era neanche un bicchiere. Fattane richiesta alla reception, dopo il secondo sollecito ci viene portata una pila di bicchieri di plastica, consegnata direttamente in mano. In tutta la stanza solo due prese per le ricariche (di cui una quella del phon in bagno). Wi-Fi a pagamento, temperatura torrida e soffocante non regolabile, bagno cieco senza aeratore e sciacquone che trasborda dalla tazza quando si tira l’ acqua sono le altre amenità in stanza. Il garage costa ben 25 € al giorno e non e' nemmeno collegato direttamente all albergo, ne' dispone di un ascensore per salire al piano strada. Unica cosa che si salva e' la colazione, buona e varia malgrado i dilettanti allo sbaraglio che fungono da camerieri. Altra cosa positiva e' la posizione estremamente centrale. Sicuramente non tornerò.

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