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H10 Puerta de Alcalá 4* Sup

4.0 star property
Hotel with a seasonal outdoor pool, 8-minute walk to Paseo de la Castellana

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Seasonal outdoor pool
Lobby lounge
Down duvets, minibar, in-room safe, individually furnished
Front of property
H10 Puerta de Alcalá offers a tranquil escape in Madrid with a seasonal pool and a striking plant wall. Enjoy free WiFi, relax on the sun-filled terrace, and savor international dishes at Alcala Restaurant. Guests praise the attentive staff for their warm hospitality.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is €138
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room

Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)

Highlights

Terrace
Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down duvets, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Essential Double

Down duvets, minibar, in-room safe, individually furnished

Essential Double

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds
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About the area

Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • Movistar Arena - 11 min walk - 1.0 km
  • Prado Museum - 18 min walk - 1.5 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.1 km

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪H10 Hotel Puerta De Alcalá Breakfast Room - ‬3 min walk
  • ‪rooftop bar - ‬2 min walk
  • ‪Casa Maravillas - ‬3 min walk
  • ‪Corazón De Maíz - ‬2 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Upscale hotel near Movistar Arena
El Retiro Park and Prado Museum are located near H10 Puerta de Alcalá 4* Sup, which provides a poolside bar, a free daily manager's reception and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station and a living plant wall
  • A computer station, free newspapers and a porter/bellboy
  • Multilingual staff, concierge services and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 138 individually furnished rooms feature thoughtful touches such as pillow menus and bathrobes, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá 4* Sup have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 15 until May 16.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on 23 Nov 2025 start from €138.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Puerta de Alcalá 4* Sup pet-friendly?

No, pets are not allowed at this property.

How much is parking at H10 Puerta de Alcalá 4* Sup?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá 4* Sup?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá 4* Sup?

Checkout is at noon.

Where is H10 Puerta de Alcalá 4* Sup located?

Located in Salamanca, this hotel is within a 10-minute walk of Calle de Alcalá, Paseo de la Castellana and Puerta de Alcalá. Gran Via and El Retiro Park are also within 1 mile (2 km). Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

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H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 13 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Madrid, the hotel location was great and superb.
Stayed 5 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and a great rooftop.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop is a nice addition to the stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Sukbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!
Stayed 3 nights in Aug 2025

6/10 Okay

Hector

Good place to stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area of Madrid
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well worth the 5*. My daughter and I are extremely happy of the location, since we walked everywhere including downtown!! Shopping area is A1, and we ate at some amazing restaurants as we didn't want to venture off too far away after having walked pretty much all day. Thanks again for everything!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location for shopping, dining and quick access to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good access to restaurant and bars

Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Apr 2025

8/10 Good

Igor

Liked: Cleanliness, property conditions & facilities
propert was very accessible
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jorge attended us great, he was very welcoming and everything about our stay was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love H10
Stayed 2 nights in Jun 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful confortable rooms. Second time here and will definitely come back.
Stayed 3 nights in Jul 2024

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, what i didn't like at all was that the air conditioning was programmed to be at 19 and you couldn't control it to put it colder. I wanted the room to be cooler, and there was no way. and it would turn off automatically and the room was very hot.
Stayed 5 nights in Sep 2025

8/10 Good

Amelia

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, the rooms was very clean smells very good, you can walked everywhere because is very centric, the rooftop is amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with nice shower. Staff was friendly and helpful. Location was good, lots of food and access to the park right from the hotel was nice. Really all we needed for a stay in Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.
Stayed 3 nights in Jul 2024