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Hard Rock Hotel Madrid

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Stylish escape in the city's heart

Vibrant and modern, this hotel offers a stylish retreat amidst bustling city attractions and renowned museums. Unwind with live music, a rooftop bar, and a refreshing pool, all designed to elevate your stay.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €220
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 17 May:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 17 May to 30 September
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 1 until May 17.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 21 Jun 2026 start from €220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Checkout is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 1 mile (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2013 out of 2691 reviews
Rating 8 - Good. 466 out of 2691 reviews
Rating 6 - Okay. 130 out of 2691 reviews
Rating 4 - Poor. 52 out of 2691 reviews
Rating 2 - Terrible. 30 out of 2691 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were unique and rooftop bar was very cool
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful and professional!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, nice staff and great buffet for breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for art galleries. Excellent staff.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel and rooms .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victoria I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Near the train. Across the Street from Reina Sofia (Art Museum)
Stayed 11 nights in Apr 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location. friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, property conditions & facilities
Great value, nice clean rooms, breakfast is great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden was closed for guests, gym could be better. Particular mention about the Staff, they all were excellent, very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Japhet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated in the middle of the best spots in Madrid. Will most definitely stay again, the best staff, great good and excellent location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly! The room was spacious and the shower was great. The location is excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience near Atocha. Centrally located and with a staff ready to help. The hotel is beautiful and clean. The attention to detail and all the nice perks with your stay really rocked!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , the front desk people provided excellent services in English and Spanish
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very modern and staff really nice. Very centrally located and close to the metro and train stations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest experience staff are incredible. They really went the extra mile to make our trip special we really appreciate it!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff great and beds very comfy
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room, great gym, great location near the train station and the metro. Comfy King bed much appreciated
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The service was exceptional. Location was great for getting around easily right next to the main train station easy connection to downtown and very walkable.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Reaĺly clean. Friendly staff. Great hotel
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kealan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Super location, great rooms, spotless tidy, live music while we there. Faultless (except pity the pool wasn't open). Any such an amazing gesture with a slice of cake and a lovely note ahead of my birthday 🎂. Thanks a mil for that. Highly recommended. As for Madrid. What a amazing city
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Adnan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, storage area was very good, location was amazing and staff were really helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good area. Close to museums and transportation and easy to get to other city sites using Ubers or Taxis within 10-15 minutes. The restaurant nearby were within walking distance.
Stayed 7 nights in Feb 2026