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CoolRooms Palacio de Atocha

4.0 star property
Victorian hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for CoolRooms Palacio de Atocha

Signature Suite | Living area
Creator video
Outdoor pool, pool loungers
Staircase
Property entrance
CoolRooms Palacio de Atocha, in the heart of Madrid, offers a stylish urban retreat. Guests unwind at the poolside bar, explore the garden, and use free WiFi. Attentive staff enhance the experience at this conveniently located hotel, blending comfort and accessibility.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
The current price is €350
includes taxes & fees
9 Sept - 10 Sept

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Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Located in Madrid Centro, a neighbourhood in Madrid, CoolRooms Palacio de Atocha is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
Visit our Madrid travel guideOpens in a new window
Map
Calle de Atocha 34, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Gosto Café - ‬2 min walk
  • ‪Brunchit - Las Letras - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Upscale hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services and a 24-hour front desk
  • Tour/ticket information, a lift and smoke-free property
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guest rooms at CoolRooms Palacio de Atocha include comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 8 Sept 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 9 Sept 2025 start from €350.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking at CoolRooms Palacio de Atocha?

Self-parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Checkout is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol and Plaza Mayor. Prado Museum and Gran Via are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

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CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 811 out of 894 reviews
Rating 8 - Good. 68 out of 894 reviews
Rating 6 - Okay. 6 out of 894 reviews
Rating 4 - Poor. 4 out of 894 reviews
Rating 2 - Terrible. 5 out of 894 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with large room and huge bath room. Super comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property absolutely beautiful. The staff was amazing, location was perfect and they did amazing job converting the property to a hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A firm favourite when staying in Madrid. Great room size and decor. Great staff.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff is great could improve the bar service
Stayed 1 night in Jun 2025

10/10 Excellent

Amirdara

Liked: Cleanliness, amenities
Beautiful property in a central, but not overly busy, location. Staff were all great and very attentive, and the rooms are lovely. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what an amazing hotel staff were excellent
Stayed 3 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was brilliant beautifully presented and we very much enjoyed how close it was of the amenities and landmarks
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel with big rooms and great staff. Highly recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was so nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and very spacious room. Very stylish decor. Staff was very friendly and welcoming. Location is the best, very central.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Very good breakfast. Exceptional staff!!! Some of the nicest people we've ever dealt with traveling.
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities
This was a great location close to the train station and all the great museums and an excellently maintained property with fantastically spacious rooms and great service. Courtyard, pool, and restaurant were inviting for a moment of relaxation. Highly recommend.
Stayed 6 nights in May 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel - incredible staff and the location was second to none.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sharon

Tried canceling my reservation prior to
Stayed 3 nights in Jul 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable stay. Perfect location for a long weekend stay to explore. Staff were incredible, will come back!
Stayed 3 nights in Feb 2025

10/10 Excellent

David Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A secret palace.

Simply one of the best, if not the best hotels I've ever stayed in the world. Best kept secret!
Stayed 10 nights in Mar 2025

10/10 Excellent

Hanan

Liked: Staff & service, property conditions & facilities
Wonderful experience. Very clean. Beautiful hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremie M

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, but central location, friendly staff.

Loved our stay, very friendly staff with great restaurant recommendations and hotel was a good location for us to walk to everything we wanted to see. Highly recommend and would definitely return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two bedroom superior suite for family was quite large as were the bathrooms. Beautiful ornate finishings. Staff were very nice and helpful. One of the best hotel stays we’ve ever had.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here you will not be sad

It was beautiful. So happy we chose to stay here. The restaurant in the hotel was perfect and the service was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just perfect! The room was huge and like brand new with luxurious amenities, the staff was super nice and accommodating, location of the hotel is excellent right in the center and near everything you might need. Our stay there really exceeded all our expectations.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2025