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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Unwind with world-class spa treatments at this elegant hotel near Gran Via, where the restaurant offers authentic local cuisine.

Choose dates to view prices

Hospes Puerta de Alcalá, a Design Hotels member, offers a refined retreat near Madrid's cultural heart. Enjoy rooftop terrace views, explore El Retiro Park and Prado Museum, indulge in spa services, Spanish cuisine al fresco, and high-speed WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €293
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Dreamer

Dreamer

Dreamer

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe

Premium bedding, down duvets, minibar, in-room safe

Deluxe

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Alcala

Deluxe Alcala

Deluxe Alcala

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Triple

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Premium bedding, down duvets, minibar, in-room safe

Suite Grand

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
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About the area

Located in Salamanca neighbourhood, Hospes Puerta de Alcalá, a Member of Design Hotels is connected to a shopping centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Madrid travel guideOpens in a new window
Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 km
  • Calle de Alcalá - 1 min walk - 0.0 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Thyssen-Bornemisza National Museum - 8 min walk - 0.7 km
  • Gran Via - 9 min walk - 0.8 km

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Aarde - ‬2 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Berria Wine Bar - ‬1 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury boutique hotel near Gran Via
Located close to Prado Museum and El Retiro Park, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe and a library. Treat yourself to a massage, a facial or a manicure/pedicure at Bodyna, the on-site spa. The on-site Spanish cuisine restaurant, Malvar, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • Babysitting (surcharge), massage treatment rooms and farming classes
  • A 24-hour front desk, a lift and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hospes Puerta de Alcalá, a Member of Design Hotels feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries and bidets
  • 45-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Similar properties

Property amenity
Hotel Palacio Del Retiro, Autograph Collection
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.2 out of 10, Wonderful, 181 reviews
The price is €290
includes taxes & fees
1 Feb - 2 Feb
Hotel Palacio Del Retiro, Autograph Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 46 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malvar

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift (36 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 46 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 40 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on 8 Feb 2026 start from €293.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Valet parking is available for EUR 46 per day.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Checkout is at noon.

Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 130 per vehicle applies.

Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

Located in Salamanca, this luxury hotel is within a 10-minute walk of Puerta de Alcalá and Gran Via. Prado Museum and Puerta del Sol are also within 1 mile (2 km). Retiro Station is only a 3-minute walk and Banco de Espana Station is 7 minutes.

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Reviews

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 568 out of 821 reviews
Rating 8 - Good. 161 out of 821 reviews
Rating 6 - Okay. 55 out of 821 reviews
Rating 4 - Poor. 27 out of 821 reviews
Rating 2 - Terrible. 10 out of 821 reviews

Reviews

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Quiet, safe location
Stayed 3 nights in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location. Central to many attractions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and great breakfast. It was super well located
Stayed 1 night in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

AMBAR

Perfect location and beautiful property.Very nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
Stayed 2 nights in Apr 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Perfectly located to explore the city walking. It is a 2km walk to the Palace. So everythingbis located between the hitel and the palace. Short walk to the Salamanca area. Hotel: Very nice. Lots of restaurants near by. Nice breakfast for a reasonable price. Room: Very nice with plenty space, comfortable bed, large ahower. Staff: Very nice and helpful. They allowed early check in. I would certainly stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Genevieve

Great property and location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Crane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Stayed 4 nights in Aug 2024

10/10 Excellent

joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023

10/10 Excellent

Sian Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is everything you need in a hotel.

This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Balmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Stayed 3 nights in Oct 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, recently renovated, friendly and helpful hotel. Would suit party people. Only problem was loud noise from club until 2:00am. Otherwise perfect: comfortable bed, helpful concierge, warm welcome.
Stayed 1 night in May 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Fantastic location. Just needs a bit of remodeling.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest hotel room that I stayed in during my time in Spain - considering the price. The staff was friendly and helpful. There is a nice variety of shops and restaurants within a 5min walk.
Stayed 1 night in Aug 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays!
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant and Great Staff

We were only in Madrid for one night after traveling around Spain. This is a beautiful hotel and great service. The front desk people were so accommodating and made great recommendations for us and even reservations. We were so pleased with everything! Beautiful, elegant, quiet and comfortable room. We would stay again.
Stayed 1 night in May 2024