4/10 Poor
Fang
Travelled with family
15 Apr 2024
Disliked: Cleanliness, staff & service, amenities
We stayed two nights and was assigned to 1st floor room by a terrible lady at front desk who lied to us when I asked if there is a higher floor room available since I preferred higher floor room. she said no. we could not sleep during the Friday night since the street cafe and restaurants were so noisy and laud and all kinds of music and signing. I rushed to front desk to ask for help at 1:30am, luckily this time the gentlemet at front desk helped me and found a 3rd floor room and we moved right there at 1:30am!!! We could still hear the noise but much better than the 1st floor room.
The place is generally in city center and very loud noises and no noise control at all during the night, the noise could last until 6am in the morning. My take away is if you want to stay at this hotel, get a room not facing the street. But I will NOT stay there anymore
Fang
Stayed 2 nights in Apr 2024