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Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Choose dates to view prices

Photo gallery for Petit Palace Arenal

Front of property
View from property
Quadruple Room
Lobby lounge
View from property
Petit Palace Arenal sits in Madrid's heart, offering a convenient retreat with practical amenities. Guests connect to WiFi, use on-site dry cleaning services and car rentals, store luggage safely, and receive assistance from multilingual staff who consistently impress visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
The current price is €186
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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includes taxes & fees
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About the area

Map
Calle del Arenal, 16, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • San Miguel Market - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Petit Palace Arenal

Hotel near Puerta del Sol
Located close to Joy Madrid and Plaza de las Descalzas, Petit Palace Arenal provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bike hire and a lift
  • Multilingual staff, smoke-free property and tour/ticket information
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 68 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with digital channels
  • Heating, daily housekeeping and desks

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,003 reviews
The price is €213
includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is not required for transport to and from this property

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is Petit Palace Arenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Arenal?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Petit Palace Arenal on 28 Sept 2025 start from €186.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Petit Palace Arenal?

Checkout is at noon.

Where is Petit Palace Arenal located?

Located in Madrid Centro, this hotel is steps away from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within 5 minutes. Sol Station and Opera Station are within a 5-minute walk.

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Reviews

Petit Palace Arenal Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yenis

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Ka Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel We are enjoying the day
Stayed 3 nights in Apr 2025

6/10 Okay

Annelle

Liked: Cleanliness, staff & service, amenities
Its a very conveniently located hotel, that is the best part. Breakfast is good. The room for three was spacious. The only thing is, I wish the AC was colder in the guest room especially when is 100 fahrenheit outside. The staff was super friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect area.
Stayed 1 night in Jun 2024

8/10 Good

Marge

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place to take a vacation

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the elevator. Only 1 , small an slow. The rest perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

fam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Madrid and live the city center at best!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Clean hotel with good facilities. The mattress needs changing, but otherwise great stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, helpful staff, good food and places to eat, shop, and site see within walking distance. I would definitely stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

MARISELA

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

6/10 Okay

Annette

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great attention by the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little place. very convenient location.
Stayed 3 nights in Nov 2023

6/10 Okay

Saray Saret

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANALIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located , clean and a good service
Stayed 9 nights in Nov 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant location, staff and breakfast! Ecco and sustainability concious!
Stayed 3 nights in May 2024