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Petit Palace Triball

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Choose dates to view prices

Photo gallery for Petit Palace Triball

Interior
Bicycling
Double Room, Terrace
Sports facility
In-room safe, desk, blackout curtains, soundproofing
Petit Palace Triball in central Madrid offers practical amenities like dry cleaning, car rentals, and a business center. Guests enjoy in-room WiFi, complimentary bikes, and an airport shuttle. The helpful staff assists with tours and provides express check-out service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is €149
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About the area

Map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Lope de Vega Theatre - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.8 km
  • Puerta de Alcalá - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Boyberry Madrid - ‬1 min walk
  • ‪La Panera Rosa - ‬2 min walk
  • ‪Rangoli - ‬2 min walk

About this property

Petit Palace Triball

Hotel near Gran Via
Located close to Puerta del Sol and Lope de Vega Theatre, Petit Palace Triball provides dry cleaning/laundry services, car hire on-site and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, a front desk safe and tour/ticket information
  • Meeting rooms, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 20-inch flat-screen TVs with digital channels
  • Free infant beds, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Frequently asked questions

Is Petit Palace Triball pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Triball?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Petit Palace Triball on 3 Dec 2025 start from €149.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Petit Palace Triball?

This hotel doesn't offer parking.

What time is check-in at Petit Palace Triball?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Petit Palace Triball?

Checkout is at noon.

Does Petit Palace Triball provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 33 per vehicle applies.

Where is Petit Palace Triball located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol and Lope de Vega Theatre. Círculo de Bellas Artes and Plaza de Oriente are also within 15 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

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Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent fresh breakfast. Greeted by breakfast attendant. Very nice. Room was cold and comfortable. Enjoyed our stay!
Stayed 2 nights in Oct 2025

8/10 Good

tom van den

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, friendly host, airconditioning, clean and all pretty new
Stayed 3 nights in Jun 2025

10/10 Excellent

Seth

Perfect location
Stayed 3 nights in May 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2025

6/10 Okay

Kelsey

Disliked: Property conditions & facilities
Can hear everything, paper thin walls.
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, standard room. Nice touch having free toiletries and 2 bottles of water on arrival. Beds were comfortable and quiet considering the location- this was brilliant. A few metres from Gran via and next to a massive primark. Some staff were friendly and approachable and some not so much but I do recommend staying here if you’re a family looking for a central location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to all major attractions and shopping. The staff were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

NINFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so many choices for breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were compact but clean and pleasant. Staff was present and helpful and the location was excellent. Near enough to everything but a quiet nights sleep which isn’t common in the area. AC worked great in the summer heat. We had a room with bunk beds and they were a perfect option for a family of four with two teens trying to save by not getting a second room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa Franca

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Sep 2025

10/10 Excellent

Subodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Enjoyed our stay.
Stayed 3 nights in Mar 2024

6/10 Okay

Yvette

Liked: Staff & service
The bathroom had a bad odor all days. Some mold on the tiles
Stayed 6 nights in Aug 2025

10/10 Excellent

maria elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the guys in front desk, breakfast and room, are very very kind
Stayed 4 nights in Oct 2024

8/10 Good

Pellumb

Liked: Cleanliness, staff & service, amenities
The primary attribute to this place is the location. It is in the city center and close to public transportation. There are a lot of shops nearby. You can hop on the metro and easily get to the Santiago Bernabeu; if you need help the metro staff are friendly and helpful (except for that one unhelpful metro guy who was no help at all when I asked for directions and simply said “la diez” like what does that mean without contextual explanation?). The hotel room was clean and it did include an amenity kit: two free water bottles, shower gel and shampoo, hair dryer, toothpaste and toothbrush, some tissue. The room size however was small. There was a tv but you could tell it was old and it wasn’t working correctly; but remember, you are paying for the location and you aren’t there to watch tv, so not a big loss. Overall, for the convenience of the location and the cleanliness, it was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noise and some mold in the bathroom, other than that perfect place to stay if you want to be in the center of everything, I do not recommend it for those with cars, walking every where is the best feature. I will go again no doubt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very convenient!
Stayed 7 nights in Aug 2024

8/10 Good

Saket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property at a very convenient location. The staff was very helpful with questions and queries.
Stayed 2 nights in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am absolutely coming back !!!
Stayed 2 nights in Jul 2024

6/10 Okay

HUI B

Liked: Amenities
No kettle no room coffee,you need to go down to lobby
Stayed 3 nights in May 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience, people at the front desk, in the breakfast area, all were so nice. Thanks for everything.
Stayed 3 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our experience at Petit Palace Triball in Madrid. Can’t beat the location and the staff and accommodation was perfect! Very easy checkin and the room has everything we needed. The room was very clean with some cute added touches. The hotel staff went out of their way to accommodate us! Thanks for a great stay!
Stayed 1 night in Oct 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Experience.

Loved this place, great service, great location, and very functional room layout. Only complaint was a weird smell from the plumbing that would linger sometimes after showering. Could have been just an issue with our room but other than that, would recommend staying here.
Stayed 3 nights in Jun 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in May 2022

4/10 Poor

BABY LIZELLE

Disliked: Staff & service, property conditions & facilities
Our room was not cleaned on our second day. No one explained that we had to put out a sign for this to be cleaned when we found out they said that it was no longer possible. The area is not what we expected it’s very very busy. Will not stay here again nor recommend staying here. Breakfast was pretty good though.
Stayed 3 nights in Mar 2025