Is Smartr Madrid Chueca pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Smartr Madrid Chueca ?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Smartr Madrid Chueca on 8 Dec 2025 start from €119.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smartr Madrid Chueca ?

This property doesn't offer parking.

What time is check-in at Smartr Madrid Chueca ?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

Does Smartr Madrid Chueca provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Smartr Madrid Chueca located?

Located in Madrid Centro, this apartment building is within a 5-minute walk of San Anton Market and Plaza de Chueca. Plaza de Cibeles and Thyssen-Bornemisza National Museum are also within 15 minutes. Chueca Station and Gran Via Station are within a 5-minute walk.

Smartr Madrid Chueca Reviews, Deals & Photos 2025

8/10 Good

Alonso

19 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great place, have already stayed here twice, and would gladly do it again. They have a nice snack area, comfortable beds and GREAT location.

Stayed 3 nights in Jul 2025

10/10 Excellent

VALENTIN

1 Jul 2025

Liked: Cleanliness, property conditions & facilities, communication

We appreciated the quick check in even before 3pm, since we were already in the area before the time. Prompt communication.

Stayed 1 night in Jun 2025

10/10 Excellent

Osiris

3 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

We had a great time, the property was exactly as described, clean and excellent customer service.

Stayed 15 nights in Dec 2024

10/10 Excellent

KILVIAN

3 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was a very convenient room to stay with family and friends.

Stayed 1 night in May 2024

10/10 Excellent

Tony

11 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very clean and great location

Stayed 11 nights in Dec 2023

6/10 Okay

JM

10 Nov 2024

Liked: Cleanliness, communication

It was adequate and v central

Stayed 4 nights in Oct 2024

10/10 Excellent

Bernal

14 Jun 2024

Liked: Cleanliness, room comfort, communication

Good spot!

Very well located, everything in the apartment worked good!

Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

15 Nov 2024

Liked: Cleanliness, room comfort, communication

We had a great stay at the apartments. It was great to have access to laundry, a kitchenette, a dishwasher, etc. in the middle of a long trip. The welcome bag provided was a nice touch, containing everything we might need including a sponge and a dishwasher and laundry pod. Great area with lots to do/see in a short distance. The property provided quick response when we had a question.

Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

1 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Bad cigarettes odor, they cleaned after I notified. So they took care of the issue fast.

Stayed 1 night in Dec 2024

4/10 Poor

Sharon

7 Feb 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The location is fantastic. Other than that, the apartment didn’t look the same as in the photos. Everything in it was the most basic thing ever leaving a cheap filling to it all. It was clean. There were unpleasant noises of running water from the water hitter, so we had to turn it off. And once in a while a noise that sounded like someone is coming into the apartment. We only stayed there for one night. I guess it’s worth the money. Over all OK nothing more. We stayed at Apt 5A.

Stayed 1 night in Feb 2025

2/10 Terrible

Eduardo

15 Dec 2024

Disliked: Cleanliness, property conditions & facilities, communication

Customer service was bad Sofa bed was broken and they don’t return the calls 2 people from my party had to move the mattress and sleep in the floor Property needs a complete maintenance before rent it again We will never come back

Stayed 4 nights in Dec 2024

4/10 Poor

Anna

18 Oct 2023

Disliked: Communication

The worst was check in. We spent an hour and a half after check in time standing in front of locked door to get thr instructions on how to get in. Btw, there were two more couples having the same problem. Finally we've got email. We stayed fo 9 nights. There for we should've get one cleaning service in the middle. However we found it out accidently 2 days before depature. A couple of small things. Renting apartment with kitchen, one would expect cutting board, kitchen towels, something to hold hot pots.

Stayed 9 nights in Oct 2023

10/10 Excellent

Stephanie

20 Jun 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I am so happy I stayed here during my stay in Madrid! Before my arrival, they texted me (via WhatsApp — recommend this if you're switching SIM cards or on an alternative communication plan while traveling) simple and comprehensive instructions for how to get into the building, my unit, and other need-to-knows. This is an excellent place to stay if you don't wanna stay at a hostel. I love how close this hotel is to an LGBTQA -friendly area with shops & a Mercado. There are sturdy hardwood steps and a cute retro-style-with-the-door elevator to help you get up and down the building. Housekeeping floats about the premises and keeps things very tidy. The front door is well-secured and the street is well-lit at night. The combination washer/dryer came in clutch as I was at a music festival and going on other city adventures; this is crucial if you're on a multi-city journey across Spain or the rest of the peninsula or continent. I got a Tide pod with the mini housekeeping kit provided. Within walking distance are a pharmacy and corner store where I was able to get additional essentials for my trip. The kitchen also comes with pots and pans, a coffeemaker without filters (I bought instant coffee), glasses and mugs, cutlery, and other basics. The bed was super cozy and the balcony was wonderful for morning brews and warm-ups under the sun. The Chueca metro station is a very easy walk from the hotel and easily gets you anywhere in the city. Would def stay here again :)

Stayed 6 nights in Jun 2023

2/10 Terrible

Loshan

30 Aug 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Like having a broken AC in Madrid’s 37C summer? Love being gaslighted by their support staff that the AC has been fixed, when both ‘technicians’ they’ve sent over aren’t HVAC staff and only cleaned the air filter and played around with the remote? Then this is the perfect hotel for you. This apartment has no front desk, and getting into contact with any staff can be a hassle. Once you are in contact, their staff is absolutely useless. Anything goes wrong? Then you’ll have to make do. - They only gave 2 rolls of toilet tissue to a family of 6 people staying 6 nights. - The dishwashing liquid literally comes in ration side packs of 20ml. - Don’t even bother cooking in the apartment, cause they might have a kitchen, but have a lot of missing pans, and equipment. And the living room will be boiling, with the lack of AC. - toilet extractor fan doesn’t work. A short story. A t-shirt and a dress fell off of the clothes drying hanger. The cleaning person told us it’s not her job. We contacted the ‘front desk’ through WhatsApp, was told the cleaning staff would bring the clothes the next morning. The next morning, no update. We contact over WhatsApp, and after some confusion they realise the apartment below is owned by someone else. Be very careful drying clothes, since they don’t offer any clips to pin clothes on to. Been in 7 different hotels all over Iberia, over a month now. Been to so many different hotels… this is absolutely the worst hotel I’ve been to!

Stayed 6 nights in Aug 2024

10/10 Excellent

Genesis

12 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

We loved our stay at Smartr Madrid Chueca. The location was easy to find and central/walkable to everything we wanted to see. The area is very lively in the afternoon and quiet, but not unsafe late at night. The staff was kind and quick to respond to any questions via WhatsApp. The place was clean and comfortable. We would book it again happily!

Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

11 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The manager was a phone call away. My flight in got cancelled and he made the arrangements to keep my room for the remainder of the visit. Will come back!!

Stayed 2 nights in Sep 2025

4/10 Poor

john

13 Sept 2025

Liked: Cleanliness

Disliked: Communication

This property is very conveniently close to Puerta del Sol. There is no outside noise at night. It is clean. The problem appears to be poor management. The phone number is provided but it is never answered. They should make it clear that all communication will be by WhatsApp. They should make it clear that an entry code will be provided on the day of checkin. Handle of washer broken, no plug for kitchen sink, walls very thin so any noise from adjacent apartments is noticeable.

Stayed 4 nights in Sep 2025

6/10 Okay

Fabian

13 Sept 2025

Liked: Cleanliness

Die Unterkunft ist gut gelegen, sodass man fußläufig in wenigen Minuten die Gran Vía und das Zentrum erreicht. Sie ist recht geräumig und weitestgehend sauber, jedoch riecht es in der Wohnung nach Rauch und die Einrichtung ist nicht gerade modern. Das Bett und die Kissen waren nicht wirklich komfortabel. Die Kommunikation mit den Vermietern im Vorfeld sollte kundenfreundlicher gestaltet werden, sodass man zum Zeitpunkt des Self-CheckIns auch tatsächlich die richtige Hausnummer und den Eintrittspin kennt. Alles in allem höchstens ein mittelmäßiger Aufenthalt, den ich nur low-budget Touristen für kurzfristige Besuche anraten würde.

Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

28 Aug 2025

Liked: Cleanliness, property conditions & facilities

Buen servicio

Stayed 3 nights in Aug 2025

4/10 Poor

Tsvetelina

26 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The unit we stayed in was absolutely horrible, the couch ( where actually some of us were supposed to sleep on) looked like 1000 people threw up on, wiped their feet and it was never cleaned. Only the kitchen cabinets looked somewhat like the pictures, nothing else - really wish there is an option to attach a picture. As a reference, we stayed in unit 5c. It is referenced as the apartment having AC, but the temperature can’t really be changed. Also, it’s only partially cooled. If I was not traveling with kids and had the strength to argue right there and then- I would not have stayed. If there is a scale for hospitality services offered- this one should rank negatively, like minus 5 out of 10. My advice- stay away!!! As of the area- close to the city center, but like with most large cities- be careful! Lots of pickpocketers, drunks, etc. No smoking property??? Really? We were smelling smoke every time in the unit.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessika

18 Aug 2025

Liked: Cleanliness, property conditions & facilities, communication

Die Wänden schienen dünn zu sein da man die Nachbarn gehört hat, aber sonst alles einwandfrei. Restaurant zum Frühstück war ausgezeichnet

Stayed 1 night in Aug 2025

2/10 Terrible

Saly

3 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities

It was smaller then pictures posted and it was dirty, the couch had a stain on it and it smelled bad, the air conditioner was making noise we did not end up staying there we checked out and we didn’t even get a refund

Stayed 2 nights in Jul 2025

6/10 Okay

Lars

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Super Location in Chueca. Communication prior to check-in a bit hesitant, afterwards okay. Only one set or towels for two people available and no additional set of was provided. Interior not super fancy, quite noise outside and inside but you know this when booking a room in the center

Stayed 1 night in Jul 2025

6/10 Okay

EVA GUILLERMINA

1 Jul 2025

Liked: Communication

EXCELENTE UBICACIÓN

Viejo y con poca luz pero ubicación inigualable

Stayed 4 nights in Jun 2025

8/10 Good

Gaurang

21 Jun 2025

Liked: Cleanliness, property conditions & facilities

Nice location and home. very central location. walkable to many places. Safe location. Home was clean. One room AC was not working. We asked for 2 to 2:15 pm home check in (instead of 3 pm). We travelled from USA to Madrid, Spain. Host was not required but it would be nice if given home 45 mins early.

Stayed 1 night in Jun 2025

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Smartr Madrid Chueca Reviews

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