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Aminess Laurel Khalani Hotel

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.0

Wonderful

Enchanting sunsets by the beach

Stunning sunset views from the rooftop bar and restaurant create an enchanting atmosphere. Delight in the excellent buffet, kids' play centre, and a fantastic beach just steps away.

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Spa
The current price is €144
includes taxes & fees
12 Nov - 13 Nov

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Room with balcony and partial sea view

Deluxe Room with balcony and partial sea view

Deluxe Room with balcony and partial sea view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Classic suite

Classic suite

Classic suite

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Khalani Grand Sea View Veranda suite

1 bedroom, hypo-allergenic bedding, minibar, desk

Khalani Grand Sea View Veranda suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 73 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury room with sea view balcony

1 bedroom, hypo-allergenic bedding, minibar, desk

Luxury room with sea view balcony

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, lobby view

Classic Room, lobby view

Classic Room, lobby view

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room with balcony

Deluxe Room with balcony

Deluxe Room with balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Classic room with balcony

Classic room with balcony

Classic room with balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea View Veranda room with private whirlpool

Sea View Veranda room with private whirlpool

Sea View Veranda room with private whirlpool

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Secret Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Secret Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Classic Accessible Room, Lobby view

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Accessible Room, Lobby view

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Sea View Veranda suite

Deluxe Sea View Veranda suite

Deluxe Sea View Veranda suite

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Khalani Elegant Sea View Veranda suite with private whirlpool

Khalani Elegant Sea View Veranda suite with private whirlpool

Khalani Elegant Sea View Veranda suite with private whirlpool

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Room

  • Sleeps 2

View all photos for Deluxe Room With Balcony And Partial Sea View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Room With Balcony And Partial Sea View

  • Sleeps 2

View all photos for Classic Room Lobby View

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Room Lobby View

  • Sleeps 2

View all photos for Classic Room With Balcony

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Room With Balcony

  • Sleeps 2

View all photos for Luxury Room With Sea View Balcony

1 bedroom, hypo-allergenic bedding, minibar, desk

Luxury Room With Sea View Balcony

  • Sleeps 2

View all photos for Deluxe Room With Balcony

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Room With Balcony

  • Sleeps 2

Room Assigned At Check In

  • Sleeps 2

Classic Accessible Room, Lobby View

  • Sleeps 2

Sea View Veranda Room With Private Whirlpool

  • Sleeps 3

Deluxe Sea View Veranda Suite

  • Sleeps 3

Khalani Grand Sea View Veranda Suite

  • Sleeps 6

Secret Room

  • Sleeps 3
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About the area

Map
14 Ul. Ivana Gorana Kovacica, Makarska, Splitsko-dalmatinska županija, 21300

What's nearby

  • Makarska Beach - 18 min walk - 1.5 km
  • Makarska Ferry Port - 3 min drive - 2.2 km
  • St. Mark's Church - 3 min drive - 2.2 km
  • Makarska Promenade - 4 min drive - 2.6 km
  • Tucepi Beach - 9 min drive - 7.2 km

Getting around

  • Brac Island (BWK) - 101 min drive

Restaurants

  • ‪Beach Bar H2O - ‬6 min walk
  • ‪Beach Bar Cubano - ‬7 min walk
  • ‪Beach Bar Buba - ‬3 min walk
  • ‪Restaurant Lavander - ‬13 min walk
  • ‪La Pentola - ‬17 min walk

About this property

Aminess Laurel Khalani Hotel

Luxury family-friendly hotel
A beach bar, a poolside bar and a terrace are just a few of the amenities provided at Aminess Laurel Khalani Hotel . Treat yourself to a body treatment, a massage or a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), babysitting (surcharge) and a water dispenser
  • Luggage storage, concierge services and a front desk safe
  • A banquet hall, multilingual staff and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 299 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Baths or showers, hairdryers and shampoo
  • 60-cm LCD TVs with satellite channels
  • Wardrobes/cupboards, highchairs and heating

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9.0 out of 10, Wonderful, 244 reviews
The price is €106
includes taxes & fees
11 Dec - 12 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10 per day)

Food and drink

  • 2 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm LCD TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The seasonal pool will be open from 08 April to 29 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aminess Khalani Hotel

Frequently asked questions

Does Aminess Laurel Khalani Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Aminess Laurel Khalani Hotel ?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Aminess Laurel Khalani Hotel on 12 Nov 2025 start from €143.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aminess Laurel Khalani Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aminess Laurel Khalani Hotel ?

Self-parking is available for EUR 10 per day.

What time is check-in at Aminess Laurel Khalani Hotel ?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Aminess Laurel Khalani Hotel ?

Checkout is at 11:00 AM.

Where is Aminess Laurel Khalani Hotel located?

Nestled on the beach, this Makarska hotel is within a 15-minute walk of Vepric Shrine and Makarska Beach. Krvavica Beach and Makarska Ferry Port are also within 2 miles (3 km).

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Reviews

Aminess Laurel Khalani Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

8.8

Staff & service

8.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 116 out of 183 reviews
Rating 8 - Good. 42 out of 183 reviews
Rating 6 - Okay. 18 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

Reviews

10/10 Excellent

Daniel Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean the only recommendation I would have is that the hotel controls the beach but doesn’t offer any service to that area
Stayed 2 nights in Sep 2025

10/10 Excellent

Tone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay and the breakfast was excellent.
Stayed 7 nights in May 2023

10/10 Excellent

Corbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an amazing part of Croatia
Stayed 3 nights in Sep 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Indoor out door pool. Next to the water. Valet parking. Had a wonderful breakfast. This place was beautiful. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort property
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very hospitable. We travelled with our two young children both under 5 years of age and the staff were attentive and helpful from the bar and pool staff to the restaurant and games room staff. My kids felt at ease and would love to return again. Great amenities and parking facility which made this hotel a great choice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisa

It was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is close to the beach, very clean, modern and it’s staff is very supportive and friendly. Very quiet rooms and excellent buffet (breakfast and dinner). Pool area is great with and for kids. There are also many nice restaurants close to the hotel and a fantastic beach within 1min walking distance.
Stayed 13 nights in Jul 2023

10/10 Excellent

MAJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, amazing sea view rooms

It was wonderfull, the sea view was amazing. The pools and the spa nice and clean, and food was great also. We will come back.
Stayed 1 night in Oct 2022

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Big, very busy.
Stayed 1 night in Aug 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new property, well appointed and modern. Also very accessable as we were travelling with someone in our party that uses a walker. Hotel accommodated with the room assigned to her near elevators. Food was very good whatever we ordered. Our favourite was the roof top restaurant for dinner and bar. Great sunset views and reasonably priced menu with great selections.
Stayed 4 nights in Jun 2024

6/10 Okay

iryna

Liked: Cleanliness, property conditions & facilities
Nice resort style hotel. Great breakfast and pools. Front desk stuff needs to be a bit friendlier and more professional. Didn’t feel welcomed at check in. Dinner service was disappointing. Room and amenities were nice.
Stayed 3 nights in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and team. We were travelling with youngsters through Croatia. The kids corner/play centre was wonderful. Kids were too spoilt. Huge huge games area, organised kids programmes, board games and library . A big thankyou to the doing ladies Iva, Nika, and team. My young ladies were felt very welcomed because of your teams professionalism and kindness . Trully a magical week for our family. Wonderful food choices, location, pool and gym facilities. I will be returning.
Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Witold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice hotel. I would recommend especially for families with children. I paid for 3 rooms and I discovered that the cheaper rooms had better bathrooms. I stayed in the room with full sea view and we had a bath instead of shower and there was an old bath/shower curtain. I wasn’t expecting something like this in a 5* hotel. The cheaper rooms with town view have very nice showers ( plus partial sea view). Another surprise was that we were allowed only one pool towel per person and that we needed a special talon to exchange for a towel. I would recommend to take your own towels if you are planning to visit this hotel. Otherwise fantastic hotel. Great service, Prosecco breakfast and huge choice of food and drinks. Local herbal brandy to help with digestion was a nice touch. Great value for money.
Stayed 7 nights in Sep 2024

6/10 Okay

Naida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough sunbeds, guests come and place their towels at six am and then you have to argue with them to take a sunbed although there is signs all over the hotel that state you can not reserve sunbeds. The staff is unhelpful in these situations and expect you to argue with other guests in order to be able to enjoy the beach. I have came to this property at least ten times and it keeps going downhill. As far as the buffet for dinner, you have precisely two main courses one of which consists of pork usually which isn’t the best as not every guest eats pork. You do get a pizza station and a huge salad bar which is nice. Overall, I have been visiting this hotel since they have opened, but as of late I am not impressed especially considering the cost of stay.
Stayed 3 nights in Aug 2024

8/10 Good

Silke

Liked: Cleanliness, amenities, property conditions & facilities
Personal grundsätzlich sehr freundlich, Zimmer sehr sauber, Service Personal war etwas überfordert und die Reinigung der Tische war nicht sehr zufriedenstellend. Die Sessel teilweise sehr dreckig. Schade, aber das Buffet war sehr schön angerichtet und toll dekoriert. Wellness war für die Hotelgröße etwas zu klein und die Reinigung müsste öfters gemacht werden. Massage war sehr gut. Die Liftanzahl war auch zu wenig, wir hatten oft lange Wartezeiten.
Stayed 9 nights in Oct 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay here. The staff was friendly and helpful, and the rooms were very nice. There were many options for enjoying the beauty poolside, as well as by the beach. The hotel is on the beach boardwalk with many opportunities for eating out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, sauberes Hotel. Personal sehr zuvorkommend. Gute Spielbereiche und Betreuungen für alle Altersklassen. Preise für Getränke etwas überhöht
Stayed 5 nights in Aug 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Buffet was excellent. Our kids love the kids club and the mini disco. Would love to come back again, hopefully next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach wow⭐️
Stayed 3 nights in Jul 2025

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & service

The hotel is new, has great facilities and amazing staff. The only reason I didn’t give it 5 stars are the other guests who were quite irresponsible when it came to the behaviour of their children. They display obvious lack of discipline and guidance. They were loud and had no respect for other quests. The parents seemed to be oblivious to the house rules.
Stayed 2 nights in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Vi bodde två vuxna och två barn på Aminess Khalani Hotel en vecka i juli 2025. Hotellet är modernt, lyxigt och mycket fräscht – det känns som ett riktigt femstjärnigt boende på många sätt. Men tyvärr finns det också några saker som drar ner helhetsupplevelsen. Plus: • Väldigt fint och rent hotell, stora rum med modern inredning • Daglig påfyllning av vattenflaskor på rummet • Poolhanddukar ingår • Gratis solstolar både vid pool och hav (men – se nedan!) • Havet ligger nära och är lättillgängligt • Fantastisk barnklubb med engagerad och trevlig personal • Stor och god frukostbuffé med mycket att välja på Minus: • Nästan alla solstolar vid poolen och havet är “paxade” redan vid 08.00. Du måste alltså vara uppe väldigt tidigt om du vill ha en plats, vilket känns tråkigt på semestern • Rökning med vape tillåts vid frukostområdet, vilket förstör upplevelsen för icke-rökare • Städpersonalen vid poolområdet var stundtals otrevliga. En av dem gjorde även en olämplig kommentar om könsroller – inte acceptabelt på ett hotell av denna standard Sammanfattning: Vi hade en fin vecka och skulle kunna tänka oss att återvända – men nu vet vi vad vi ska vara förberedda på. Förvänta dig ett snyggt hotell med fina faciliteter, men räkna inte med att få en solstol om du inte går upp i ottan.
Stayed 6 nights in Jul 2025

6/10 Okay

Hawa

Liked: Cleanliness, property conditions & facilities
The room we were given, the bathroom had an extremely foul smell. We called someone up and the worker said not to go inside the bathroom as there was some plumbing problem. I expected to be moved to another room. They never called to arrange the transfer so I called to get a new room. They placed us in a small, dark room that was clearly inferior to the one we had, and it had no balcony like our original room. The girl at the front desk had the nerve to argue with me about this and finally, she managed to place us in a similar room. Poor customer service, the front desk employees seem annoyed when you ask them for things, not a luxury experience at all. The pool area was good, the breakfast was very good. Rooms did not lock from inside, no locks on door, so my son wandered out when sleep walking. Thankfully we caught him in the hallways. Doors should be able to lock.
Stayed 3 nights in Jun 2025