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This is great hotel and it is close to the airport. You can also park your car and take the metro into the city. The metro station is a five minute walk away and the Metro system is very easy to use. Well worth it. Trying to find parking in the historic part of the city is expensive and difficult to find.
I loved this hotel. I wish it was closer to the Medina but we were well taken care of and the customer service is excellent. If I ever return to Tangier, I would rebook this hotel.
Alannah
Stayed 1 night in Mar 2024
Response from Marcos Ruiz Assistant front desk manager on 27 Mar 2024
Dear Alannah,Thank you for sharing your experience with us,We hope to see you here in the futureBest wishes
Staff was amazing - very helpful and friendly. Rooms were clean and modern. Easy access to the airport and the city.
Brendan
Stayed 1 night in Mar 2024
Response from Marcos Ruiz Assistant front desk manager on 27 Mar 2024
Dear Mr Brendan, thank you for sharing your experience with us, we are really happy to see that your stay met your expectations and you enjoyed itWe hope to see you here in the futureBest wishes
10/10 Excellent
michael
13 Mar 2024
michael
Stayed 1 night in Mar 2024
Response from Marcos Ruiz Assistant front desk manager on 3 Apr 2024
Dear Mr Michael,Thank you for sharing your experience with usWe are happy to see that your stay met your expectationsWe hope to see you here in the futureBest regards
An early flight so this hotel did the job we wanted it to.
Was a good hotel that ticked all the boxes.
Sally
Stayed 1 night in Feb 2024
Response from Marcos Ruiz Assistant front desk manager on 23 Feb 2024
Dear Sally, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,
Rooms were clean and serviceable, but a little dated. For example, no USB ports for charging electronics. Location was convenient to shopping and the highway. Staff was very friendly and helpful. I would stay here again.
Verified traveller
Stayed 6 nights in Jan 2024
Response from Marcos Ruiz Assistant front desk manager on 23 Feb 2024
Dear Antony, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,
Response from Marcos Ruiz, Assistant front desk manager on 23 Feb 2024
Dear Gerald, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,
Fine for an early flight. Couldn’t figure out the A/C and ended up with the heater on all night.
Ricki
Stayed 1 night in Nov 2023
Response from Marcos Ruiz Assistant front desk manager on 14 Nov 2023
Dear Mr Ricki, Thank you for sharing your stay with us,We are happy to see that your stay met your expectations.We are sorry the issue you had with the climatization system, our staff would have been delighted to help youWe hope to see you here in the futureBest wishesSincerely
10/10 Excellent
Tobby
Travelled with partner
3 Nov 2023
Was good
Tobby
Stayed 1 night in Nov 2023
Response from Marcos Ruiz Assistant front desk manager on 4 Nov 2023
Dear Mr Tobby:Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,
Only used for an airport overnight stay but hotel is clean and staff friendly
Christopher
Stayed 1 night in Nov 2023
Response from Marcos Ruiz Assistant front desk manager on 4 Nov 2023
Dear Mr Christopher,thank you for sharing your experience with usWe are happy to see that your stay met your expectations and was convenient to your requierementsWe hope to see you in the future hereBest wishes
8/10 Good
ken
22 Oct 2023
Busy road right out front. I asked for replacement of empty water dispenser in gym and had to ask again the next day. The 22 euro breakfast was not good at all. Not like Hiltons im used to staying at.
ken
Stayed 3 nights in Oct 2023
Response from Assistant Front Desk Manager on 1 Nov 2023
Dear Ken,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and I sincerely apologize that we did not deliver that experience for you. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely, Gema CanoAssistant Front Desk Manager
Great hotel with high standards, good food & great staff. Just remember your not in the centre.
Chris
Stayed 3 nights in Oct 2023
Response from Assistant Front Desk Manager on 1 Nov 2023
Dear Chris,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Gema CanoAssistant Front Desk Manager
Response from Marcos Ruiz Assistant front desk manager on 21 Oct 2023
Mr Duncan,Thank you for sharing your experience with us,We hope to see you here in the futureBest regards
8/10 Good
Gloria
15 Oct 2023
Staff was very friendly.
Gloria
Stayed 1 night in Oct 2023
Response from Marcos Ruiz Assistant front desk manager on 21 Oct 2023
Dear Gloria,Thank you for sharing your experience with us,We are really happy to see that your stay met your expectations,We hope to see you here soonBest regards
10/10 Excellent
SUSAN
9 Oct 2023
SUSAN
Stayed 1 night in Oct 2023
Response from Assistant Front Desk Manager on 1 Nov 2023
Dear Susan,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Gema CanoAssistant Front Desk Manager
8/10 Good
Francisco
6 Oct 2023
It's ok
Francisco
Stayed 1 night in Sep 2023
Response from Marcos Ruiz 2º Jefe de recepción on 21 Oct 2023
Estimado Francisco,De parte del personal de Hilton garden Inn Málaga queremos darle las gracias por su puntuaciónEsperamos verle pronto por aquíUn saludoAtentamente
I stayed here because of an early flight out of Malaga. Although I was placed in an accessible unit, it was very clean and comfortable. The staff were friendly and professional. I purchased the 23 euros breakfast and it was fresh and tasty. I was able to spend the day touring the city. The hotel is in walking distance from the metro train. Super easy to navigate.
Ursula
Stayed 1 night in Sep 2023
Response from Marcos Ruiz Assistant front desk manager on 21 Oct 2023
Dear Ursula,Thank you for sharing your experience with us,We are really happy to see that your stay met your expectations We hope to see you here again in the futureBest wishes
Response from Marcos Ruiz 2º Jefe de recepción on 21 Oct 2023
Estimada Pamela,Desde Hilton garden Inn Málaga queremos agradecerle el tiempo que ha tomado en valorar su estanciaNos alegra ver que su estancia cumplió sus expectativasEsperamos verla pronto por aquí de nuevoAtentamente
Response from Marcos Ruiz Assistant front desk manager on 21 Oct 2023
Dear Mr Rahn,Thank you for sharing your experience with usWe are really happy to see that the stay met your expectationsWe hope to see you here in the futureBest wishes
4/10 Poor
Miriam
17 Sept 2023
Miriam
Stayed 1 night in Sep 2023
Response from Marcos Ruiz 2º Jefe de recepción on 21 Oct 2023
Estimada Miriam,De parte del personal de Hilton garden Inn Málaga lamentamos ver que su estancia no cumplió sus expectativasA pesar de ello esperamos verle pronto por aquíUn saludoAtentamente
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.
Great location for the airport and carrefour. Easy ride into Malaga centre via the metro. Excellent service and staff. Room A/C poor and limited controls. No additional fan available on request. Hilton should equip their hotels in preparation for changing global temperatures and customer comfort. Room decor a little dated
Sarah
Stayed 2 nights in Jul 2023
Response from JR on 20 Jul 2023
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.
Dear Arthur, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel Hilton Garden Inn Málaga to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Hope to see you soon!Sincerely,Jessica Rico.Front Desk Manager.
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,
Very convenient for the airport but now with the new metro station just 5 minutes walk away it’s also easy to get into the city centre.
Friendly and helpful staff. Room was perhaps a little dated and the air con was ineffective.
Pietro
Stayed 1 night in May 2023
Response from Marcos Ruiz, Assistant front desk manager on 15 May 2023
Dear Pietro,Thank you for sharing your experience with us We are happy to see that your stay met your expectations We hope to see you here in the futureBest wishesSincerely
The rooms were lovely, clean and large. The bar wait staff was fun and food was good.
Joyce
Stayed 2 nights in Apr 2023
Response from Marcos Ruiz, Assistant front desk manager on 15 May 2023
Dear Joyce,Thank you for sharing your experience with us We are happy to see that your stay met your expectations We hope to see you here in the futureBest wishesSincerely
6/10 Okay
victor
Travelled with partner
13 Mar 2023
This hotel is convenient for access to the airport. Some staff are indifferent to service and the hotel has very little to offer other than a a reasonably priced room close to the airport.
victor
Stayed 1 night in Mar 2023
Response from Marcos Ruiz on 16 Mar 2023
Dear Victor,Thank you for sharing your experience with us.We are sorry to see that your stay did not meet your expectations.We hope you consider stay with us in the future Best regards
Dear Joseph,Thank you for sharing your experience with us.We are happy to see that your stay met your expectationsWe hope you consider stay with us in the future Best regards
10/10 Excellent
MARYANN
26 Jan 2023
MARYANN
Stayed 1 night in Jan 2023
Response from Marcos Ruiz on 16 Mar 2023
Dear Maryann,Thank you for sharing your experience with usWe are happy to see that your stay met your expectations,We hope to see you here in the futureBest regards
When my arrival the reception was deserted, I have to wait for the employee to show..
I think a 4* hotel deserves better windows, these are rather mean.
The hotel, its location being no good at all, doesnt offer shuttle service to the airport.
Confort and cleanliness excellent.
Lydia
Stayed 1 night in Jan 2023
Response from Marcos Ruiz Assistant front desk manager on 19 Feb 2023
Dear Lydia,Thank you for taking your time spent for your feedback.We are sorry that our colleague was looking for something at this time and this made your stay less comfortable. As the hotel it is not an airport hotel we are not offering shuttle, sorry this caused you a bad impression about our serviceWe hope to see you here in the future Best regards
10/10 Excellent
Andrew
4 Jan 2023
Andrew
10/10 Excellent
Cesar
Travelled with family
29 Dec 2022
Liked: Cleanliness, staff & service, room comfort
Cesar
Stayed 1 night in Dec 2022
Response from Marcos Ruiz on 5 Jan 2023
Estimado Cesar,Agradecemos el tiempo tomado en compartir su estancia con nosotrosNos alegramos de ver que la estancia haya sido de su agrado Un saludo cordial
Good, fairly standard, accommodation, and with helpful and friendly staff. It is convenient for the airport (10 minutes by taxi), for the Indoor Arena (15 minutes walk), and for a Metro line (5 minutes walk) : otherwise the location is broadly commercial. So all depends on what you are looking for.
Edmund
Stayed 4 nights in Nov 2022
Response from Marcos Ruiz Assistant front desk manager on 30 Nov 2022
Dear Mr Edmund,Thank you for sharing your experience with us, We are sorry if your stay did not meet your expectations.Our target is to give the best quality service.We hope to see you here in the future Sincerely
great location, clean and friendly staff. We love it!
Fabian
Stayed 1 night in Sep 2022
Response from Marcos Ruiz Assistant front desk manager on 7 Oct 2022
Dear Fabian.Thank you for sharing your experience with us.We are happy to see that the stay was to your likingWe hope to see you soon here in the futureSincerely