Malahat Hotel Guide - Pet Friendly Hotels in Malahat, Mill Bay

"Great staff"

"Stayed over slring break with our family of 4. Location is very convenient, good for parking and driving, or calling an uber. We stayed in a suite with one bed and a fold out couch, which was great for us parents, with one teen and one child. It is a small kitchen with everything you need... cutlery, utensils, dishware, microwave and stove top. Requests we had were promptly answered, and having a Dennys onsite is easy for quickly feeding the family. We will definitely stay here again when visiting Victoria."

"HORRIBLE, I accidentaly sprained my ankle on the day of check in. I asked to be placed on lower level because they did not have elevators. But they still put me on the top floor. SECOND, we needed ice to ice my ankle but my husband had to go down to the front desk to request ice 😮‍💨. THIRD, we can clearly hear the guests from the other room. There was no privacy. FOURTH, you can hear other guests walking by the hallway in the middle of the night. Rooms was clean. But privacy and access to the rooms are horrible."

"NA"

"The front desk brought up the romance package that was purchased in front of my wife ruining the birthday surprise. Also there was no diffuser like we called about. "

"The room was clean, but very dated. The bathroom is small and the shower is weak. The staff are very knowledgeable and very unfriendly. The location is excellent, I imagine the view from the harbor side is nice. The management is terrible, they do not care about customer service at all, they will upcharge every chance they get. 30 a day for parking, 30 a day if you need a cot, no refunds or discounts if your room is not what you need or for early checkout. "

"Clean rooms and great staff. Hotel location is great. Walkable to everything downtown. Parking is safe and secure. Continental breakfast was delicious."

"High recommendation for this hotel. Good value, clean and nice staff."

"It’s very happiness experience. The hotel likes a museum. The view near the hotel very beautiful! The staffs are very friendly and room is very clean and comfortable "