Hotel for holiday break in Italy. Easy check-in, friendly staff, modern decor in the rooms. Air conditioning worked well. All areas clean and tidy. Breakfast was good value for money (although not included) compared to eating 'out.' View of the tower in Malcesine and the tops of the Alps but no balcony for us. The hotel is in an excellent location for easy walk to the cable car, harbour, beaches, castle, ferry and bus station. Only downside was parking as we had to leave the keys with reception for the staff to 'shuffle' the cars about. However, the hire car was as we left it and the location is that good that we didn't need to use it until it was time to leave.