Mall of Asia Complex Holidays

Excellent staff and very clean and spacious room.

Get place great staff

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.

My wife and I rented a studio with a kitchenette, washer and dryer for about a month. The place was clean, quiet, highly secured. The staff was very friendly and welcoming just the way anyone would like to be treated. The view from our room was very nice, the Pasig river and the surrounding skyline very impressive. Our room included an assigned parking space. Next to the living quarters is a huge shopping mall, grocery and world class shopping and dining. Public transportation is also available. Highly recommended place stay!

I had a wonderful stay at The Alpha Suites in Makati, and overall, it exceeded my expectations. The room was spacious, clean, and well-maintained, making it feel more like a serviced apartment than a typical hotel. The bed was very comfortable, and having a kitchen area was a big plus, especially for longer stays. The hotel’s amenities are impressive. The gym, swimming pool, and recreational facilities are some of the best I’ve seen—perfect for both relaxation and staying active. Everything was well organized and not overly crowded, which made the experience even better. The staff were polite, professional, and always willing to help. Check-in and check-out were smooth, and any requests were handled promptly. Security was also excellent, which made me feel safe and comfortable throughout my stay. Location-wise, it’s very convenient, with easy access to Makati’s business district, restaurants, and nearby malls. Despite being in a busy area, the hotel itself felt quiet and peaceful. Overall, The Alpha Suites is an excellent choice for couples, families, business travelers, or anyone looking for comfort and quality in Makati. I would definitely stay here again and highly recommend it.