View from property
Check availability

Reviews of Morar Hotel

3 out of 5
Morar Hotel
Morar, Mallaig, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 309 reviews" "
Rating 8 - Good. 100 out of 309 reviews" "
Rating 6 - Okay. 71 out of 309 reviews" "
Rating 4 - Poor. 37 out of 309 reviews" "
Rating 2 - Terrible. 19 out of 309 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Regina

Stayed 2 nights in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly!
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Hi Dean, Many thanks for staying with us. We do appreciate your feedback and rating.General ManagerThe Morar Hotel

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel! Our room was small, but very clean and comfortable with a renovated bathroom. We had a view of the water, and this was one of the best views we’ve ever seen. The hotel is up on a hill overlooking the river and bay and you can’t find a more idyllic setting. We ate dinner at the hotel’s restaurant and the food was incredible. It was the best meal we had out of 10 days in Scotland, by far!
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Hi Jason, Many thanks for choosing The Morar Hotel for your stay whilst visiting the Highlands. We do appreciate the time taken in sharing your valuable feedback and rating the property. What matters most is that you have enjoyed your stay with us and that the property location, facilities, cleanliness, food and service have all met your expectations. We do look forward to having you back.General ManagerThe Morar Hotel

10/10 Excellent

Jian Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service with an excellent view.
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Hi Jian, Many thanks for patronizing The Morar Hotel, your feedback and rating is greatly appreciated.Do look forward to having you back with us. General ManagerThe Morar Hotel

4/10 Poor

Joseph

Stayed 2 nights in Dec 2023
Response from General Manager on 3 Jan 2024
Hi Joseph, Many thanks for your rating. General ManagerThe Morar Hotel

6/10 Okay

Peggy

Travelled with family
Liked: Staff & service, amenities
We wanted to be in Morar so this was an easy and convenient choice. I had noticed low reviews but we were tired and also saw new ownership so wanted to be fair to them. The staff were very friendly and helpful. Our room was clean, and shower lovely. Bed was comfortable. Rooms are small and the wording is what throw me off “deluxe, superior…I can tell there has been some renovations done to help update. I’d like to see them put some deep cleaning on windows and furniture polished, lower the price a bit, rooms are small but have everything you need but are not superior, or deluxe! Lots of potential and I wish them well
Stayed 1 night in Dec 2023
Response from General Manager on 7 Dec 2023
Hi Peggy, Many thanks for your constructive criticism and do apologize for any inconveniences caused. Your feedback will certainly be looked into and rectified at the earliest. General ManagerThe Morar Hotel

4/10 Poor

Katherine

Disliked: Property conditions & facilities
Disappointed to arrive to a cold room. Heat should have been turned on in expectation of guest arrival. Room is in need of an update. Bathroom was somewhat updated with new flooring (wall tile did not coordinate with flooring), shower, heated towel rack which was hit or miss if it turned on. Shower drain cover was not secure. Water damage on ceiling in bathroom likely from a leaking roof. Chair leg was weak and wobbly. It was not made clear that you needed to order breakfast the night before. A simple note in the room could have ensure that this was communicated effectively. No one was in dining room at 7:30am so we helped ourselves to limited cold breakfast items available and were confronted by staff at 7:40am who wanted to charge us £13 each for what we had accessed. We ended up paying £13 together for the few items we took. No one was at front desk when leaving to leave keys with or feedback with. Overall, a very disappointing accommodation.
Stayed 1 night in Nov 2023
Response from General Manager on 30 Nov 2023
Hi Katherine, Many thanks for your constructive criticism, we do appreciate your feedback and sincerely apologize for any inconveniences caused during your stay. Your highlights would certainly be looked into in order to avoid further inconveniences to our guests in the future. Thank you for choosing to stay with us and we do hope that you would be back.General ManagerThe Morar Hotel

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 10 Nov 2023
Hi Cheryl, Many thanks for your feedback and rating.General Manager The Morar Hotel

10/10 Excellent

Yevheniia

Liked: Amenities
Perfect stay in the hotel
Stayed 1 night in Oct 2023
Response from General Manager on 28 Oct 2023
Hi Yevhenila, Thank you for choosing to stay with us, your feedback and rating is greatly appreciated and we are pleased to note that you have had a perfect stay.General ManagerThe Morar Hotel

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing and the food was outstanding
Stayed 1 night in Oct 2023
Response from General Manager on 24 Oct 2023
Hi Irene, Many thanks for your feedback and rating, we greatly appreciate and glad you have enjoyed it.

10/10 Excellent

Russell K

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a world increasingly filled with nice but cookie cutter hotels, the Morar Hotel is unique. It dates back to the early 1900’s. Staying here is like a trip back in time, from the heavy brass keys to unlock the rooms to the welcoming lobby with overstuffed furniture, to all of the staff eager to help. The food that we had in the hotel water view restaurant was some of the best that we had anywhere in the UK! Watching the sun set over the water and beaches below the hotel made it even better. Thank you to Tuan and Akram for making our stay here great!
Stayed 1 night in Aug 2023
Response from General Manager on 21 Oct 2023
Hi Russell, Many thanks for choosing to stay at The Morar Hotel during your visit to the Highlands. We do appreciate your patronage and the time taken in sharing the detailed feedback and rating. We are pleased to note that the property facilities, food and services have all met your expectations and that you have had a wonderful stay with us. Do look forward to welcoming you back sometime again soon. General Manager The Morar Hotel

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Having a lovely time. The food has been absolutely delicious and the staff have been very friendly.
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
Hi Irene, Many thanks for your valuable feedback and rating. We are pleased to note that the food and services have all met your expectations and that you have had a wonderful time with us.

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, stunning view
It was an impulse decision to stay at the Morar Hotel and I was glad I did. The sea view single I booked had everything you need, was comfortable and had a stunning view over the Silver sands. The room was good value for money. The restaurant was a little pricey but I suppose that's due to the location. Breakfast was extensive and tasty.
Stayed 1 night in Oct 2023
Response from General Manager on 15 Oct 2023
Hi Derek, Thank you for making the decision to stay at The Morar Hotel. Your feedback and rating is greatly appreciated and we are pleased to note that the property facilities, room, food and services have all met your expectations and you enjoyed your stay with us. Do look forward to having you back with us sometime again. General ManagerThe Morar Hotel

8/10 Good

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view and lovely staff
Response from General Manager on 3 Oct 2023
Hi Danielle, Many thanks for your feedback and rating. General ManagerThe Morar Hotel

10/10 Excellent

Dan and Danica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and caring- greatly appreciated!
Stayed 1 night in Sep 2023
Response from General Manager on 22 Sept 2023
Hi Dan & Danica, Many thanks for choosing The Morar Hotel, your feedback and rating is greatly appreciated. Look forward to seeing you again.General Manager The Morar Hotel

8/10 Good

Carol

Stayed 1 night in Sep 2023
Response from General Manager on 7 Oct 2023
Hi Carol, Thank you for your feedback and rating.

8/10 Good

Lisette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was small, but staff were friendly and provided excellent service.
Stayed 1 night in Sep 2023
Response from Team Morar on 16 Sept 2023
Hi Lisette, Many thanks and greatly appreciate your valuable feedback. General Manager The Morar Hotel

10/10 Excellent

Stuart, Alnwick

Travelled with partner
Liked: Amenities
We understand that the hotel is under new management and they are in the process of major renovation. Our hotel stay was very enjoyable nd the staff exceptionally friendly and helpful bending over backwards to assist. The hotel is ideally situated with superb views of the estuary. The food on the whole was good and the serving staff very good particularly Tuan. Well worth a revisit.
Stayed 4 nights in Sep 2023
Response from Team Morar on 16 Sept 2023
Hi Stuart, Many thanks for choosing The Morar Hotel for your recent stay in the Highlands. Your feedback and rating of the property is greatly appreciated. We are pleased to note your observations on the process of changes being made and glad that the property, location, facilities, food and service have all met with your expectations. Your patronage is most valuable and we do look forward for your re-visit. General Manager The Morar Hotel

8/10 Good

Dr Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful setting, with fantastic views
Stayed 1 night in Sep 2023
Response from Team Morar on 16 Sept 2023
Hi Catherine, Many thanks for your feedback and rating. General Manager The Morar Hotel

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
It was nice just older
Stayed 1 night in Sep 2023
Response from General Manager on 16 Sept 2023
Hi Anthony, Many thanks for your feedback. General Manager The Morar Hotel

2/10 Terrible

M A

Stayed 1 night in Sep 2023
Response from General Manager on 16 Sept 2023
Thank You

10/10 Excellent

robert

Stayed 1 night in Aug 2023
Response from General Manager on 26 Sept 2023
Thank you for rating us.

4/10 Poor

Kerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing and expensive for what it is
Overall - disappointing Lovely staff & Nice old hotel, keeping ambience in reception Lovely views from restaurant Lost atmosphere from restaurant with refurbishment Tired and poorly kept general areas Food - tasteless expensive (how can a curry have no taste?) didn’t even put salt and pepper on table had to request to get some flavour, poor vegetarian choice Room - 16 - tiny and overlooking carpark. if had classified it as a small double and price reflected that then would understand. Looked like recently refurbished and clean but still Some mold growing in bathroom. Needs to review business model.
Stayed 1 night in Aug 2023
Response from General Manager on 16 Sept 2023
Hi Kerry, Many thanks for the time take in sharing your constructive criticism. We do appreciate feedback and would certainly look into your suggestions. We do apologized for any inconveniences caused during your stay. General ManagerThe Morar Hotel

6/10 Okay

Alyson

Travelled with pets
Room tired looking. Found pill on bedroom floor so housekeeping could be much better. Could do with a females touch with decor. Cold lighting, could do with a female influence with finishing touches. Very male dominated staffing. Saw no female employees.
Stayed 1 night in Sep 2023
Response from General Manager on 16 Sept 2023
Hi Alyson, Many thanks for choosing to stay with us. Your constructive criticism is well noted and appreciated. We do apologize for any inconveniences caused by the lack of a female touch. We would have loved to have the same but unfortunately this has been a major issue in this part of the country. We do hope to see you again. General Manager The Morar Hotel

10/10 Excellent

Trevor

Stayed 2 nights in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

10/10 Excellent

Gareth

Stayed 1 night in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

10/10 Excellent

Paul

Stayed 1 night in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
2 night stay in Aug 2023
Had a 2 night stay at this hotel (we actually left after 1 night) and it was very disappointing. Hotel is very run down, nothing nice about it whatsoever other than the surrounding views. We paid extra for a “deluxe” room but it was tiny, no room to even walk round the bed, dampness on the wall with wallpaper and paint peeling off and dead moths in the bedside table. Food in the restaurant wasn’t good either even though they are charging a fair price for it, the restaurant was a bare room with some tables flung in, again nothing nice about it at all. Think the owners either need to reduce their prices to reflect the rundown state of the hotel or make a bit of effort freshen the place up.
Stayed 2 nights in Aug 2023
Response from General Manager on 16 Sept 2023
Hi!Thank you for your constructive criticism and we regret to note reason mentioned. However, we would like to draw your attention to the fact that these were not the reason given at the time of leaving the property.Nevertheless, we would certainly look into your concerns and rectify matters within our control at the earliest. Thank you,

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and very good food
Stayed 7 nights in Aug 2023
Response from Team Morar on 16 Sept 2023
Hi Paul, Many thanks for your feedback and rating of The Morar Hotel. We are glad to note that you have enjoyed your stay with us and do appreciate your patronage, feedback and rating. Do look forward to welcoming you back in the near future. General Manager The Morar Hotel

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views from our rooms! Rooms were spotless if a bit dated, but great mattresses and shower. The restaurant was also fantastic, the dinner options were varied and every single one was delicious, compliments to the chef! Staff also super friendly and caring. Breakfast was good, standard for what we've found in other scottish hotels but a tad expensive as most other places had it included. My only criticism is that we had a 'corner' room that backed up onto what I assume was some sort of generator and there was a very loud hum/vibration for 10 mins every 5 mins or so throughout the night which made it impossible to sleep. I let the receptionist know who said they would get someone to have a look at it. Hopefully this gets fixed soon as it's was a shame in an otherwise great stay.
Stayed 1 night in Aug 2023
Response from Team Morar on 16 Sept 2023
Hi Nina, Many thanks for choosing to stay at The Morar Hotel and thanks you for the time taken in sharing your valuable feedback. Your constructive criticism is most valuable and appreciated. Despite the fact of a noise generated from the outside, we are pleased to note that the property facilities, location, food and services have all being to your liking. We do apologize for any inconveniences caused and do assure you that the same will be looked into at the earliest. Nevertheless, we trust that this incident would not deter you from choosing to stay with us again. Your patronage is most valuable and we sincerely do look forward to welcoming you back during your next visit to the Highlands. General Manager The Morar Hotel

10/10 Excellent

Showmen

Stayed 1 night in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome. Very attentive. The food was very good,
Stayed 2 nights in Aug 2023
Response from General Manager on 16 Sept 2023
Hi MaryEllen, Thank you for your valuable feedback and rating. We do appreciate the time taken in sharing your experience.General Manager The Morar Hotel

8/10 Good

Herman

Stayed 1 night in Aug 2023
Response from General Manager on 16 Sept 2023
Thank you for your rating.

8/10 Good

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel suited our needs perfectly as we traveled from Glasgow to the Isle of Skye. The property itself could use some TLC but the location was perfect for us, the views were amazing, the staff very friendly and the food was tasty! We had a portion of our party arrive via train and another by car, the hotel was close to the station which was very convenient. The bar was enjoyable with both hotel guests and locals enjoying a drink. The staff alerted us that with the size of our party (and kids) it was best to order early to ensure we were served in a timely manner. We were able to have our kids relax in the room while we enjoyed drinks instead of waiting in the restaurant which was very helpful. After dinner we took a nice walk along a short path to the water front. The only negative was they charged £3.50 for a drip coffee from a carafe and really seemed to push for us to eat their breakfast. For being so isolated giving your guests the ability to have a cup of coffee or buy a freshly made coffee in the morning would have been a good option.
Stayed 1 night in Jul 2023
Response from Reservations Team on 10 Aug 2023
Hi Jeffrey, Thank you very much for your feedback and reviews about the location, staff, food and the service provided. We are glad to hear you enjoyed your stay with us. We also have taken notes of your comments and we shall look into these soon. Hoping to see you once again soon.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is definitely and 3 star or below. All rooms dated furniture, limited options for dining. Not worth the price.
Stayed 1 night in Aug 2023
Response from Reservations Team on 10 Aug 2023
Hi John, We have passed these comments to the management.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and an excellent view however expensive for just one night's stay and no breakfast
Stayed 1 night in Jul 2023
Response from Reservations Team on 1 Aug 2023
Hi, Thank you for your feedback and reviews.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Great stay! The staff are super welcoming and helpful. I had a sea view which was stunning. I was using as my base camp to explore the highlands but it is a bit far out of the way. If you want to go to Isle of Skye it will be at least 3 hours driving or book the ferry from Mallaig to Armadale and it will save you a ton of time. Just book it early since it fills up. Will definitely stay here again.
Stayed 3 nights in Jul 2023
Response from Reservations Team on 30 Jul 2023
Hi Kathryn, Thank you very much for your feedback and reviews about the location, friendly staff and the service provided. We are glad to hear you had a pleasant stay with us. Hoping to see you once again soon.

4/10 Poor

David, Isle of Skye

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not been updated since 1980, shower and carpet covered in hairs, sink did not drain and room was damp. All that for £220 breakfast.
Stayed 1 night in Jul 2023
Response from Reservations Team on 30 Jul 2023
Hi David, We have forwarded these to the management and they will look into these.

8/10 Good

Ian

Stayed 1 night in Jul 2023
Response from Reservations Team on 30 Jul 2023
Hi Ian, Thank you for your feedback!

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023
Response from Reservations Team on 30 Jul 2023
Hi Barbara, Thank you for your feedback!

6/10 Okay

John

Stayed 1 night in Jul 2023
Response from Reservations Team on 14 Jul 2023
Hi John, Thank you for your feedback. Hoping to see you once again.

4/10 Poor

Jim

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Reservations Team on 8 Jul 2023
Hi Jim, Thank you for your feedback!

10/10 Excellent

Donald

My wife and I had a wonderful stay. Yhe staff were very corteous and engaging. We had a beautiful view of the Morar Loch.
Stayed 1 night in Jun 2023
Response from Reservations Team on 3 Jul 2023
Hi Donald, Thank you very much for your lovely feedback and reviews. We are glad to hear you enjoyed your stay with us. Hoping to see you once again soon.

6/10 Okay

Susan

Travelled with family, Travelled with partner
Liked: Staff & service
Dinner was ok but breakfast was terrible and there was no option of just getting a cup of coffee - you had to pay for the full buffet even if you only wanted coffee
Stayed 2 nights in Jun 2023
Response from Reservations Team on 3 Jul 2023
Hi Susan, Thank you for your feedback and reviews. We have taken notes of your comments and we will look into these soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating with dogs
Clean comfortable and very accommodating with our 2 dogs. Room In attic very hot so provided a fan. Good breakfast
Stayed 1 night in Jun 2023
Response from Reservations Team on 12 Jun 2023
Hi Andrew, Thank you very much for your honest feedback and reviews about hotel, service provided and the food. We are glad to hear you and the pets enjoyed the stay with us. Hoping to see you once again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Lovely stay in the hotel. It was well suited to a family. Overall very comfortable, clean, and some nice touches. It is an older property, but they have kept it nice. Staff is friendly. Good place to spend the night when visiting the area.
Stayed 1 night in Jun 2023
Response from Reservations Team on 12 Jun 2023
Hi, Thank you very much for your lovely feedback and reviews about the location, friendly staff, rooms and the service provided. We are glad to hear you and your family had a pleasant stay with us. Hoping to see you once again soon.

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind people and the place was clean but Morar has almost no choice for places to eat. We had to eat every meal at the hotel, and Mallaig isn’t much better. That’s all the food for miles around. The room was clean but the bed was not very comfortable and the sink sprayed like crazy unless it was turned on very low. Kind people but if you can find something on the Isle of Skye do that instead
Stayed 3 nights in May 2023
Response from Reservations Team on 4 Jun 2023
Hi Alexandria,Thank you for your feedback and reviews. We have taken notes of your comments and we will look into these soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good, room a bit small but comfortable bed and good breakfast
Stayed 1 night in Jun 2023
Response from Reservations Team on 4 Jun 2023
Hi Richard, Thank you very much for your feedback and reviews! Hoping to see you once again soon.

10/10 Excellent

Nenad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and easy-going.
Stayed 1 night in May 2023
Response from Reservations Team on 31 May 2023
Hi Nenad, Thank you very much for your feedback and reviews. Hoping to see you once again soon.