Dear John, We would like to thank you for sharing your experience at ICON Valparaiso Hotel. It is very pleasing to know that you enjoyed your stay and that our staff assistance and service were so nice for you. Regarding spa functions in our pool I inform you that will be working as soon as we received some materials from our provider. I apologize for the inconvenience. Looking forward to welcoming back you again, Kind Regards, Felipe Morales, Host - Hotel Manager, ICON VALPARAISO

Dear Ari, Thank you very much for making us aware of your wonderful assessment, at the same time that we would like to reiterate our congratulations on your recent honeymoon. Thank you for your kind comments and recognition of our Hotel. Thank you for your confidence in choosing us for your recent visit to Majorca. For all of us the full satisfaction of our guests is the greatest objective, I am glad that we have achieved it on this occasion. Hoping to have the opportunity to welcome you again on future visits to Majorca, we send you, on behalf of the entire hotel team, a cordial greeting. Felipe Morales, Host – Hotel Manager, ICON VALPARAISO

Dear Jorge,Thank you very much for choosing ICON Valparaiso during your stay in Cala Murada and for sharing your experience with us and other users.We are glad to know that we have met your expectations, that you have had a pleasant stay with us and that you have felt well looked after by all our staff. Our main priority is the well-being and satisfaction of our guests.We appreciate your recommendations and look forward to welcoming you back many more times.We send you our best regards from this small corner of the island.Yours sincerely,Marga ArtiguesExperience Manager

Dear Suzanne,Thank you very much for choosing ICON Valparaiso during your stay in Cala Murada and also for sharing your rating with us and other users.We hope you had a pleasant stay with us and we look forward to welcoming you again in the near future.Best regards,Marga ArtiguesExperience Manager

Dear Joel,Thank you very much for choosing ICON Valparaiso and for taking the time to share your experience with us and with other users.We are glad to know that our manager Sebastien made sure that you could have a pleasant stay here with us. Sebastien is a great person and an excellent manager, his top priority is to make our guests feel comfortable and happy during their stay with us.We send you our best regards from this little corner of Mallorca and we hope to have the chance to welcome back in the not too distant future.Yours sincerely,Marga ArtiguesExperience Manager

Dear guest,Thank you very much for choosing ICON Valparaiso during your stay in Cala Murada and for sharing your experience with us and other users.We are very happy to know that your experience with us has been satisfactory, we apologize for the incident you had with the room on the first day but we are glad to know that with the new room you felt comfortable and that you enjoyed the pool terrace with its wonderful sea views.We are also very pleased to know that you felt well looked after by all our staff.It will be a pleasure for us to welcome you again in the near future.Best regards,Marga ArtiguesExperience Manager

Dear Ria,First of all, thank you very much for having dedicated part of your time to share your experience with us about the incredible stay you had at ICON Valparaíso.We are glad to know that you have enjoyed the location, the excellent view from your room and in general everything that makes up ICON Valparaíso. We are pleased to know that you have felt well cared for by the entire team.We hope to welcome you again the next year.Have a good winter,Sincerely,Rocío Cerdá- Guest Experience ICON Valparaíso

Dear Gary,Thank you very much for choosing ICON Valparaíso during your stay in Mallorca and also for dedicating part of your time to sharing with other users the magnificent score that you have assigned us.The satisfaction of our clients is very important for us.We look forward to welcoming you again in the not too distant future.Kind regards,Marga ArtiguesExperience Manager

Querido Juancarlo, Muchas gracias por haber elegido ICON Valparaiso y por haber dedicado parte de tu tiempo en compartir tu experiencia con nosotros y con los demás usuarios. Para nosotros es muy gratificante saber que hemos cumplido con todas sus expectativas y que has tenido una estancia satisfactoria . Esperamos tener la oportunidad de poder darte de nuevo la bienvenida en un futuro no muy lejano. Saludos CordialesSebastien JoverManager Host Icon Valparaiso

Dear, First of all, thank you very much for choosing Icon Valparaiso during your stay in Mallorca, and for the time you have dedicated to sharing your experience with us and other users. What a pleasure to have such a score on us. Nothing is more important than making you happy during your vacation. Thank you, we wish you a good summer.Rocío Cerdá- Guest Experience ICON Valparaíso

Dear Giovanna, Thank you very much for choosing ICON Valparaiso and for taking part of your time to share your experience with us and with other users. It is very gratifying for us to receive a comment like yours and to know that you have enjoyed the hotel, its decoration, the views, the Suite and the gastronomy.Although mainly what makes us most happy is to know that you have had an excellent holiday here with us. It will be a pleasure for us to welcome you back on another occasion. Greetings from the entire ICON Valparaíso team. Sincerely, Marga Artigues Experience Manager

Dear Flavio Thanks you for choosing the Icon Valparaiso for your stay in Mallorca and for share your opinion about the Hotel with us and the other users. We are glad that you enjoyed your visit and we hope too see you agian next tiem. Thank you again and best regards

Dear guest, Thank you very much for choosing ICON Valparaíso and for taking part of your time sharing your experience with us and with other users. We are glad to know that you liked the hotel, the decoration, the gastronomy and the treatment you have received from our human team. The satisfaction of our clients is our primary objective. We look forward to welcoming you again in the not too distant future. Kind regards, Marga Artigues Experience Manager

Dear Jurate First of all thank you for choosing the Icon Valparaiso for your stay in Mallorca during your hollidays and for the time to share your experience. We are glad that you enjoyed so much your stay with us and we hope too see you agin in your next visit. Thank you again and best regards

Estimado Huésped Ante todo muchas gracias por escoger el Icon Valparaíso para hospedarse durante su estancia en Mallorca y por la alta puntuación concedida. Nos alegra que disfrutara de su estancia y esperamos poder volver a recibirles en su próxima visita. Gracias nuevamente y saludos

Dearguest Thank you for sharing your feed back with Google users. It is our pleasure to know you. enjoyed your stay with us. Looking forward to welcoming you back again soon,kindest regards.Teresa T.Superhost

Dear guest, Thank you very much for choosing ICON Valparaíso to spend your holidays and to dedicate part of your time sharing your experience. We are glad to know that we have met all your expectations, that you liked the location of the hotel, the room and the restaurant meals and, above all, that you had a pleasant stay. For us, the satisfaction of our customers is our main objective. Best regards from Mallorca! We look forward to welcoming you again in the near future. Sincerely, Marga Artigues Experience Manager

Dear Anca, Thank you very much for choosing us and for dedicating your time to share your experience at Icon Valparaiso. We are very happy to know that you had a pleasant and relaxing stay,that you liked the location of the hotel and the views, the room and the treatment received by all our team. It is a pleasure for us to know that we have met all your expectations. We will convey your kind comments to the whole team that will surely be very happy. Greetings from Mallorca! We will be happy to welcome you again on another occasion! Sincerely, Isabel Binimelis. Guest Experience

Dear guest, We love knowing that we have met your expectations and everything has seemed perfect! We hope to see you again at your house in Cala Murada! Pablo Cañada Hotel Manager

Dear Anne, What a joy to know that you have enjoyed your vacation with us! We are happy to know that you have liked our views, peace in the environment and especially our staff. We hope to see you again! Pablo Cañada Hotel Manager

Dear customers, First of all we want to thank you for choosing Icon Valparaiso Hotel to spend your holidays. For us it is very gratifying to receive comments like yours. Knowing that you have enjoyed your stay with us, our facilities, services and the fabulous sea views from the hotel makes our daily work very rewarding. We hope to see you again in Icon Hotels Greetings from Icon Valparaiso team Marga Artigues Experience Manager

Dear Maria, Thank you very much for taking your time to review your experience at Valparaiso Hotel. We are very glad that you enjoyed your trip to Madrid.Our aim is to make our guests feel at home, and offer a comfortable stay, along with a breakfast and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf. Sorry for the inconveniences about the dinner, we are going to improve it. Looking forward to welcoming you again very soon, Best Regards Pablo Rozas Experience Manager

Dear Marta, Thank you for choosing Valparaíso Hotel by Petit Palace for your trip and also for sharing your great Experience with us. We are please to know you enjoyed our Breakfast and also our quiet and beutiful area. Actually our ac is working correctly, we apologize the inconveniences. Looking forward to see you soon Kind Regards, Laura Ortega Guest Experience

Dear Guest, We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to share your experience with Expedia community. I was thrilled to learn that our team were very welcoming and personable during your stay. On the other hand, please accept my apologies that your room didn’t offer that you deserve. We are going to check aircon to avoid in the future. Once again, thank you for your comments as they will help us to take appropriate steps to maintain and improve our standards of quality. Please note, we are working on improving our facilities and hope that if you decide to come back and stay with us, you can check it. It would be a pleasure for the whole team that you come back to our hotel . Kind regards Pablo Rozas Experience Manager

Liebe Nadine, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare zu schreiben und uns das Ergebnis Ihrer Erfahrung nach Ihrem letzten Aufenthalt mitzuteilen. Als Leiter des Hotels bedauere ich angesichts Ihrer Bewertungen, dass Ihre Erfahrung und Ihr Aufenthalt bei uns so negativ ausgefallen sind und sehr weit von unserem täglichen Ziel entfernt sind, sicherzustellen, dass sich unsere Gäste wohlfühlen, gut betreut und gepflegt werden Aufenthalte so angenehm wie möglich gestalten. Ich kann verstehen, dass Ihre negativen Bewertungen, die Sie zu einer so niedrigen Gesamtbewertung veranlassen, in erster Linie auf einen für uns sehr wichtigen Aspekt zurückzuführen sind, nämlich den größtmöglichen Komfort für unsere Gäste zu erreichen. Ich entschuldige mich aufrichtig und zutiefst. Ich möchte Ihnen auch für Ihr Feedback danken, ebenso wie für Ihre positiven Kommentare zu unserer wunderbaren Aussicht und Lage. Wir nehmen Ihre Anregungen zu unserem Frühstücksangebot zur Kenntnis, entschuldigen uns für alles, was Ihnen nicht geschmeckt und zufrieden gestellt hat und werden weiter daran arbeiten, es zu verbessern. Danke schön. Ich bedanke mich bei Ihnen für Ihr Vertrauen in unser Hotel und stehe Ihnen jederzeit für weitere Auskünfte in dieser Hinsicht zur Verfügung. Ich hoffe nur, dass ich Sie eines Tages wieder bei uns begrüßen und persönlich mit Ihnen sprechen kann. Beste grüße, Felipe Morales, Host, ICON VALPARAISO

Dear guest,Thank you very much for choosing ICON Valparaiso during your stay in Cala Murada and also for sharing your experience with us and other users.We are glad to know that you had a satisfactory stay and that you enjoyed the calm and the incredible views that our establishment offers.We look forward to welcoming you back in the not too distant future.Best regards,Marga ArtiguesExperience Manager

Liebe Ursula, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt bei uns. Es freut uns zu hören, dass Sie das Frühstück positiv bewertet haben. Es tut mir leid, wenn Ihnen ein Aspekt des Essens nicht gefallen hat, und ich wäre Ihnen dankbar, wenn Sie uns dies in Zukunft mitteilen würden. Wir bemühen uns, Ihnen einen außergewöhnlichen Aufenthalt zu ermöglichen und bedauern, dass dies in diesem Fall nicht der Fall war.Wir hoffen, dass Sie wieder bei uns übernachten werden.Mit freundlichen Grüßen, Carolina CerveraHost

Dear Kyunghwa,Thank you very much for choosing ICON Valparaiso during your stay in Cala Murada and also for sharing your experience with us and other users.We are very happy to know that your experience has been satisfactory, that you have found the ideal place to relax and above all that you have felt well looked after by our staff.We hope to have the opportunity to welcome you again in the near future.Best regards,Marga Artigues-Experience Manager-

Cher Hubert,Merci beaucoup d'avoir choisi ICON Valparaiso et d'avoir pris le temps de partager votre expérience avec nous et avec d'autres utilisateurs.Nous sommes très heureux de savoir que votre séjour a été satisfaisant et que vous avez apprécié l'emplacement de l'hôtel, les chambres, la gastronomie et le traitement que vous avez reçu de la part de l'ensemble de notre personnel.Nous vous envoyons nos meilleures salutations depuis Cala Murada et nous espérons vous accueillir à nouveau dans un futur proche.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Marga ArtiguesExperience Manager

Liebe Svenja,Vielen Dank, dass Sie sich während Ihres Aufenthalts in Cala Murada für das ICON Valparaiso entschieden haben und dass Sie Ihre Erfahrungen mit uns und anderen Nutzern teilen.Wir freuen uns zu wissen, dass Ihre Erfahrung mit uns zufriedenstellend war, dass Ihnen die Lage, die Zimmer, die Sauberkeit, das Frühstück und die Behandlung durch das gesamte Personal, insbesondere durch unseren Manager Sebastien, gefallen haben. Für uns hat die Zufriedenheit unserer Kunden oberste Priorität.Wir grüßen Sie herzlich aus dieser kleinen Ecke der Insel und hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen,Marga ArtiguesExperience Manager

Liebe Roland,Vielen Dank, dass Sie sich während Ihres Aufenthalts in Cala Murada für das ICON Valparaíso entschieden haben.Es freut uns sehr zu wissen, dass Sie einen angenehmen Aufenthalt hatten, dass Ihnen unser Frühstück geschmeckt hat und dass Sie sich von unserem Team gut betreut gefühlt haben.Wir hoffen, dass wir die Gelegenheit haben, Sie in nicht allzu ferner Zukunft wieder begrüßen zu dürfen.Mit freundlichen Grüßen,Marga ArtiguesExperience Manager

Hello Mingook, first of all thank you for choosing Icon Valparaíso for your stay in this wonderful Mediterranean island. Thank you for taking the time to share your experience with us and other users. We are very happy that you have that opinion of us. There is nothing more important than making you happy and taking care of every detail during your vacation. We are glad to read that you like the hotel for its beautiful view of the sea and above all for the human quality of our staff.Thanks for the good words. The entire team at the ICON Valparaíso hotel wishes you the best.Kind regardsRocío Cerdá - Guest Experience

Cher Aurélien,Tout d'abord, nous voulons vous remercier d'avoir choisi ICON Valparaíso lors de votre séjour à Cala Murada et aussi d'avoir consacré une partie de votre temps à nous donner une évaluation.Nous espérons avoir l'opportunité de vous accueillir de nouveau dans un avenir pas trop lointain.Cordialement,Marga ArtiguesExperience Manager

Liebe Dominique,Vielen Dank, dass Sie sich für ICON Valparaíso entschieden haben und sich die Zeit genommen haben, Ihre Erfahrungen mit uns und anderen Benutzern zu teilen.Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie die private Aussicht von unserer Klippe genossen haben.Für uns steht die Zufriedenheit unserer Kunden im Vordergrund.Wir begrüßen Sie herzlich und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Aufrichtig.Rocío CerdáGuest Experience- ICON Valparaíso

Guten Morgen Liebe Vera , was für eine nette Nachricht, danke für diese freundlichen Worte. Nichts ist wichtiger als Ihre Zufriedenheit. Und es ist eine wahre Freude, Ihre Kommentare zu lesen. Im Namen des gesamten ICON Valparaíso-Teams möchte ich mich nochmals bei Ihnen bedanken und wünsche Ihnen einen schönen Sommer. Grüße aus dem mediterranen Paradies .Rocío Cerdá- Guest Experience ICON Valparaíso

Dear Aline, First of all, thank you very much for choosing Icon Valparaiso during your stay in Mallorca, and for the time you have dedicated to sharing your experience with us and other users. What a pleasure to have such a score on us. Nothing is more important than making you happy during your vacation. Thank you, we wish you a good summer.Rocío Cerdá- Guest Experience ICON Valparaíso

Dear,First of all, thank you very much for choosing Icon Valparaiso during your stay in Mallorca, and for the time you have dedicated to sharing your experience with us and other users. What a pleasure to have such a score on us. Nothing is more important than making you happy during your vacation. Thank you, we wish you a good summer.Rocío Cerdá- Guest Experience ICON Valparaíso

Good morning,Dear Mikael,First of all, thank you very much for choosing Icon Valparaiso during your stay in Mallorca, and for the time you have dedicated to sharing your experience with us and other users. We are sorry to see that the score has not been entirely good. We will continue working for it. Nothing is more important than making you happy during your vacation. Thank you, we wish you a good summer.Best Regards,Rocío Cerdá- Guest Experience ICON Valparaíso

Beste Nicky Pauline Namens het hele ICON Valparaíso-team willen we u bedanken voor de tijd die u heeft besteed aan het achterlaten van een reactie. We werken voor en voor de klant en proberen het best mogelijke te doen, zodat ze goede herinneringen krijgen. We zullen in dezelfde lijn blijven werken om u niet teleur te stellen. Groeten van het prachtige eiland Mallorca. Rocío Cerdá- Guest Experience ICON Valparaíso

Querido Cristina, Muchas gracias por haber elegido ICON Valparaiso y por haber dedicado parte de tu tiempo en compartir tu experiencia con nosotros y con los demás usuarios. Para nosotros es muy gratificante saber que hemos cumplido con todas sus expectativas y que has tenido una estancia satisfactoria . Esperamos tener la oportunidad de poder darte de nuevo la bienvenida en un futuro no muy lejano. Un gran saludo! Marga Artigues Experience Manager

Lieber Alex, Vielen Dank, dass Sie sich für ICON Valparaiso entschieden haben und dass Sie einen Teil Ihrer Zeit darauf verwendet haben, Ihre Erfahrungen mit uns und anderen Benutzern zu teilen. Wir freuen uns sehr zu wissen, dass Ihnen die Lage des Hotels, die Aussicht und der Poolbereich gefallen haben. Für uns steht die Zufriedenheit unserer Kunden an erster Stelle. Wir hoffen, Sie in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen. Freundliche Grüße. Marga Artigues Experience Manager

Liebe Marina, Vielen Dank, dass Sie sich für ICON Valparaiso entschieden haben und dass Sie einen Teil Ihrer Zeit darauf verwendet haben, Ihre Erfahrungen mit uns und anderen Benutzern zu teilen. Wir freuen uns sehr, dass Sie die Aussicht von Ihrem Zimmer und die Ruhe des Ortes genossen haben. Für uns steht die Zufriedenheit unserer Kunden an erster Stelle. Wir hoffen, Sie in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen. Wir schicken euch einen großen Gruß aus Cala Murada Marga Artigues Experience Manager

Dear Sylvie Thanks for choosing the Icon Valparaiso for your stay in Mallorca and for the high score awarded. We are glad that you enjoyed your stay with us and we hope too see you agian in your next visit. Thank you again and best regards

Lieber Rene Vielen Dank, dass Sie sich während Ihres Aufenthalts in Cala Murada für das Icon Valparaiso entschieden haben und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt mit uns zu besprechen. Wir freuen uns, dass Sie Ihren Besuch genossen haben und danken Ihnen insbesondere für Ihre freundlichen Kommentare zu unseren Mitarbeitern. Wir freuen uns, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen. Mit freundlichen Grüßen.