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Grupotel Alcudia Pins

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property entrance
In-room safe, blackout curtains, free WiFi, bed sheets
5 restaurants, breakfast, lunch, dinner served; international cuisine
Sun deck

Overview of Grupotel Alcudia Pins

Grupotel Alcudia Pins

3.5 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

Explore the area

  • Popular LocationPlaya de Muro6 min walk
  • Popular LocationPollensa Port18 min drive
  • Popular LocationFormentor Cape30 min drive
  • AirportPalma de Mallorca (PMI)57 min drive

Room options

About this area


Located in Muro, Grupotel Alcudia Pins is on the beach. Pollentia Monographic Museum and Auditori d'Alcúdia are cultural highlights, and some of the area's attractions include Karting Can Picafort and Hidropark.

What's nearby

  • Playa de Muro - 6 min walk
  • Es Comú - 9 min walk
  • Albufera Natural Park - 3 min drive
  • Pollensa Port - 18 min drive
  • Formentor Cape - 30 min drive

Getting around

  • Petra Station - 18 min drive
  • Palma de Mallorca (PMI) - 61 min drive


  • Cafeteria Playa Ca'n Picafort - 4 min drive
  • Restaurante Boy - 3 min drive
  • Dakota TexMex - 4 min drive
  • Restaurant Figueret - 13 min walk
  • Can Tomas - 4 min drive

About this property

Grupotel Alcudia Pins

3.5-star hotel
Located close to Playa de Muro, Grupotel Alcudia Pins provides 2 poolside bars, a corner/local shop and a terrace. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and a beachfront location. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 6 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a gift shop and a vending machine
  • Tour/ticket information, ATM/banking services and concierge services
  • A computer station, a front desk safe and barbecues
Room features
All 598 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and deep-soaking baths
  • Mini fridges, microwaves and toasters

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).


Danish, English, German, Norwegian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 14.00-14.00 for adults and EUR 7.00-7.00 for children
  • 5 restaurants
  • 2 poolside bars and 3 bars/lounges

Restaurants on site

  • Bufet principal
  • Green & Grill
  • Taverna
  • La Bambola
  • The Garden BBQ

Things to do

  • 6 outdoor pools
  • Children's pool
  • Fitness centre
  • Playground
  • Shopping
  • Hot tub

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Water slide


  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station


  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels


  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini fridge
  • Toaster


  • Safe

Similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • High chair fee: EUR 15 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.00 to 14.00 for adults and from EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Grupotel Alcudia Pins?

As of 30 May 2023, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on 31 May 2023 start from €134.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

There is free parking nearby.

What time is check-in at Grupotel Alcudia Pins?

Check-in is from 2:00 PM - anytime.

What time is check-out at Grupotel Alcudia Pins?

Checkout is at noon. Late checkout is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

Situated on the beach, this hotel is within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 2.9 mi (4.7 km) away.




Rating 10 - Excellent. 12 out of 44 reviews" "
" "10 - Excellent 27%
Rating 8 - Good. 15 out of 44 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 10 out of 44 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 5 out of 44 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 2 out of 44 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

10/10 Excellent


Stayed 3 nights in Aug 2022

6/10 Okay


Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family place.
We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy. The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery. Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places. The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!
Stayed 4 nights in Jun 2019

6/10 Okay


Stayed 5 nights in Oct 2022