Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
Explore the area
Playa de Muro6 min walk
Pollensa Port18 min drive
Formentor Cape30 min drive
Palma de Mallorca (PMI)57 min drive
Room options
About this area
Muro
Located in Muro, Grupotel Alcudia Pins is on the beach. Pollentia Monographic Museum and Auditori d'Alcúdia are cultural highlights, and some of the area's attractions include Karting Can Picafort and Hidropark.
Located close to Playa de Muro, Grupotel Alcudia Pins provides 2 poolside bars, a corner/local shop and a terrace. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and a beachfront location.
In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
6 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
Buffet breakfast (surcharge), a gift shop and a vending machine
Tour/ticket information, ATM/banking services and concierge services
A computer station, a front desk safe and barbecues
Room features
All 598 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
Bathrooms with designer toiletries and deep-soaking baths
Mini fridges, microwaves and toasters
All-inclusive details
All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
Danish, English, German, Norwegian, Spanish, Swedish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Free off-site parking
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 14.00-14.00 for adults and EUR 7.00-7.00 for children
5 restaurants
2 poolside bars and 3 bars/lounges
Restaurants on site
Bufet principal
Green & Grill
Taverna
La Bambola
The Garden BBQ
Things to do
6 outdoor pools
Children's pool
Fitness centre
Playground
Shopping
Hot tub
Family friendly
6 outdoor pools
Children's pool
Corner/local shop
Laundry facilities
Microwave
Mini-fridge
Playground
Snack bar/deli
Water slide
Conveniences
ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Lockers available
Vending machine
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (once per stay)
Laundry facilities
Multilingual staff
Tour/ticket assistance
Business services
Computer station
Outdoors
BBQ grill(s)
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
High chair fee: EUR 15 per accommodation, per week
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 14.00 to 14.00 for adults and from EUR 7.00 to 7.00 for children
Late check-out fee: EUR 60.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro
Frequently asked questions
Does Grupotel Alcudia Pins have a pool?
Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
How much does it cost to stay at Grupotel Alcudia Pins?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on 31 May 2023 start from €134.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Alcudia Pins pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Alcudia Pins?
There is free parking nearby.
What time is check-in at Grupotel Alcudia Pins?
Check-in is from 2:00 PM - anytime.
What time is check-out at Grupotel Alcudia Pins?
Checkout is at noon. Late checkout is available for EUR 60.00 (subject to availability).
Are there all-inclusive benefits at Grupotel Alcudia Pins?
Some rate plans available at this property are all-inclusive.
Where is Grupotel Alcudia Pins located?
Situated on the beach, this hotel is within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 2.9 mi (4.7 km) away.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 12 out of 44 reviews" "
10 - Excellent
12
" "10 - Excellent 27%
Rating 8 - Good. 15 out of 44 reviews" "
8 - Good
15
" "8 - Good 34%
Rating 6 - Okay. 10 out of 44 reviews" "
6 - Okay
10
" "6 - Okay 23%
Rating 4 - Poor. 5 out of 44 reviews" "
4 - Poor
5
" "4 - Poor 11%
Rating 2 - Terrible. 2 out of 44 reviews" "
2 - Terrible
2
" "2 - Terrible 5%
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
6.7/10
Eco-friendliness
Reviews
8/10 Good
Rebecca
Travelled with family and small children
3 Sept 2022
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment
Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Rebecca
Stayed 7 nights in Aug 2022
10/10 Excellent
Simon
20 Aug 2022
Simon
Stayed 3 nights in Aug 2022
6/10 Okay
Christina
4 Aug 2022
Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else.
Quite old building and facilities. Simple furnishings.
Friendly staff.
Christina
Stayed 3 nights in Jul 2022
6/10 Okay
Verified traveller
Travelled with family
11 Oct 2021
Liked: Cleanliness, staff & service
Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy.
The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery.
Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places.
The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.
F
Stayed 7 nights in Sep 2019
10/10 Excellent
Verified traveller
27 Jun 2019
Liked: Cleanliness, staff & service
Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!