3/5 Okay
Verified traveller
Travelled with family
11 Oct 2021
Liked: Cleanliness, staff & service
Nice family vacation
Stayed 8 nights in Oct 2021
Grupotel Alcudia Pins
Photo gallery for Grupotel Alcudia Pins
Overview of Grupotel Alcudia Pins
Grupotel Alcudia Pins
3.9/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
Explore the area
- Playa de Muro8 min walk
- Es Comú9 min walk
- Albufera Natural Park6 min drive
- Palma de Mallorca (PMI)58 min drive
Choose dates to view prices
About this area
Muro
Located in Muro, Grupotel Alcudia Pins is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Looking to enjoy an event or a game while in town? See what's happening at Karting Can Picafort or Plaza de Toros.
What's nearby
- Playa de Muro - 8 min walk
- Es Comú - 9 min walk
- Playa de Can Picafort - 3 min drive
- Albufera Natural Park - 6 min drive
- Alcudia Beach - 21 min drive
Getting around
- Sa Pobla Station - 19 min drive
- Palma de Mallorca (PMI) - 58 min drive
Restaurants
- Where to eat
- Bufet principal – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
- Green & Grill – Beachfront buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
- Taverna – Beachfront restaurant offering regional cuisine. Serves lunch and dinner daily. Kids' menu available.
- La Bambola – Restaurant offering Italian cuisine. Serves breakfast and dinner daily. Kids' menu available.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Free off-site parking
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 7.40-10.40 for adults and EUR 3.7-5.20 for children
- 5 restaurants
- 2 poolside bars and 3 bars/lounges
Things to do
- 6 outdoor pools
- Children's pool
- Fitness centre
- Playground
- Shopping
- Hot tub
Family friendly
- 6 outdoor pools
- Children's pool
- Corner/local shop
- Laundry facilities
- Microwave
- Mini-fridge
- Playground
- Snack bar/deli
- Water slide
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Lockers available
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Housekeeping (once per stay)
- Laundry facilities
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Danish
- English
- German
- Norwegian
- Spanish
- Swedish
Business services
- Computer station
Outdoors
- BBQ grill(s)
- Beachfront location
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating
Bathroom
- Bathtub or shower
- Deep-soaking bath
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- 29-inch LCD TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Microwave
- Mini fridge
- Toaster
More
- Safe
Similar properties
See similar properties
Muro
Business-friendly
Free WiFi
Guest rating 3.5+
3 star
Pool
Hotel
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
- High chair fee: EUR 15 per accommodation, per week
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between EUR 7.40 and EUR 10.40 for adults, and EUR 3.7 and EUR 5.20 for children (approximately)
- Late check-out fee: EUR 60.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Property registration number H-PM-2637
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro
Frequently asked questions
Overall score and ratings
3.9
Good
4.1/5
Cleanliness
4.2/5
Staff & service
3.6/5
Amenities
3.8/5
Property conditions & facilities
5/5 Excellent
Verified traveller
23 Aug 2020
Stayed 4 nights in Aug 2020
4/5 Good
Verified traveller
11 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
5/5 Excellent
Verified traveller
22 Oct 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
4/5 Good
F
Travelled with family
15 Sep 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family place.
Stayed 7 nights in Sep 2019