Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants and 2 outdoor pools

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Photo gallery for Grupotel Alcudia Pins

2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Balcony view
Balcony view
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand
Grupotel Alcudia Pins near Playa de Muro is a family spot with six pools, including a children's waterslide. Enjoy the spa tub, terrace, and international dishes at five restaurants. Guests praise the attentive staff and comprehensive amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 22 of 22 rooms

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Family (2 Adults)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 2 children)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
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About the area

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 2 min walk - 0.2 km
  • Playa de Can Picafort - 4 min drive - 4.6 km
  • Alcúdia Beach - 7 min drive - 5.3 km
  • Hidropark - 9 min drive - 6.7 km
  • Alcúdia Port - 10 min drive - 7.8 km

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca (PMI) - 54 min drive

Restaurants

  • ‪Can Pescador - ‬4 min drive
  • ‪Tramuntana Restaurant - ‬3 min drive
  • ‪Ponderosa Beach - ‬3 min drive
  • ‪Gelats Artesa Valls - ‬3 min drive
  • ‪Fusion19 - ‬4 min drive

About this property

Grupotel Alcudia Pins

Family-friendly hotel near Playa de Muro
At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a corner/local shop and a terrace. Treat yourself to a manicure/pedicure or other spa services. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as basketball. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a computer station
  • A 24-hour front desk, a gift shop and barbecues
Room features
All 598 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and hairdryers
  • Mini fridges, microwaves and coffee/tea makers

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bufet principal
  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

Self-parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Checkout is at 11:00 AM. Late checkout is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.

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Reviews

Grupotel Alcudia Pins Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 140 reviews
Rating 8 - Good. 47 out of 140 reviews
Rating 6 - Okay. 27 out of 140 reviews
Rating 4 - Poor. 10 out of 140 reviews
Rating 2 - Terrible. 7 out of 140 reviews

Reviews

10/10 Excellent

Abdulazeez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lismara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

8/10 Good

Heikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Way to much noise from a stage in the evening and way to small of a pool area when you compare it to how many guests there is
Stayed 7 nights in Jul 2022

4/10 Poor

Denis

Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Evita

Liked: Cleanliness, amenities
Sehr schöne saubere Unterkunft.
Stayed 7 nights in Oct 2025

6/10 Okay

Kent

Liked: Amenities
If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking. The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Moïra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueillant et beau !
Stayed 3 nights in Aug 2025

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....
Stayed 3 nights in Sep 2025

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.
Stayed 7 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Reservierun
Stayed 1 night in Aug 2025

10/10 Excellent

JULIO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con unas instalaciones perfectas para los niños. Gran ubicación y personal muy amable. Muy recomendable.
Stayed 1 night in Aug 2025

10/10 Excellent

José Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran experiencia

Hemos estado solo 2 noches, pero ha sido una estancia muy satisfactoria. La playa accesible al hotel, buffet muy variado.
Stayed 2 nights in Aug 2025

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday

Had a week here it’s lovely , great location friendly staff. Food was great beach is lovely, we were not disappointed
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025

8/10 Good

GREGORY

Liked: Staff & service, room comfort

Semaine en famille

Emplacement idéal, proximité commerces. Piscine adaptés pour les enfants, le tobogan est un atout... Accès à la magnifique plage à 2 pas de la piscine. Cuisine varié , petit déjeuner au top. Boissons du all inclusive de mauvaise qualité. Facilité pour se garer devant l hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Anbefales

Ferie på et hotell på den nydelige Alcudiastranda blir aldri feil. Flotte rom, nyoppusset siden sist vi var der. Ellers begynner uteområdene å forfalle litt. Familieshow hver kveld, veldig hyggelig. All Inclusive er et must, veldig god mat! Og alltid masse å velge mellom! Kjempefin plass for familieferie!
Stayed 10 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, property conditions & facilities
Kommen wieder
Stayed 1 night in Sep 2024

10/10 Excellent

nicoleta

Liked: Property conditions & facilities
È un struttura grande con tante possibilità di rilassarsi sia in spiaggia che nelle piscine,acqua del mare appena esci dalla struttura cristalină ,tutto perfetto,personale cordiale e gentile
Stayed 2 nights in Sep 2024

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig godt 👍

Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Stayed 10 nights in Aug 2024

10/10 Excellent

Pau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Volveremos sin duda
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SÉJOUR HORRIBLE

On devait avoir un logement avec vue sur la grande piscine en étage on s est retrouvé au rdc j avais précisé loin des ascenseurs pour être au calme c était tellement bruyant que nous nous sommes pas reposé !!! Au final votre Apart hôtel était nul et pourtant on est pas chiant d habitude
Stayed 7 nights in Aug 2024

6/10 Okay

Ruth-Marie

Disliked: Cleanliness, property conditions & facilities

Alcudia pins

Veldig små og trange rom. Såvidt man kunne gå forbi sengen. Passer for 2 personer, ikke en familie på 4. Dårlig renhold rundt bassengområdet og fellestoaletter.
Stayed 11 nights in Aug 2024