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Hotel Condesa

Photo gallery for Hotel Condesa

Aerial view
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas

Overview of Hotel Condesa

VIP Access
UNESCO Sustainable Travel Pledge

Hotel Condesa

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant
Map
C/ Roselles, 4, Alcúdia, Mallorca, 7410

Explore the area

  • Popular LocationPlaya de Muro1 min walk
  • Popular LocationCova de Sant Martí20 min walk
  • Popular LocationAlcúdia Beach16 min drive
  • AirportPalma de Mallorca (PMI)51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Alcúdia

Located in Alcúdia, Hotel Condesa is on the beach. Alcúdia Port and Pollensa Port are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Albufera Natural Park. Travelling with kids? Don't miss Hidropark. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and mountain climbing nearby.

What's nearby

  • Playa de Muro - 1 min walk
  • Cova de Sant Martí - 20 min walk
  • Hidropark - 9 min drive
  • Albufera Natural Park - 10 min drive
  • Alcúdia Beach - 16 min drive

Getting around

  • Sa Pobla Station - 17 min drive
  • Palma de Mallorca (PMI) - 51 min drive

Restaurants

  • Hawaii - 3 min walk
  • Floridita - 5 min walk
  • Las Delicias - 5 min walk
  • S'Albufera - 7 min walk
  • El Patio - 12 min walk

About this property

Hotel Condesa

4-star eco-friendly hotel by the sea
Located close to Alcúdia Beach and Albufera Natural Park, Hotel Condesa provides an airport drop-off service, 2 swim-up bars and a poolside bar. With a white sand beach, beachfront dining and beach towels, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna. Enjoy Mediterranean cuisine, a poolside location, and ocean views at the two on-site restaurants. Enjoy the gym, as well as activities, such as archery and beach volleyball. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a 24-hour front desk
  • A front desk safe, a lift and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 475 rooms offer comforts such as furnished balconies and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Hairdryers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and heating

All-inclusive details

All-inclusive room rates at Hotel Condesa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Premium alcoholic drinks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Catalan, English, French, German, Italian, Polish, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a EUR 75 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a EUR 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 33 ft
  • Street parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 20 for adults and EUR 10 for children
  • 2 restaurants
  • 2 swim-up bars, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante El Amarre
  • Restaurante Don Jaime
  • Happy burguer - Snack Bar
  • Bar Alcanada

Things to do

  • Arcade/games room
  • Archery
  • Beach volleyball
  • Bike rentals
  • Bike cleaning
  • Bike repair services
  • Bike storage
  • Children's pool
  • Electric bike charging stations
  • Fitness centre
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Energy-saving features in guest rooms
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 46.20 per person
  • Airport shuttle fee per child: EUR 46.20 (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3.70 per day
  • Towels fee: EUR 10 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 25 March to 31 October
Pool access available from 10:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Condesa Bahía Alcudia
Condesa De La Bahia
Condesa De La Bahia Alcudia
Hotel Condesa Bahía All Inclusive Alcudia
Hotel Condesa De La Bahia Alcudia
Condesa De La Bahia Hotel Port d`Alcudia
Condesa De La Bahia Majorca, Spain
Hotel Condesa Bahía All Inclusive
Condesa Bahía All Inclusive
Hotel Condesa de la Bahía
Hotel Condesa Bahía
Condesa Bahía Alcudia
Condesa Bahía
Hotel Condesa De La Bahia Majorca Spain
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Hotel Condesa All Inclusive Alcudia
Hotel Condesa All Inclusive
Condesa All Inclusive Alcudia
Condesa All Inclusive
Hotel Hotel Condesa - All Inclusive Alcudia
Alcudia Hotel Condesa - All Inclusive Hotel
Hotel Hotel Condesa - All Inclusive
Hotel Condesa - All Inclusive Alcudia
Hotel Condesa de la Bahía
Mar Hotels Condesa de la Bahía All Inclusive
Hotel Condesa de la Bahía All Inclusive
Hotel Condesa De La Bahia
Condesa All Inclusive Alcudia

Frequently asked questions

Does Hotel Condesa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Hotel Condesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Condesa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Condesa?

Check-in is from 2:00 PM - 6:00 AM.

What time is check-out at Hotel Condesa?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Condesa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 46.20 per person applies.

Are there all-inclusive benefits at Hotel Condesa?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Condesa located?

Nestled on the beach, this Alcúdia hotel is within 1 mi (2 km) of Playa de Muro and Alcúdia Beach. Hidropark and Albufera Natural Park are also within 3 mi (5 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 202 out of 438 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 161 out of 438 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 49 out of 438 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 15 out of 438 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 11 out of 438 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are the most beautiful and sweet people ever! Everyone was extremely helpful!!! Stay in the deluxe rooms. It’s amazing! The beach is unbeatable! Beautiful views and warm water!!! Thank you so much!!!

2/10 Terrible

Rick, Elizabethton

Travelled with family
Disliked: Staff & service, property conditions & facilities
There are 2 good things about this hotel - the beach and the showers. We stayed in Room 402 - avoid it like the plague - the elevators run all night and sounds like missiles are landing in the room. No one speaks English and I consider myself a decent Spanish speaker but not sure what version of Spanish they speak at the property. What's interesting is that when we ventured outside of the hotel - we could communicate in Spanish just fine in all of our other encounters - I am unsure what language they speak at the hotel. The music doesn't stop until late at night so forget resting anyway. No personal control of the balcony light - so even without the noise it's too bright to sleep. I was traveling with my daughter so I booked 2 beds - my daughter is 5' 2" and her legs hung way over the "2nd bed" - which was really just a couch - plus it took 3 attempts to finally get linens - which btw this hotel has no comforters or bedspreads - just a single top sheet on the bed - an old one in fact. Never try to call the front desk - it's a waste of time. They don't answer. I was on hold for 22 minutes before I realized it was futile and I needed to walk down there is I really needed the linens. The breakfast is boring, weird and cold - one morning I asked for a coke zero - the employee answered, "Not possible". I asked, "Why?" and she walked away - clearly out of English (or Spanish words to use - or maybe just didn't care?). Skip this place - there are many other excellent choices.

10/10 Excellent

Kasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

renata

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I usually don’t write reviews as I believe it’s better to say nothing than something terrible but here we go.1st day of check in, found dirty pillow case and hair from not sure who on my sheets. Ok cool, minor mistake. Went to reception asked for housekeeping to change my sheets, front desk said they would call them. I come back to my room later that evening and sheets were not changed. Went back to front desk, they said sorry it’s too late housekeeping already left and handed me sheets so i could change them myself. That was strike one, strike two, the food was terrible - not sure what they put in there but my family and I had stomach issues the whole time we were there. Beach was not clean, the pool was freezing to the point where hotel guests were not even using it. I had such a bad experience I ended up checking out 4 nights early. Called Travelocity for a refund due to cleanliness and food issues, the hotel claimed those were not major issues and refused a refund. It’s disappointing that hotel management finds cleanliness not a major issue. I’d take my business somewhere else if I were you. Again, sorry to have to write this review but I had no choice as my refund was denied.
Stayed 8 nights in Oct 2022