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Iberostar Ciudad Blanca

Photo gallery for Iberostar Ciudad Blanca

On the beach, white sand
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Studio, Sea View | Minibar, in-room safe, desk, free WiFi

Overview of Iberostar Ciudad Blanca

UNESCO Sustainable Travel Pledge

Iberostar Ciudad Blanca

4-star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning
Map
Juan Carlos I, 43, Bahia De Alcudia, Alcúdia, Mallorca, 7408

Explore the area

  • Popular LocationAlcúdia Beach4 min walk
  • Popular LocationPlaya de Muro6 min walk
  • Popular LocationHidropark14 min walk
  • AirportPalma de Mallorca (PMI)53 min drive

Room options

About this area

Alcúdia

Located in Alcúdia, Iberostar Ciudad Blanca is on the beach. Roman Remains of Pollentia and Pollentia Monographic Museum are local landmarks, and some of the area's attractions include Hidropark and Karting Can Picafort.
Visit our Alcúdia travel guideOpens in a new window
Map

What's nearby

  • Alcúdia Beach - 4 min walk
  • Playa de Muro - 6 min walk
  • Hidropark - 14 min walk
  • Cova de Sant Martí - 3 min drive
  • Alcúdia Port - 9 min drive

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca (PMI) - 53 min drive

Restaurants

  • Bistró del Jardín - 3 min walk
  • Syrah - 7 min walk
  • Playero - 7 min walk
  • The Foxes Arms - 7 min walk
  • Woody Woodpeckers - 7 min walk

About this property

Iberostar Ciudad Blanca

4-star eco-friendly hotel
You can look forward to a poolside bar, a free daily manager's reception and a terrace at Iberostar Ciudad Blanca. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to spa services, such as a body treatment or a massage. Enjoy local cuisine, a poolside location, and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and smoke-free property
  • Tour/ticket information, multilingual staff and a vegetable garden
  • Guest reviews speak highly of the breakfast, beach locale and pool
Room features
All 303 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • TVs with satellite channels
  • Balconies, kitchenettes and mini fridges

All-inclusive details

All-inclusive room rates at Iberostar Ciudad Blanca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception

Restaurants on site

  • Bellviure
  • Sea Soul Beach Club

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Bike cleaning
  • Bike parking
  • Bike storage
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beachfront location
  • Garden
  • Organic produce
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath
  • Eco-friendly toiletries
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Mini fridge
  • Minibar
  • Stovetop

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs only
Up to 22 lb per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property uses solar energy, plus eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Ciudad Blanca Iberostar
Iberostar Blanca Ciudad
Iberostar Ciudad
Iberostar Ciudad Blanca
Iberostar Ciudad Blanca Alcudia
Iberostar Ciudad Blanca Aparthotel
Iberostar Ciudad Blanca Aparthotel Alcudia
Iberostar Ciudad Blanca Hotel Port d`Alcudia
Iberostar Ciudad Blanca Majorca, Spain
Iberostar Hotel Ciudad Blanca
Iberostar Puerto Alcudia
Iberostar Ciudad Blanca Alcua

Frequently asked questions

Does Iberostar Ciudad Blanca have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Iberostar Ciudad Blanca pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lb per pet. There's a fee of EUR 40 per pet, per night.

How much is parking at Iberostar Ciudad Blanca?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Iberostar Ciudad Blanca?

Check-in is from 2 PM - anytime.

What time is check-out at Iberostar Ciudad Blanca?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Iberostar Ciudad Blanca?

Some rate plans available at this hotel are all-inclusive.

Where is Iberostar Ciudad Blanca located?

Nestled on the beach, this Alcúdia hotel is within a 10-minute walk of Alcúdia Beach and Playa de Muro. Alcúdia Port and Hidropark are also within 1 mile (2 km).

Can I cancel my reservation for free at Iberostar Ciudad Blanca and receive a full refund?

Yes, Iberostar Ciudad Blanca offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Ciudad Blanca cancellation policy on our site for more details about any exclusions or requirements.

Iberostar Ciudad Blanca Reviews

Iberostar Ciudad Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 163 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 60 out of 163 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 13 out of 163 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 2 out of 163 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 163 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, room comfort
Excellent hotel for families - good kids' club and activities. Good food, good housekeeping.
Stayed 11 nights in Sep 2021

8/10 Good

Andrew

Travelled with family
Great staff and pools.....but...
The Hotel pools are brilliant and the Staff are amazing!! Food gets a little repetitive and bland......rooms need a refurb and matresses are terrible...springs in the back. Just buy new matresses and would make a huge difference
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 16 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with plenty of space and an amazing view over the pools and to the sea in the distance. There is a large main room with two sofa beds and a kitchenette with a table and 4 chairs. There is also a separate bedroom with twin beds and a bathroom with a shower over the bath. To improve we would have loved an extra bedroom so the lounge could just be a lounge rather than having to use the sofa as a bed but this seems to be the same for most places we looked at.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amazing variety and quality of food and great entertainment for both adults and children. The only one criticism would be that too many guests leave there towels/belongings on sunbeds and then don't use them for hours, or sometimes not at all! There should be a policy, like in most resorts, that if beds are unattended for 2-3 hours then towels should be removed.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Iberostar Ciudad Blanca
Great location on the beach with friendly service. Meals on site were buffet style, had a vast variety of items and tasted good.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
The staff was very friendly and nice. Breakfast was excellent! The room was very old, needs absolutely to be refurbished
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019