Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
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Reviews of Club Hotel Turan Prince World - All Inclusive

5 out of 5
Club Hotel Turan Prince World - All Inclusive
Kizilagaç / Side, Manavgat, Antalya

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 54 reviews" "
Rating 8 - Good. 20 out of 54 reviews" "
Rating 6 - Okay. 5 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Family stay
Generally ok cleanliness ok but we needed to get the bed sheets changed as they were stained on arrival Hotel felt a little dated with the furniture Food was good with lots of options
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are awesome, food is good if you are on VIP. Intertainment is good too. I will definitely go next year too.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from Guest Relations Manager on 12 Sept 2019
Dear Guest, For us, it is of great pleasure to learn about the lovely experience you have enjoyed as our guest. We appreciate your kind remarks towards our service. The entire team hopes to have the pleasure of welcoming you on many more occasions to come. Stay safe and see you soon again! Kind Regards, Club Hotel Turan Prince World

8/10 Good

Johnny

Liked: Staff & service, property conditions & facilities, room comfort
It was good , no issues worth mentioning , satisfied with everything , i recommend it to all.
Stayed 4 nights in Aug 2019
Response from Guest Relations Manager on 2 Sept 2019
Dear Mr. Johnny, Thank you for posting a superb review of your stay at the Turan Prince World Hotel. For us, it is of great pleasure to learn about the lovely experience you have enjoyed as our guest. We appreciate your kind remarks towards our service. The entire team hopes to have the pleasure of welcoming you on many more occasions to come. Stay safe and see you soon again! Kind Regards, Club Hotel Turan Prince World

6/10 Okay

Verified traveller

Stayed 10 nights in Aug 2019
Response from Club Hotel Turan Prince World on 24 Aug 2019
Dear Guest; We want you to know that we are very upset about the negative things you experience.If you had informed us of your problems before leaving the hotel,we would have liked to help you. we apologize again for the negative events you have experienced, and wish you a good day full of health. Best Regards,

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Club Hotel Turan Prince World on 19 Aug 2019
Dear Mr / Mrs Ziad , On behalf of Club Hotel Turan Prens World , we would like to express our sincere gratitude for choosing our property for your stay. Club Hotel Turan Prens World is happy to provide high class service to all our guests and will continue to improve our high level quality. Best Regards Club Hotel Turan Prince World

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The taxi normal price $100 through the hotel $155
I DONOT RECOMMEND ANY AMERICAN TO GO THERE AT ALL THEY CAN BE THREATENE TO BE KILLED BY BY THERE ASSOCIATED TAXI DRIVER
Stayed 5 nights in Aug 2019
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort!! very professional and friendly staff. great entertainment for young kids throughout the holiday recommended to my family and friends 4th time to Turkey ! fantastic value for money too
Stayed 10 nights in Jul 2019
Response from Guest Relations Manager on 12 Aug 2019
Dear Mr /Mrs Anonymous, On behalf of Club Hotel Turan Prens World , we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. Club Hotel Turan Prens World is happy to provide high class service to all our guests and will continue to improve our high level quality. Best Regards Club Hotel Turan Prince World

10/10 Excellent

sajjadali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2019
Response from Guest Relations Manager on 12 Jul 2019
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prince World. Your opinion is very important for our improvement.We will share with our management. We hope that you will stay with us several times more on your next vacations. Our Staff are ready to Welcome you. We are looking forward to welcome you in Club Hotel Turan Prince Hotels again. Best Regards Club Hotel Turan Prince World

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest, Thank you very much for evaluating our hotel with good points and we would like to be able to be our guests again. Best Regards, Club Hotel Turan Prince World

8/10 Good

Mo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach. I'd say its more of a 4* hotel rather than a 5*. Quite often there were powercuts but restored straight away. Facilities are great. Staff are generaally helpful although some staff do have a bit of a face on. Great resort fir the children. Wifi access everywhere. Friendly environment. And good food.
Stayed 7 nights in Oct 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best
Definitely recommended for families. Food - All type of delicious food at the buffet. Service - Excellent. Staff - Very Friendly. Comfort & cleanliness- 10/10.
Stayed 7 nights in Sep 2018
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest, Thank you very much for you choosing our hotel and nice point. We are pleased that you had a nice vacation. We are looking forward to welcome you back to Club Hotel Turan Prince World in the near future. Best Regards, Club Hotel Turan Prince World

10/10 Excellent

J, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel the beach is nearby staff are very helpful and kind
Stayed 6 nights in Oct 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Laura, london

Liked: Cleanliness, property conditions & facilities, room comfort
Summer holiday
We came to this hotel on our family holiday with a 1 and a half year old. The hotel is great, we thoroughly enjoyed our stay here. The slides were fabulous and the food was great too. Some of it a tad odd but overall really nice. The staff were okay, slightly annoying that majority do not speak English. However one particular fab staff member called Robert made our stay amazing. We found the other guests very rude, lack of manors especially when queuing for food during lunch service. They would just push in and do not apologise or say excuse me. The other guests I also found very demeaning to the staff and intimidating. Overall the hotel was great, food was fab. Always really clean and lots of different drinks/food available to select from. Would definitely recommend the hotel shame about the other guests though!
Stayed 6 nights in Sep 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly staff
Hotel staff were friendly , helpful and accommodating. We were given our room 4 hrs ahead of checkin time so we did't had to wait as we had kids and were tired from travel. Food was ok and the kids had a good time. It was need and clean and all facilities were well maintained. Although the we could't find many transportation option from airport which is approx 70 min via taxi. there were lots of activities to chose from for everyone.
Stayed 2 nights in Jul 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant hotel
Plenty of activities in the resort to keep kids entertained, nice food, we really enjoyed our stay. Downsides- staff don’t understand much English, bed matress are really hard.
Stayed 6 nights in Jul 2018
Response from M on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Mohammed, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND BIG RESORTS LOTS TO DO OR YOU CAN JUST CH
The whole family loved it. really good. lots to do or you can do nothing. its your choice.
Stayed 7 nights in Jul 2017
Response from M on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

VAL, GATWICK

Liked: Cleanliness, staff & service, room comfort
I would not recommend the taxi company that is based in the hotel. I would rather call up the yellow taxis & pay them. Had a terrible experience with the hotel based taxis, we asked for a 10 seater bus with driver we were furnished with a 9 seater plus driver to take us to manvagat indoor market. we were taken to the outdoor market which we hadnot asked for & after experiencing the indoor shopping we requested to be taken to the outdoor & they wanted to charge another £20 for a two minute trip. When arrangements were made for our pick up we were left stranded in the heat for an hour & half. Their phone is not answered & then we get told of a mis communication regarding pick up time!!!!! Even the day we left the lady was still hasseling us for the £20 when we had told her she did not provide the service we asked for. She was also talking to other people about us in another language which I found totally unacceptable.
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

ck, beirut

Disliked: Cleanliness
nice for a family vacation
Nice hotel that is safe for children, great food and entertainment staff very friendly and cooperative. The bad is they didn't change sheets everyday and the receptionist is rude also the operator woman not cooperating.
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

4/10 Poor

Haydar , London

Liked: Staff & service
Disliked: Cleanliness, room comfort
Awful rooms, dysfunctional beach, smell of sewage
To keep it as simple as possible as I am not one to read nor write reviews, it was severely unpleasant. I didn't think it was possible for a 5 star hotel to be of such a low standard. Firstly, the rooms. Probably the biggest problem was the rooms. I cannot fathom the discrepancy between the photos of the room and the actual room itself. Everything just screams low quality, I'll get to the smell later. The shower in the bathroom didn't have a door or anything sort of barrier between it and the toilet itself, so as you showered water would spray all over the bathroom, wetting anything within the vicinity. Not to mention the room itself was incredibly humid. The whole hotel itself had a deepening smell of sewage, but that coupled with the humidity in the room was basically lethal. I couldn't believe it. Moving onto the hotels facilities and such, they were great. It had a fun fair with many fun rides and enthusiastic staff. Great for kids. Not to mention how amazing the aqua park was, along with the multiple pools themselves. Now the beach on the other hand was simply futile. It really should have not even been there. The water was far too salty for one. You couldn't even walk in the beach as there were huge rocks everywhere, it's actually quite dangerous and I wouldn't recommend it to anyone. Hotel staff were great all around. Really can't complain about them, the highlight of the hotel to be fair. The weather is of course to be expected of Antalya. Incredibly humid.
Response from M on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

ian, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and at the beach
everything was perfect beach very close Aqua pArk is very big food was great And workers are very friendly thanks all of them
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I like every thing the food , activities and staff
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Victoria, Ukraine, Tanzania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Very friendly staff, Mediterranean Sea, many pools, water entertainments suitable for children of different ages. Food excellent! Beautiful gardens, clean water in the pools. Staff speaking Turkish, English, Russian, German! Amazing! Will recommend to others, specially for those with children. Will go again if God wish!
Response from M on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Hocine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2021

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Останавливались на приват вилле, все замечательно, номер, питание, сервис, уборка, все на очень хорошем уровне. Рекомендую.
Stayed 4 nights in Sep 2020
Response from Zhanar Tabaldieva on 8 Oct 2020
Уважаемая Елена, Искренне благодарим Вас за выбор нашего отеля и тем, что поделились Вашими впечатлениями об отдыхе. Будем рады Вас снова видеть среди гостей Club Hotel Turan Prince World. С уважением и наилучшими пожеланиями

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2020
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Verified traveller

Stayed 9 nights in Oct 2019
Response from Guest Relations Service on 21 Oct 2019
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019
Response from Guest Relations Manager on 21 Oct 2019
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Guest Relations Manager on 19 Oct 2019
Dear Guest; Thank you for taking the time review your stay with us. We hope that you will stay with us several times more on your next vacations. Our Staff are ready to Welcome you. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

6/10 Okay

Akif

Liked: Cleanliness, staff & service
Bien dans l’ensemble
Stayed 2 nights in Aug 2019
Response from Guest Relations Service on 2 Sept 2019
Dear Guest, Thank you for posting a superb review of your stay at the Turan Prince World Hotel. For us, it is of great pleasure to learn about the lovely experience you have enjoyed as our guest. We appreciate your kind remarks towards our service. The entire team hopes to have the pleasure of welcoming you on many more occasions to come. Stay safe and see you soon again! Kind Regards, Club Hotel Turan Prince World

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Club Hotel Turan Prince World on 2 Sept 2019
Dear Guest, Thank you for posting a superb review of your stay at the Turan Prince World Hotel. For us, it is of great pleasure to learn about the lovely experience you have enjoyed as our guest. We appreciate your kind remarks towards our service. The entire team hopes to have the pleasure of welcoming you on many more occasions to come. Stay safe and see you soon again! Kind Regards, Club Hotel Turan Prince World

8/10 Good

Valério

Liked: Staff & service, property conditions & facilities
Ne vaut absolument pas les 370 euros par jours pour 2 adultes et 2 enfants de 7 et 9 ans ! Nous nous sommes retrouvés à 4 dans 10 m2 chambre très odorante au passage odeur de moisissure dans ttes les chambres nous étions plusieurs couples avec enfants,le service hôtelier est très désagréable même avec les enfants,par contre leurs jardins et Aqua lande était vraiment top...je le noterai pas plus de 4 étoiles mais pas trop mérité la 4 eme....
Stayed 1 night in Aug 2019
Response from Club Hotel Turan Prince World on 27 Aug 2019
Dear Mr.Valério ; Thank you for taking the time to letting us know about the circumstances regarding your stay with us. We are very sad to hear that you did not enjoy your holiday with us. We would like to kindly inform you that we continuously carry out improvement to ensure the comfort of our guests. we have taken the necessary steps to present the best service for you. We are able to accommodate for up to 28 different countries . During your stay if you had contacted us or your agent than We could to ensure your satisfaction. As you know , Our programs are geared for customer satisfaction. We look forward to welcoming you back to our hotel in the future. Best Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Club Hotel Turan Prince World on 24 Aug 2019
Dear guest , Thank you for taking the time to write a review about your stay at Club Hotel Turan Prince World. The satisfaction of our guests has highest priority. We are sorry that we could not met your expectations. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our hotel We would like to inform you that we shared your comment with our management and we have taken the related actions on them. It would be an honour to have you and welcome you back in our hotel. Best Regards, Club Hotel Turan Prince World.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel magnifique et familial avec de supers spectacles le soir, pas mal d'activités en journée, une belle piscine en plus d'un aquapark pour petits et grands, repas variés au restaurant de l'hotel en plus de 4 restos à la carte, belle plage de sable même si une fois dans la mer on sent les cailloux. Seul bémol : les serveurs plus occupés à vouloir servir les dames surtout célibataires avant tous les autres...
Stayed 5 nights in Aug 2019
Response from Guest Relations Manager on 12 Aug 2019
Dear Mr / Mrs Anonymous , On behalf of Club Hotel Turan Prens World , we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. Club Hotel Turan Prens World is happy to provide high class service to all our guests and will continue to improve our high level quality. Best Regards Club Hotel Turan Prince World

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019
Response from Guest Relations team on 2 Aug 2019
Dear guest, thank you very much for nice point about our hotel. Best regards, Club hotel Turan Prince World.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
les petits pavillons, suffisamment de transats. les moins seraient que nous n'avons pas eu la chambre demandée...mais finalement nous n'avons pas réclamé car nous étions assez prêt de celle de nos enfants.
Stayed 9 nights in Jul 2019
Response from Guest relations team on 2 Aug 2019
Dear guest, thank you very much for nice point about our hotel. Best regards, Club hotel Turan Prince World.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Turan Prince on 14 Jun 2019
Dear Guest, Thank you very much for you choosing our hotel and nice point. We are pleased that you had a nice vacation. We are looking forward to welcome you back to Club Hotel Turan Prince World in the near future. Best Regards, Club Hotel Turan Prince World

8/10 Good

Janus, Denmark

Liked: Cleanliness, staff & service
Fint hotel!
Et fint hotel til børnefamilien, men uden WiFi på værelset og ingen sattelit tv som lovet. Maden var ok, med et stort udvalg i buffeten. Den lille vip restaurant var dog klart det bedste sted.
Stayed 4 nights in May 2019
Response from Guest Relation on 14 May 2019
Dear Mr.Janus; First of all we would like to thank you for sparing your valuable time to share your positive and negative thoughts. It was pleasure to read that you made compliments about friendly personnel,cleaning and hotel layout. Your evaluations are very important for us in terms of improving and developing our hotel, assessing our personnel accurately, analysing whether our quality-focused understanding of service adapted for our valuable guests has been implemented and adding value to our facilities. Regarding wi-fi connection and and satellite TV, we are sorry for the inconveniences you had during your stay. We would like to inform you that we make the necessary corrections and improvements constantly. If we have the pleasure of seeing you here again and we would like to give you a special attention and a room at a different location. We are looking forward to seeing you here at Club Hotel Turan Prince World!

2/10 Terrible

Tunc

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from Turan Prince on 14 Jun 2019
Dear Tunc Ogun; We want you to know that we are very upset about the negative things you experience.If you had informed us of your problems before leaving the hotel,we would have liked to help you. we apologize again for the negative events you have experienced, and wish you a good day full of health. Best Regards, Club Hotel Turan Prince World

8/10 Good

arzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest, Thank you very much for you choosing our hotel and nice point. We are pleased that you had a nice vacation. We are looking forward to welcome you back to Club Hotel Turan Prince World in the near future. Best Regards, Club Hotel Turan Prince World

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super park
Prachtig park veel te doen voor de kids, kwa eten enorme keuze
Stayed 1 night in Oct 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Семейный отдых в Турции
Проживали в данном отеле с 26.09.2018 по 03.10.2018 5 взрослых и ребенок 1 год 8 месяцев. В целом от отеля только положительные эмоции. Достаточно большая территория, все чисто и уютно. Долго работает аквапарк. У нас было 2 клубных номера: Club Dublex Family в котором отдыхали родители и сестра супруги с ребенком и Club Standard Room, в котором жили мы с супругой. Очень понравилось то, что номер Club Dublex Family - двухэтажный, было очень удобно. Номера большие и чистые. В общем понравилось все. Есдинственно на что стоит обратить внимание - это пляж: галька, достаточно глубоко сразу у берега. Кто не умеет плавать не сможет насладиться купанием в море. Тем кто умеет плавать - проще прыгать или спускаться в воду с понтона. Зато у бассейнов практически всегда свободно. В целом мы остались довольны отелем. Достаточно слабый интернет, но оно и понятно, в отеле очень много туристов, поэтому, кто хочет посерфить - только после 12 вечера.
Stayed 7 nights in Sep 2018
Response from Guest Relations Manager on 21 Jun 2019
дорогой гость, Руководство и персонал отеля благодарит Вас за написание детального отзыва о прекрсно проведенном отдыхе в нашем отеле! Единожды открыв для себя отель Club Hotel Turan Prince World Вы обрели для себя второй дом, двери которого всегда открыты для всей Вашей семьи. Мы рады, что все Вам пришлось по вкусу и по душе. Мы хотим, чтобы лучшие воспоминания о Вашем отдыхе согревали Вас до следующей поездки к нам! Мы и впредь будем прикладывать все усилия, чтобы и в дальнейшем Вы получали только безупречное обслуживание и положительные эмоции в отеле Club Hotel Turan Prince World! С наилучшими пожеланиями Club Hotel Turan Prince World

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2018
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest, Thank you for evaluating our hotel with good points. Best Regards, Club Hotel Turan Prince World

10/10 Excellent

yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest; Thank you very much for evaluating our hotel with good points. Best Regards, Club Hotel Turan Prince World

2/10 Terrible

Esra Hülya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel resepsiyonunda karşılayan kişiler eğitimsiz ve seviyesiz. Özellikle Cahit Salman ismindeki resepsiyon sorumlusu çık lan diye hitap etmiştir. Otel çok eski yanısıra yiyecek içecek kalitesi çook kötü. Her köşede sorunlardan dolayı tartışan müşteriler var. Bayram gününü böylesi mutsuz hale dönüştüren tüm ilgililerden rahatsız olduk. 5 yıldızlı otel mi ? Pansiyon bundan daha iyidir.
Stayed 1 night in Aug 2018
Response from Guest Relations Manager on 21 Jun 2019
Değerli vaktinizi ayırarak otelimiz hakkında Expedia platformu üzerinde görüşlerinizi paylaştığınız için teşekkür etmek isteriz. Tüm otel çalışanlarımızın tek amacı olan misafir memnuniyetini bu defa başaramamış gözüküyoruz. Bu hizmet kalitesi kesinlikle bizim hedeflediklerimiz ve gerçekleştirdiklerimiz arasında yer almıyor. Ne yazık ki otelimizde konaklama süre içerisinde rahatsız olduğunuz ve memnun kalmadığınız konuları ilgili departman görevlileriyle paylaşmadınız. Bu durumlarda devamlı misafir ilişkiler departmanı olarak yardımcı olmaktayız. Paylaşmış olduğunuz yorumunuzda personel davranışlardan memnun kalmadığınız bizim çok üzmüştür. Bundan da dolayı gerekli eğitimler ve acil aksiyonlar alınmış ve ismi geçen personelin iş akti feshedilmiştir. Önümüzdeki tatil planlarınız arasında tekrar yer alabilmek ve yaşadıklarınızı telafi edebilme şansına tekrar sahip olabilmek dileğiyle. Saygılarımızla, Club Hotel Turan Prince World

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
子連れにおすすめ
ウォータースライダーはたくさんの種類があり、幼児から大人まで楽しめるレベルでした。 海は波が高めでしたが、綺麗な海でした。砂浜ではなく、石が多いので足が痛かった。。。
Stayed 2 nights in Jun 2018
Response from MÜGE ÖZYURT on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards

10/10 Excellent

Peter Anker Fog, Roskilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferie på Turan Prince World
Hotellet er et super godt hotel. Værelserne er fint store til 3 voksne mennesker, eneste minus ved værelset, er at sengene er for hårde. Dette er selvfølgelig kun vores mening, andre kan sikkert synes de er super gode. :) Men generelt var værelset super godt. Hotellet og dets faceliteter er helt klart 5 stjernet. Deres buffet restaurant har alt hvad man kan ønske sig. Vi prøvede deres mexicanske restaurant, rigtig flot restaurant, men maden var langt fra mexicansk, smagte rigtig godt, men lidt skuffende at de ikke serverede mexicansk mad på en mexicansk restaurant. :) Der ligger en række små butikker på gaden ved hotellet, der var ikke så meget liv da vi var der, men folkene i butikkerne var super søde, og slet ikke anmasende. Alt i alt for hotel og område, helt klart 5 stjerner.
Response from Guest Relations Manager on 21 Jun 2019
Dear Guest Thank you for choosing our hotel as destination for your vacation and taking your precious time to write a comment regarding your recent stay. It is our greatest pleasure to know that you had a wonderful vacation full of positive moments and unforgettable memories. We always try to find personal approach to each client and satisfy their deepest desires. That is why we provide wide spectrum of sevices and activities for all age categories of trevallers. Thank you once again for your gracious feedback and highest marks, it’s the greatest motivation for all our team. Hopefully your visit does not keep us waiting long, Best Regards, Club Hotel Turan Prince World

10/10 Excellent

TANER, Sakarya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezervasyon
Otel ile ilgili olumsuz yorumum şu dur ki, Hotels.com üzerinden yaptığımız rezervasyonu fiyat düşük diye kabul etmediler, biz ile beraber birkaç aileyi bu konuda zor durumda bıraktılar. Sorun zorda olsa çözüldü fakat bu konuda bir sıkıntı yaşamamak için rezervasyonunuzu otelden gitmeden kontrol ediniz.
Response from M on 21 Oct 2020
Dear Guest; Thank you for taking the time review your stay with us. We are pleased to hear that you enjoyed your stay in Club Hotel Turan Prınce World. We are looking forward to welcome you in Club Hotel Turan Prınce World again. Best Regards