3 outdoor pools, pool umbrellas, pool loungers
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Reviews of VONRESORT Golden Beach - All Inclusive

VONRESORT Golden Beach - All Inclusive
Colakli Mevkii, Manavgat, Antalya

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 40 reviews" "
Rating 8 - Good. 19 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Burhaneddin

Stayed 3 nights in Aug 2022
Response from Guest Relations on 13 Jan 2024
Değerli Misafirimiz,Öncelikle VONRESORT Otellerini tercih ettiğiniz için teşekkür ederiz.Değerli zamanınızı ayırıp, işletmemizle alakalı görüşlerinizi bizlerle paylaşmanız bizleri çok memnun etti.Sizleri tekrar VONRESORT Otellerinde görmekten memnuniyet duyarız.Saygılarımızla,VONRESORT OtelleriMisafir İlişkileri Departmanı

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Great resort for a family holiday
Close to the beach; beach shuttle frequent; large pools; good water park; beautifully-kept grounds; variety of food at the buffet. Difficult to communicate with the staff in English; had to request bath towels practically every day; very weak air conditioning all over the resort.
Stayed 5 nights in Aug 2017

2/10 Terrible

beheshteh, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty hotle
I have ever never been in a dirty hotle like this it is three years I am going to Turkey for holiday but this time was the worse time hotle was thirty staff was very rude the food make all of us sick very bad experiences in my life
Stayed 7 nights in Aug 2017

2/10 Terrible

alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baaaaaadddddďdddddddddd
We pay 5 night money but we never stayed one minte in the hotel becuase when i arived to the hotel with my famly we say good bay and we went to other hotel and we loose our money
Stayed 5 nights in Jun 2017
Response from Guest Relation on 1 Sept 2017
Dear Alan, thank you for rating us but we didn't accept your review. If you were not satisfied with our hotel, you could contact the Guest Relation Department. We would help you and do our best oder to create more comfortable holiday conditions for you. At the same time it was very kind of you to write your comments about your holiday experience. Best wishes, VONRESORT GOLDEN BEACH Guest Relation Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and very helpful
excellent service lot to offer best value for money and very good facilites
Response from Guest Relation on 20 Jan 2016
Dear Guest, Thank you for your kind words and positive feedback. We are delighted to know that you had a pleasant stay at VON Club Golden Beach and you really enjoyed the hotel facilities, cuisine experience, our entertainmenr programm and a great Aquapark. We appreciate your compliments. Looking forward to welcoming you back again soon. Best regards Von Resort Golden Coast Guest Relation Team Olga Chichek

10/10 Excellent

Ömer Faruk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2023
Response from Guest Relations on 13 Jan 2024
Değerli Misafirimiz,Öncelikle VONRESORT Otellerini tercih ettiğiniz için teşekkür ederiz.Değerli zamanınızı ayırıp, işletmemizle alakalı görüşlerinizi bizlerle paylaşmanız bizleri çok memnun etti.Sizleri tekrar VONRESORT Otellerinde görmekten memnuniyet duyarız.Saygılarımızla,VONRESORT OtelleriMisafir İlişkileri Departmanı

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maden er okay samt udvalget. Mange lækre pool områder samt vandlandet. Jeg brækkende desværre benet og fandt derfor ud af det ikke er det mest handicap venlige sted men man kunne komme rundt alle steder hvis man ville (ujævn vej) vi kommer gerne igen alt efter prisen
Stayed 7 nights in Apr 2023
Response from Guest Relations on 13 Jan 2024
Dear Guest,First of all we would like to thank you for choosing VONRESORT Hotels and taking your valuable time to share your feelings and experience about your stay with us. We are sincerely sorry to learn that an incident occurred during your vacation. We would like to add, in turn, that the Guest Relations Department is always ready to help and do everything possible for a comfortable stay of guests and satisfaction of requests, including any health issues and appropriate assistance in this.All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relation Department

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Perfekt resort med masser af service , good mad i tip top klasse
Stayed 2 nights in Jul 2022
Response from Guest Relations on 13 Jan 2024
Dear Guest,First of all we would like to thank you for choosing VONRESORT Hotels and taking your valuable time to share your feelings and experience about your stay with us. All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relations Department

8/10 Good

Regula Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war sehr schön, wie wir es vom Golden Beach schon mehrfach gewohnt waren. Die sanfte Renovierung der Bungalow‘s ist gelungen. Schade, dass Strandrestaurant und Strandteil, neu nur für Gäste Vom Hotel Victoria zur Benützung war. Das Restaurant war aufgrund der schönen Meersicht einfach top. Schade, dass Golden Beach Gäste nur noch die Linke Strandseite nutzen durften. Die Anzahl der russischen Gäste, ca. 90 Prozent, war sehr hoch. Die Essensausgabe, Essen wurde geschöpft, war sehr gut. Überhäufte Teller sah man wenig. Auch Essensresten auf den Tellern hielt sich im Rahmen. Das VONRESORT Golden Beach kann ich empfehlen. Werde wieder kommen.
Stayed 7 nights in Oct 2021
Response from Guest Relations on 13 Jan 2024
Liebe Gäste,Wir möchten uns herzlich für die Bewertung bedanken. Wir freuen uns sehr, dass wir Ihnen einen wunderschönen Urlaub bereiten konnten.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,VONRESORT HotelsTeam der Gästebetreuung

4/10 Poor

Mikica

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jul 2021
Response from Guest Relations on 13 Jan 2024
Dear Guest,First of all, we would like to thank you for choosing VONRESORT Hotels and spending your precious time to evaluate the quality of your holiday.All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relations Department

10/10 Excellent

BOUDEROUAIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Özcan Topal/Vonresort Hotels on 4 Nov 2019
Dear guest,First of all we would like to send our warm gretings from Vonresort Hotels,we would like to thank for interest to us, Best regards Vonresort Hotels

8/10 Good

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятный отель для семейного отдыха.
Приятное место для семейного отдыха. Прекрасная кухня и пляж. Огромная зеленая территория. Несколько бассейнов, как для активного отдыха, так и для расслабленного. Приятный аквапарк. Хорошая работа спасателей и персонала в целом. Номера среднего качества, но ничего критичного. WiFi есть не везде и работает с перебоями.
Stayed 12 nights in Sep 2017
Response from Guest Relation on 27 Nov 2017
Уважаемые гости, Для начала позвольте выразить Вам искреннюю благодарность за то, что для своего отдыха Вы предпочли наш отель, а также нашли время написать добрый отзыв и поддержали нас высокими оценками. Нам очень приятно осознавать, что труд наших сотрудников не остался незамеченным. Мы будем счастливы встрече с Вами вновь, двери VONRESORT Hotels всегда радушо открыты для Вас и Ваших друзей! С наилyчшими пожеланиями, VONRESORT Golden Beach Guest Relatiom Team

10/10 Excellent

Suky, Bern, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Alles sehr gut organisiert, feines Essen, freundliches Personal. Für Familie mit Kinder bestens geeignet, da es mehrere Pool's gibt, dazu kommen die verschiedenen Wasserrutschen. Würde ich gerne wieder besuchen.
Stayed 7 nights in Sep 2017
Response from Guest Relation Team on 11 Dec 2017
Lieber Gast. Das gesamte Team möchte sich in aller Form dafür bedanken, dass Sie sich die Zeit genommen haben, um VONRESORT Golden Coast so ausführlich zu bewerten und für die Weiterempfehlung! Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, deshalb versuchen wir unseren Gästen nur das Beste zu bieten, die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Trotztallem freuen wir uns im voraus Sie bei uns im VONRESORT HOTEL`S zum wiederholten mal begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VONRESORT Golden Coast Team

6/10 Okay

Mustafa

Liked: Cleanliness
Disliked: Staff & service
Bu fiyata bu hizmet kalitesi yakışmıyor!
Otel genel olarak beklentilerimin çok altında bir hizmet kalitesine sahip! Herşeyi kendiniz yapmak zorundasınız, örneğin kartınızla sadece SPA'dan havlu alıp geri getirmek zorundasınız. Plajda ve havuz başında havlu alıp bırakabileceğiniz bir yer yok! Şezlonglardaki minderleri bile kendiniz almak zorundasınız. Animasyonlar çok basit ve sadece Rus turistlere yönelikti. Türk çalışanlar dışında yabancı birçok komi ve garson var ve söylediklerinizi genelde duymamazlıktan geliyorlar. Plajdaki su sporlarına ait bölümü kiraya verdikleri insanlar tam anlamıyla tekelci liste fiyatlarının altında hizmet almanız mümkün değil. Her şey 60-80 Avro! Başka bir yerden de hizmet almanızı engellemek adına kendi aralarında anlaşmışlar her otelin su sporları kulübeleri sadece o otelin müşterilerine hizmet satıyor. Umut isimli bir görevli ile bu konuda tartıştığımızı belirtmek isterim. Otelin yemekleri genel olarak hep aynı klasik 5 yıldızlı otellerden farklı yok! Daha önce konakladığımız 4 yıldızlı bir otelin menüsü buradan kat kat daha iyi ve lezzetliydi. İçecekler tam anlamıyla facia. Bu anlamda Von hotellerinden daha fazla beklenti içerisindeydim. Hayal kırıklığına uğradım açıkcası. Odaların durumu genel olarak iyiydi. Her gün olmasa da gün aşırı mutlaka temizlendi. Ama Villa tarzındaki odalar çok küçük, eşyalar biraz eski. Sonuç olarak bu fiyata bu hizmet kalitesini her yerde bulabilirsiniz. Wifi var ama yok! Hiçbir yerde çekmiyor. Otelin herşeyi wifi kalitesi gibi! Var ama yok!
Stayed 5 nights in Aug 2017

10/10 Excellent

cüneyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimeyle mükemmel bir tesis ve pers.sahip
Muhteşem bir personel çok ilgililer,her konuda yardımcı oldular.Yemekler muhteşem,temizlik muhteşem,denizdeki life guard lar çok dikkatli (havuzu kullanmadığımız için tanışma şansım olmadı)Animasyon ekibide çok ilgili ve alakalıydı.Misafir ilişkileri takibini çok iyi yapıyor.
Stayed 5 nights in Aug 2017

8/10 Good

CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Experience
Food, service, campus is considerably good, animation and activities are poor, they supposed to develop...Foods and drinks are not free after midnight. Thats not good.
Stayed 4 nights in Aug 2017

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

6/10 Okay

Michael and fam, Germany

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing! More like a 3 star hotel.
Unfortunately not what we thought it would be. This is not a five star hotel. Most of the staff do not speak English. Rooms were cleaned to a minimum. Eyeglasses and a hat got stolen. People reported similar incidents. Security cameras not working and security staff can't help.
Stayed 7 nights in Aug 2017
Response from Guest Relation Team on 27 Nov 2017
Dear Michael! We are very sorry to learn that rest with us has not lived up to your expectations and you was dissapointed. On behalf of the whole team we apologize for the prevailing unpleasant situations. In turn, I would like to note that the management and the hotel staff are not responsible for the things left by the guests outside the safe in the room. We hope that you will give us the opportunity to welcome you again and to approve the high service of VONRESORT Hotels. Once again accept our apologies. With best regards, VONRESORT Golden Beach Guest Relation Team.

8/10 Good

Marieke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel, alles goed verzorgd
Prima verblijf voor een korte periode. Lekker eten. Alleen het animatie programma vond ik vreselijk, maar ik houd dan ook niet van all-inclusive resorts. Wel wat massaal, maar ik weet niet hoe andere resorts zijn (was mijn eerste ervaring met een resort). Leuk aquapark, maar geen super spannende glijbanen dus niet echt iets voor tieners of zo.
Stayed 5 nights in Aug 2017

6/10 Okay

Taner

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Selahattin

Liked: Cleanliness, staff & service, property conditions & facilities
Tavsiye ederim..
Oda hariç herşey çok güzeldi..
Stayed 3 nights in Jul 2017
Response from Guest Relation on 23 Aug 2017
Değerli Konuğumuz Sinem Hanım, Yorumlarınızla bizleri değerlendirdiğiniz için teşekkür ederiz. Saygılarımızla, VONRESORT GOLDEN Beach Misafir İlişkileri Ekib

2/10 Terrible

erik, sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
The room was very hot . Air condition didn't help. We had to change hotel. No air condition at the restaurant. personal was not nice. I understand why the hotel is cheap.
Stayed 10 nights in Jul 2017
Response from Guest Relation Team on 1 Sept 2017
Dear Erik, first of all we would like to thank you for choosing our hotel as a place of your holiday on the Turkish riviera. At the same time we regret of your holiday discontent. Thank you very much for your comments, which are very important for us in order to correct the mistakes in our future work. We will surely take a note and do our best in order to create more comfortable holiday conditions for our guests. Thank you once again. Best wishes, VONRESORT GOLDEN BEACH Guest Relation Team

8/10 Good

Oktay

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jun 2017

10/10 Excellent

ihsanTurgut

Liked: Property conditions & facilities
Aileler için ideal
Benim Ailemle ikinci gelişim havuzları ve oturum alanı çok geniş bir tatil köyü sıkılmadan zaman geçire bilirsiniz. Aqua havuzda çocuklar ile çok zevkli zaman geciriyorsunuz ben çocuklarımla sadece bunu tercih ediyorum denizi nasıl hiç bakmadım. Ama sıkıcı bir yer kesinlikle değil. Yemek tam istikrarlı değil çeşit çok ama iyi inceleyin pişirme zayıf bazen çok iyi yapılan bir izgara diğer gün pişmemiş olabiliyor. Biraz daha buna özen gösterilirse eksik kalmaz. Bol bol uyarı yapabilirsiniz. Genel olarak memnun ayriliyorum tavsiye ederim gönül rahatlığı ile gidilir. .
Stayed 2 nights in Jun 2017
Response from Guest Relation on 23 Aug 2017
Değerli Konuğumuz İhsan Bey, Öncelikle VONRESORT Golden Beach otelde misafirimiz olduğunuz için çok teşekkür ederiz.Tarafımıza gelen bütün talep ve istekleri aynı mesafeden değerlendirmeye ve en kısa sürede çözüme ulaştırmayı hedeflemekteyiz. Memnun kalmadığınız noktalar gerekli departmanlara iletilecek olup,inceleme ve değerlendirmeler yapılacaktır. Sizlere daha iyi bir hizmet vermek ve yenilenen yüzümüzle tekrar tesisimizde görmek isteriz. Saygılarımızla, VONRESORT Golden Beach Misafir İlişkileri Departmanı

8/10 Good

emrah

Liked: Cleanliness, staff & service, property conditions & facilities
Harika İskele, Berbat alkol çeşitleri
Denize olan mesafe biraz uzaktı, tatil köyü olduğu için shuttle'ın odaya mesafesi de uzaktı, güneşin alnında çok yürüdük, onun dışında yemekler güzeldi, alkol kalitesi yerlerde, yalnızca bira Efes'ti onun dışındaki alkollere çok bulaşmayın zehirlendik resmen kendimize gelemedik, hiç adını duymadığınız votka, cin gibi ağır alkollere pek girmeyin derim, mochito'yu bile beyaz romdan değil o adı belli olmayan votkadan yapıyorlar
Stayed 2 nights in Jun 2017
Response from Guest Relation on 23 Aug 2017
Değerli Konuğumuz Emrah Bey, Öncelikle VONRESORT Golden Beach otelde misafirimiz olduğunuz için çok teşekkür ederiz.Tarafımıza gelen bütün talep ve istekleri aynı mesafeden değerlendirmeye ve en kısa sürede çözüme ulaştırmayı hedeflemekteyiz. Memnun kalmadığınız noktalar gerekli departmanlara iletilecek olup,inceleme ve değerlendirmeler yapılacaktır.Lobi barda 24 saat içecek hizmeti verilmekte, diğer barlarımızın kapanış saatleri konseptte belirtilmektedir. Her barımız faklı konsepte mensup olduğu için her barda da faklı markalarda hem yerli hem de yabancı alkollü içecekler bulunmaktadır. Dışarıda kolay kolay satılmayan alkoller olduğu için ismini duymamış olmanız normaldir.Yerli olmayan içkiler haricindeki bütün içkilerimiz ücretlidir. Rakı çeşidi olarak demlen ve yeni rakıyı ücretsiz olarak vermekteyiz. Meyve suları tetra pak olarak verilmektedir. Eğer ultra herşey dahil misafiri değilseniz gece 00:00'den sonra içecekler ücretlidir ve giriş yaptığınız ilk gün resepsiyonda bilgi olarak verilir. Saygılarımızla, VONRESORT Golden Beach Misafir İlişkileri Departmanı

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель для семейного отдыха
Отель для семейного отдыха. Ухоженная территория, удобные номера с несколькими спальнями, хорошая кухня, детям мороженое и детский клуб. Очень удобный пирс с лежаками, баром и павильонами. Аквапарк отличный, дети в восторге. Когда прохладно, можно погреться в сауне.
Stayed 9 nights in May 2017
Response from Guest Relation on 29 Jun 2017
Здравствуйте, дорогая Tatyana, Вся команда VONRESORT Hotels благодарна Вам за предпочтение нашего отеля и за оказанное Вами доверие. Спасибо Вам за прекрасный, теплый отзыв. Мы рады, что смогли подтвердить нашим сервисом высокую категорию отеля и оставить в Вашей памяти только добрые позитивные воспоминания о нас.Очень рады, что Вы оценили пирс и его достоинства. Ваши похвалы – лучшая награда за проделанную нами работу. Еще раз искренне благодарим Вас. Надеемся на новые встречи с Вами в VONRESORT. С наилучшими пожеланиями, VONRESORT Golden Coast Отдел по Работе с Гостями

8/10 Good

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahalle vastinetta
Wifi ei toiminut.
Stayed 8 nights in May 2017
Response from Guest Relation on 29 Jun 2017
Hello Mrs. Kati, First of all we are sincerely grateful for your choice of VONRESORT Hotels for holidays. Thank you for the time you found to write a review. We appreciate our guest’s opinion while we are working for you and we are doing all the best to improve our service ant to arrange the best opportunities for your holidays. Your notifications according to wi fi are shared with IT department’s manager. It will checked and improved for a better service for our Guests. We hope to see you again. Best wishes to you and your family. VONRRESORT Golden Coast Guest Relation Team

8/10 Good

Tae Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
멋진 자연 및 워터파크
Wifi가 잘 되지 않음.
Response from Guest Relation on 29 Jun 2017
Hello Mr. Tae Yun, First of all we are sincerely grateful for your choice of Von Hotels for holidays. Thank you for the time you found to write a review. We appreciate our guest’s opinion while we are working for you and we are doing all the best to improve our service ant to arrange the best opportunities for your holidays. Your notifications according to wi fi are shared with IT department’s manager. It will checked and improved for a better service for our Guests. We hope to see you again. Best wishes to you and your family. VONRRESORT Golden Coast Guest Relation Team

8/10 Good

Matze, Harz, deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empfehlenswerte sehr schöne Anlage
- wir waren in der ersten Oktoberhälfte im golden beach resort - angenehm warme Temperaturen Luft und Wasser - hoteleigener Sandstrand mit toller Seebrücke - überwiegend von Deutschen besucht -Personal meist sehr freundlich und spricht in de Regel deutsch, auch englisch möglich - sehr gepflegte Anlage mit grossen sauberen Pools - Zimmer sauber mit Kühlschrank Klima und dt. Fernsehen - grosse Essensauswahl, geschmacklich in Ordnung -einziger echter Kritikpunkt: in der zweiten Oktoberwoche war das Hotel sehr voll, das Main-Restaurant und der Strand sind dafür unserer Meinung nach nicht ausgelegt und dann überfüllt und sehr laut

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye edilir
Mükemmel bir tatil geçirdik çok eğlenceli animatörleri var herkeze güler yüzlü

8/10 Good

Ergün, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra familje hotell!
Vi hade det trevligt på hotellet. Bra mat, trevlig personal och extra roligt med många rutschkanor. Bra och trevlig hotell för familj. Det är inte 5-stjärnighotell, så förvänta inte lyxigarum. Det är standard utseende, det är inte nå fel på rummen, vi är nöjda. Det finns shopping, promenad avstånd från hotellet.
Response from General Manager on 4 Aug 2016
Dear Guest! Thank you so much for your review. VONRESORT Hotels Team is working for our guests. It is very pleasant to know that you enjoyed your holidays in VONRESORT Hotels. We are working for you and for your comfortable stay during holidays. We hope to see you again. Best wishes. VONRESORT Golden Beach Guest Relation Team

10/10 Excellent

sven, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schöner Familen Urlaub
Wir waren schon das 2te mal im Golden Beach Club. Eine sehr schöne Hotelanlage, super Wasserrutschen, gutes Essen, alles dabei für einen perfekten Familienurlaub.
Response from Guest Relation on 9 Apr 2016
Sehr geehrte Seven, Vorerst wünschen wir Ihnen einen schönen Tag. Es ist schön zu hören das sie zum zweiten für uns entschieden haben. Das sie mit genuss Essen und Trinken könnten freut uns sehr. Ihr Lob an die einzelnen Bereiche werden weitergeleitet. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr VON Club Golden Beach Team

8/10 Good

Gero, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ansprechende Hotelanlage mit sehr gutem Service
Hotelanlage direkt am feinsandigen Strand gelegen. Da die Anlage sehr gross ist wird im 5 Minuten Takt ein Shuttlebus zum Strand kostenlos angeboten. Zimmerservice jeden Tag. Wäschewechsel auch njeden Tag. Es wird einem nahezu jeder Wunsch erfüllt. Alle Angestellten sind sehr freundlich und bemüht. Das angebotene All-Inclusive ist reichhaltig und abwechslungsreich. Die Menues wechseln jeden Tag. Für Langschläfer wird sogar ein Late-Frühstück angeboten von 10.00 - 11.00 Uhr. Es gibt 4 a la cart Restaurants , muss aber extra bezahlt werden. An der Rezeption wird teilweise Deutsch oder Englisch gesprochen, sonst aber meist nur die Landessprache. Die Pool-Anlagen sind riesig . Es gibt insgesamt 4 sehr grosse Pools, davon einer mit 8 Rutschen. Für Kinder einfach grossartig. Wir können dieses Hotel uneingeschränkt weiter empfehlen. Es sind ausreichend Liegen am Pool und auch am Strand vorhanden.
Response from Guest Relation Team on 11 Dec 2017
Sehr geehrter Heer Gero, Wir werden uns ihre Kritik zu Herzen nehmen und sind stets bemüht uns in jeder Hinsicht zu verbessern. Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, deshalb versuchen wir unseren Gästen nur das Beste zu bieten, die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Trotztallem freuen wir uns im voraus Sie bei uns im VONRESORT HOTEL`S zum wiederholten mal begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VONRESORT Golden Beach Team

10/10 Excellent

Svetlana, Санкт-Петербург, Россия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
А ведь они правы - Better that in Paradise
Были впервые. С 8 по 18 сентября 2015. Необычно жаркий сентябрь - 35-40 градусов. Понравилось очень.Территория отеля - огромный цветущий сад с экзотическими растениями. Замечательные номера в двух-трёх этажных домиках с отдельными входами, есть всё, что необходимо, все работает. Пляж 5 минут пешком по территории или 2 минуты на электроавтобусике, постоянно курсирующем до пляжа. Большой пляж с бесплатными лежаками, баром, душами и пр. Заходи в море с детьми и купайся без боязни - и в 150 м от берега комфортная глубина и песочное дно. Аквапарк прямо в отеле - очень хороший. Без экстрима, но все что нужно есть, дети и взрослые в диком восторге. Питание 5 баллов - разнообразно и вкусно, мясо, рыба, сыры, фрукты, сладости... Вино и пиво... 2 длинных отличных бассейна с чистой теплой водой. Больше половины туристов - немцы, они здесь как дома, не слишком много русских и турок, остальных не заметишь. Ни одного пьяного, на редкость все прилично, хотя возможностей выпить масса. В общем - лучший пляжный отдых для семьи, особенно с детьми. Без отравлений, насекомых в номерах и пр. турецких 2 и 3-х звездочных "сюрпризов". Спасибо большое персоналу и руководству отеля, молодцы, честное слово! Из пожеланий руководству отеля - почаще проводить уборку в номерах, сделать местами косметический ремонт. Поехали бы ещё раз, советуем всем от всего сердца.
Response from Guest Relation on 19 Mar 2016
Здравствуйте дорогая Светлана, Спасибо большое за доброжательный отзыв о нашем отеле. Мы очень рады, что Вы остались довольны качеством сервиса всех подразделений отеля, и насладились доброжелательной атмосферой , царящей в Von Hotels. Спасибо , что Вы отметили в отзыве наличие аквапарка, упомянули о прекрасной территори отеля и о наличии всего необходимого для незабываемого семейного отдыха. Мы работаем для Вас и Ваши теплые отзывы - это главное вознаграждение для всей команды Von Hotels. Надеемся, отдых в Von Hotels станет для Вас приятной традицией. Непременно ждем Вас вновь и вновь! Von Club Golden Beach Ольга Чичек

10/10 Excellent

ekki, Wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Anlage mit 3 Pools und nähe zum Strand
Trotz der größe der Anlage waren die Weg zu den verschiedenen Pools, Showbühne, Bars, Restaurant ziemlich kurz. Zum Strand konnte man laufen oder gefahren werden, max. 5 Min. warte Zeit. Am Strand war auch eine Bar vom Hotel und etwas weiter ein kleine Restaurant für zur zwischen durch ( alles vom Hotel und inclusive ).
Sehr geehrter Gast, das gesamte Team möchte sich in aller Form dafür bedanken, dass Sie sich die Zeit genommen haben, um VONRESORT Golden Beach zu bewerten und für Weiterempfehlungen! Ihr Kommentar ist sehr wichtig für uns, denn Ihre Rückmeldung hilft uns bei der Auswertung unserer Arbeit und gibt uns Anregungen für die inhaltliche und organisatorische Weiterverbesserung unserer zukünftiger Tätigkeit. Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, die Wünsche besonders unserer Stammgäste liegen uns sehr am Herzen, deshalb versuchen wir unseren Gästen nur das Beste anzubieten: die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Wir freuen uns im Voraus, Sie bei uns im Hotel nochmal begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super danke!!!danke!!! Schöne in Urlaub.Ich würde dieses Hotel weiterempfehlen und ebenfalls nochmals hingehen..
Response from Guest Relation on 30 Aug 2017
Liebe Gast, Wir bedanken uns vielmals für die Rückmeldung zu Ihrem Aufenthalt hier bei uns im VON Club Golden Beach. Dies schätzen wir wirklich sehr und es freut uns natürlich besonders das Sie sich wohl bei uns gefühlt haben. Gerne freuen wir uns im sie bei uns im Club begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VON Hotels Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel
We enjoyed our stay, hotel and premises are very nice and there is lots of activity for everybody. Our 6-year old loved aquapark and slides. Hotel staff was friendly but some don't speak English. Food was ok and lots of variety but not very tasty and as in most all inclusive places, starts to get boring after few days to eat same stuff every day. Another minor complaint was about cleaning staff, they did good job with cleaning but forgot to close our hotel room door after cleaning twice during our stay. One day we came from beach and door was left wide open with all our stuff exposed to everyone walking by.
Response from Guest Relation on 19 Mar 2016
Dear Guest, We are grateful for your choice of Von Hotels for vacation. Thank you for spare your time to write a review and to share your experience. It is pleasant to know that your child had fun during the holiday and you appreciated our Aqua Park and great hotel’s facilities. Your notifications considering housekeeping staff are shared to Housekeeping manager and we will pay attention to it. Hopefully we will see you again in Von Hotels and we will do our best to provide a best service for you at every visit. Von Resort Golden Coast Guest Relation Team Olga Chichek