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Hotel by the Red Canal

3.5 star property
Travelers relax by the outdoor pool or treat themselves to rejuvenating spa services including manicures and massages at this urban retreat

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Hotel by the Red Canal in the city center offers a peaceful escape. Enjoy Thai massages and Ayurvedic treatments at Thanakhar Spa. Spice Garden Restaurant serves international dishes with pool views. Free in-room WiFi, self-parking, and a children's playground are provided.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Romantic Suite, 1 Bedroom, Garden View (Chin)

Romantic Suite, 1 Bedroom, Garden View (Chin) | Balcony

Romantic Suite, 1 Bedroom, Garden View (Chin)

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Private bathroom
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan)

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin)

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
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About the area

Located in Mandalay, Hotel by the Red Canal is in the city centre and on the boardwalk. Atumashi Monastery and Shwenandaw Monastery are local landmarks, and travellers looking to shop may want to visit Man Myanmar Plaza and Zegyo Market. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Mandalay travel guide
Map
No.417, corner of 63 rd & 22 nd Road, Mandalay, 952

What's nearby

  • The largest book in the world. Each page has its own pagoda. Beautiful spot. You can’t get photos close to the pages as there is a fence.
    Kuthodaw Pagoda
    2 min drive - 1.9 km
  • Phaung Daw Oo Monastic Education High School
    13 min walk - 1.2 km
  • Shwenandaw Monastery
    20 min walk - 1.7 km
  • Mandalay Palace
    3 min drive - 1.9 km
  • Sandamuni Paya
    3 min drive - 1.9 km

Getting around

  • Mandalay Central Railway Station
    8 min drive
  • Mandalay (MDL-Mandalay Intl.)
    55 min drive

Restaurants

  • YKKO Mandalay
    2 min drive
  • Shwe Mandalay Tea Palace
    3 min drive
  • Spice Garden
    1 min walk
  • Mingalarbar Restaurant
    3 min drive
  • Central Park
    3 min drive

About this property

Hotel by the Red Canal

Luxury hotel in the city centre
At Hotel by the Red Canal, you can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe. Treat yourself to a Swedish massage, Ayurvedic treatments or aromatherapy at Thanakhar Spa, the on-site spa. The on-site international cuisine restaurant, Spice Garden Restaurant, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • An outdoor pool, along with pool umbrellas
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and babysitting (surcharge)
  • A banquet hall, a 24-hour front desk and meeting rooms
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with cable channels and DVD players
  • Private gardens, wardrobes/cupboards and cots/infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MMK 22,500 for adults and MMK 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Canopy Bar
  • Spice Garden Restaurant

Things to do

  • 24-hour health club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MMK 80000
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: MMK 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MMK 127500.0 per night.
Cots (infant beds) are available for MMK 20000.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: MMK 127500
  • Christmas Eve (24 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MMK 127500
  • New Year's Eve (31 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MMK 22500 for adults and from MMK 15000 for children
  • Airport shuttle fee: MMK 50000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: MMK 80000 (subject to availability)
  • Late check-out fee: MMK 80000 (subject to availability)
  • Crib (infant bed) fee: MMK 20000.0 per night
  • Rollaway bed fee: MMK 127500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Frequently asked questions

Does Hotel by the Red Canal have a pool?

Yes, this property has an outdoor pool.

Is Hotel by the Red Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel by the Red Canal?

Self-parking is free at this property.

What time is check-in at Hotel by the Red Canal?

Check-in start time: noon; check-in end time: anytime. Early check-in is available for a fee of MMK 80000 (subject to availability).

What time is check-out at Hotel by the Red Canal?

Checkout is at 10:00 AM. Late checkout is available for MMK 80000 (subject to availability).

Does Hotel by the Red Canal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MMK 50000 per vehicle applies.

Where is Hotel by the Red Canal located?

Located in the heart of Mandalay, this luxury hotel is within 1 mile (2 km) of Mandalay Marionettes Theater, Phaung Daw Oo Monastic Education High School and Atumashi Kyaungdawgyi. Shwenandaw Kyaung and Shwenandaw Monastery are also within 1 mile (2 km).

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Reviews

Hotel by the Red Canal Reviews

9.2

Wonderful

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 84 reviews
Rating 8 - Good. 21 out of 84 reviews
Rating 6 - Okay. 7 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay! Well run, clean and very helpful and accommodating staff. I would have stayed longer. Another time...
Stayed 1 night in Dec 2025

6/10 Okay

LUC

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

Hotel staff was extremely focused on customer needs and our comfort. We all know it’s not an easy time to travel in Myanmar, but they did truly exceeded expectations. Thank you very much and congratulations.
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Lovely hotel and lovely staff
Stayed 2 nights in Jan 2023

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2025

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Best staff in the world.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort

Relaxing stay!

This was my first stop in Mandalay and I didn't know the streets and vibe would feel so hectic. Thank goodness this hotel was a calm safe haven. The staff was attentive and prompt and even helped me book a fair priced driver to Inle Lake. As it is a crazy time in this country, I am so thankful this hotel made me feel welcome and looked out for me. I highly recommend this hotel as a jumping off point to do your tours.
Stayed 2 nights in Dec 2022

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High and tailored level of experience in Mandalay

I would say that for long time, and I travel quite frequently, a service in a hotel was this high.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, traditional basecamp for a visit to Mandalay

I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
Stayed 3 nights in Nov 2019

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situacion y alojamiento muy recomendables

Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel

Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing. Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged. Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar). The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room. If they could improve the F&B quality then I would probably give this place a 5 rating.
Stayed 2 nights in Apr 2019

8/10 Good

Erdil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Bra lokasjon, god mat. Dyr drosje service lei drosje heller på gaten enn å bruke hotellets taxi service
Stayed 2 nights in Apr 2019

8/10 Good

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de charme

Hotel by the red canal is a very charming hotel, well situated near Mandalay palace. Although the room are a bit small and dark (but the other side room may be with more light), they are full of nice attention from the employees which is suite appreciable. The pool is nice and the restaurant also. Overall a very good stay !
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel de charme très agréable et bien situé. Déco sympa ! Personnel attentif, bon restaurant et excellent petit déjeuner ! Petite piscine très agréable pour se relaxer après une journée de visite. Petit massage offert dans un spa original. Seul bémol : la taille de la chambre qui est un peu petite alors que nous avions une suite...
Stayed 2 nights in Feb 2019

10/10 Excellent

TJS, West Chester, OH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, boutique. oasis-like hotel. Great, friendly, helpful staff. Really enjoyed our stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mandalays best

I doubt i will ever stay elsewhere in mandalay... After several disappointing choices i happened across this place and it was just wonderful albeit pricey for mandalay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway to Mandalay

A well run, nice little hotel.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem in the center of mandalay. Peaceful and elegant, attention to detail. Really wonderful.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustig gelegen luxe hotel

Rustig gelegen luxe hotel in buitenwijk. Vriendelijk personeel, goede service. Gratis happy hour naast het zwemdok. Mooie ruime kamer met alle voorzieningen. Uitgebreid buffet ontbijt. Aanbevolen restaurant in het hotel. Goede WiFi in gans hotel.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustig gelegen comfortabel hotel

Rustig in buitenwijk gelegen comfortabel hotel met zwembad en gratis happy hour. Met top restaurant. Uitgebreid buffet ontbijt. Goede WiFi. Vriendelijk personeel. Mooie kamer met service.
Stayed 1 night in Jan 2019

10/10 Excellent

Tony, Yangon, Myanmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always there to see to your comfort. The grounds on which this boutique hotel on are beautiful and make you feel as though you are in the middle of the quaint rainforests of Myanmar even though you are in the heart of Mandalay. Upon arrival washcloths and juice are the norm as well as cocktail hour by the pool upon your arrival back for the day. I will definitely be staying at this place when I come back to Mandalay.
Stayed 2 nights in Nov 2018