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Reviews of Hotel Iceland

3 out of 5
Hotel Iceland
22nd Street, Between 89 & 90 Street, Mandalay

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with excellent staff and a very good breakfast as part of the room cost. I stayed for two nights and will definitely book this hotel again when I return to Mandalay.
Stayed 1 night in Oct 2019

8/10 Good

Paul, Darwin

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice hotel for the money, carpets in hallways need replacing, hotel staff very friendly and helpful but hotel not near anything like restaurants, food in hotel hit and miss, Asian food good and they should just stick to that, why have club sandwich on menu when all you get is a cheese sandwich(what happened to the chicken, ham, bacon, egg?) even the ham and cheese sandwich only had Cheese, no ham? 3 attempts at making pizza, just take it off the menu, had family room which was nice and big and had big bath.
Stayed 5 nights in Feb 2018
Response from Khaing Zin Thant. on 5 Mar 2018
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iceland. Thank you very much for your review. You can ask about Mandalay and we are already to help you. Thanks again and hopefully meet you at Hotel Iceland. With kinds & regards, Khiang Zin Thant(Ms;) Sales & Marketing. Hotel Iceland. Mandalay Myanmar.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Horrible noisey location, restaurant not open
This hotel is on a street with constant a roar of traffic. The building has no soundproofing. We asked for a quieter room and were told there was nothing else. Reception told us the restaurant was open until 10pm. When we went at 7:00 they were packing up and told us it was closed. There is not much close by. There are many better hotels in the city in the same price range.
Response from Khaing Zin Thant on 5 Mar 2018
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iclenad. Thank you for your review. We are very sorry for your inconvenient.On that day we have ordered and we closed the restaurant.But we are forgotten to give information to the reception. We are very sorry again . At the next time , you feel like as the king in our hotel . We are very sorry again. With kinds & regards, Khaing Zin Thant(Ms;) Sales & Marketing Hotel Iceland. Mandalay Myanmar.

10/10 Excellent

Chi-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
Staff could not be more friendly and helpful. Asia food in the restaurant is excellent (my wife is a food specialist) but western food like Pizza is not their forte but adequate. The only let down was the air-condition unit which broke down during our stay.
Stayed 4 nights in Dec 2017
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iceland. Thank you very much for your review. We are very sorry for your inconvenient.For your next time to our hotel, you can feel like as a king at our hotel. . You can ask everything about Mandalay and what to know and what do you want to do for anytime. We can arrange everything what you want and always ready to help you. Thanks again and hopefully meet you again at hotel Iceland. With kinds & regards, Khaing Zin Thant (Ms;) Sales & Marketing. Hotel Iceland.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just one night after my tour of Myanmar before flying home, and filled all my needs.
Stayed 1 night in Nov 2017
Mingalarbar, Dear our valued guest, Warmest greeting from the Hotel Iceland. Thank you for your review. You can ask everything about Mandalay and what to know and what do you want to do for anytime. We can arrange everything what you want and always ready to help you. Thanks again and hopefully meet you again at hotel Iceland. With kinds and regards, Khaing Zin Than(Ms;) Sales and Marketing. Hotel Iceland.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average stay but good for a night
Overall the hotel was average - the service was however good. The only problem was the room we stayed in must have been close to a generator or water pump so was making loud humming noises every 15 minutes. Would advice staying towards the front of the building. Although some of those rooms do not have any natural light as windows are blocked by the building next to the hotel. Unfortunately the hotel is not near any good restaurants either.
Stayed 1 night in Sep 2017

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money n service excell by.
The location is ideal as it's in the city n it's really value for the price I pay.strongly recommended for traveller stay in Mandalay for tour as the time spent in the hotel is Kiat for sleeping , shower n breakfast.
Stayed 1 night in Aug 2017

10/10 Excellent

Lottie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, could be better location
Good hotel, located in a quiet, local area, some restaurants around. We got a good deal on Expedia so the room was about £9 a night, which was definitely worth it. The staff are lovely, breakfast is really good, hot water is on and off and there were a fair few power cuts but what can you do about that! Reccomend this hotel.
Stayed 5 nights in Aug 2017

6/10 Okay

Nisey, Australia

Liked: Cleanliness, room comfort
Not a good location
Staff were friendly but are not very knowledgeable about what services tourists need. Tried to find a place to purchase air tickets and money changers but they didn't have any idea. Language can be a barrier. No food areas around. Very dusty and noisy street. Typical breakfast where items that have been cooked are not kept warm so consequently are cold. Egg station does provide fresh cooked eggs. Westerners like their food to be hot. We did have to leave early for home due to illness. Hotel was clean and AC worked fine. If you if to stay in Mandalay, I would suggest a hotel in a better location but this hotel is very cheap to stay at.
Stayed 2 nights in Jun 2017

10/10 Excellent

Harry, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a lively part of town
We had one night here as we were catching a flight the following morning. It was perfect. The hotel arranged for a taxi and the buffet breakfast was tasty. The room was clean and comfortable.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for both river and city.
Good hotel with helpful, friendly staff. An excellent base for exploring the area.

4/10 Poor

Lawrence Lai, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regret on Encore
I extended my stay a week before and rebooked for 2 nights after a week but with big differences found both in room facilities, cleanness, etc and the staffs of reception are not enthusiastic but unwilling to help even the basic info on the wifi password hasn't told until asked. the breakfast becomes worse and out of supply. I won't pick this hotel in the future again unless I want to check my luck.

10/10 Excellent

leelou, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely budget hotel in Mandalay
Great hotel with friendly and helpful staff! Our room was large, comfortable and clean. The hotel is a bit dated, but well maintained. The included breakfast was delicious (egg station, plus fried rice, noodles, greens, salads, fruit, banana cake, toast, etc). Would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciation
Good service on the staff.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with Better performance on coming
The hotel and its service deserved to pay more than the price I gave. staff are helpful and willing to help. It takes time to be trained to serve on efficiency and the supplied breakfast has room to improve on quality and quantity. The drain in the washroom is very bad, every time there is a flood on the floor and won't dried up in hours.

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel.
The staff were friendly, warm, welcoming and helpful at all times. Not the best location for restaurants but for its cost you can't complain.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Very friendly and helpful.

8/10 Good

Poo Lin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort
Mandalay, as a town is busy, chaotic, noisy, and I felt, without charm. The royal palace-right at the centre of things, is a straight road down from the hotel. It is a lovely sight, but now, an army garrison. I was informed by my taxi driver that visits cost 10,000 kyats per entry, for foreigners. There are many attractions around: interesting - even lovely, pagodas, monastaries and stupas, if that is your interest, and the famous U Bein bridge. I had stayed 2 days in this town, and then headed to Bagan in a boat, down the Irrawaddy, which was a fabulous experience in itself.

10/10 Excellent

Poo Lin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price:value
The hotel is conveniently located, and it was easy to get around with either motor cycle taxis or city taxis, even trishaws. My room was huge and the value for money is quite beyond belief, given that, generally, hotel rates for Myanmar are on the high side. The staff are all extremely helpful, and I felt very pampered, and cared for. Cannot recommend this hotel enough.
Lake U Bein
Marionettes
The royal palace walls and moat in the morning light

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Quiet and clean . Needed more tv Channels in English

6/10 Okay

Beijing Teacher, China

Liked: Staff & service
Disliked: Cleanliness
Nice staff needs a little upkeep
Fabulous staff and decent breakfast but the internet was very slow and little things in the room needed upkeep like reattaching the baseboards and the drain for the shower needed bleach

6/10 Okay

Electra

Disliked: Staff & service, property conditions & facilities
Friendly Staff in Outdated Hotel
Super friendly staff. The hotel is run by 20 year olds trying their best to make sure guests have a great stay. Unfortunately, the property is a bit of a disaster. Everything is run down, strange music plays in the hallways all day and night (!!!), breakfast is average at best, wifi is horrific. The location is a 30minute walk from the palace. If it weren't for the wonderful staff I would have run for the hills.

6/10 Okay

Electra

Great Staff, Hotel Needs Work!
The staff at Hotel Iceland was super friendly. The property was clean, BUT super run down. The rooms were clean and spacious, but smelled like cigarettes badly. There was rarely hot water or water pressure in the shower and the bathroom smelled like mold. We barely slept, as a family was building their home connected to our room. Literally! At 6am one morning I opened the curtains and was staring face to face with a family building their home. Super awkward! Breakfast was ok. The wifi never worked. It's a shame because the staff really is wonderful amd try to do everything to make the guests happy, but the property seriously needs work.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Shane, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a great price
While the hotel is a bit far it is very nice. Great staff and great rooms with descent wifi.

8/10 Good

Th., Near Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosses Zimmer, sehr freundliches Personal, Frühstück war gut, Internetprobleme mit Samsung Mobile, kein Routerzugriff. Safe ausser Funktion. Frühstück auf der Dachterrasse.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Sympathique
Response from Naing Naing Lwin(Ms) on 15 Jun 2018
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iceland. Thank you very much for your review on Expedia. You can ask about Mandalay and we are ready to help you. And we are hopefully meet you at Hotel Iceland again.. With kinds & regards, Hotel Iceland. Mandalay Myanmar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. The staff was very kind and helped us with everything... bike rental, booking busses etc...
Stayed 1 night in Aug 2017

6/10 Okay

Chuntao

Liked: Cleanliness, staff & service
酒店的条件设施一般，不过这个价格也差不多吧。早餐还不错，服务也挺好，最不喜欢的就是周边环境，酒店临街，尘土飞扬，摩托车突突声不绝于耳
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
wifi慢

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait.
Très bien accueilli, personnel très aimable et déjeuner délicieux.

6/10 Okay

Verified traveller

町外れのホテル
場所は街中ではあるが、ほとんど端に近い。ただ、マンダレーは観光地が近いので問題では無いだろう。また、空港やバガンからシェアバスでマンダレーに入るとホテルの前まで連れて行ってくれるので、ホテルを自分で探し回ることも無い。逆にホテルから空港へはタクシー利用になる。 ホテルサービスは、荷物は持ってくれないし、朝食は遅れて行くと食べるものが無くなる(言えば出てくるのかもしれないが)くらいで期待は出来ない。 部屋は悪くなく、値段を考えると、寝ることをメインに考える人には良いホテルだと思う。

8/10 Good

たかちゃん, 日本

Liked: Cleanliness, staff & service, room comfort
スタッフは最高です
シャワーの出が悪い以外は快適でした。もちろん、値段の割りにですが。ミャンマーは物価は安いのですが、ホテルは本当に高いです。ここは、13ドルくらいで泊まれて個室なので助かりました。すぐ近くにコンビニやレストランもあります。レンタルサイクルもありますので、市内観光はタクシーを使わなくても大丈夫です。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比很高的酒店

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Fint hotel, som ligger forholdsvist centralt (5 km fra Diamond Plaza). Vi havde ingen vindue, hvilket var lidt ærgerligt, men skal man kun bruge det til at sove i, er det helt udemærket.

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean Hotel
We had a very pleasant stay at Iceland Hotel. The rooms were nice and clean, the staff was really friendly and the breakfast buffet was also very good! They also had bikes for rent :) Would reccomend it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort