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"Great food and service "

"Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!"

"Excellent hotel next to huge shopping center. "

"Nice large rooms, hotel also has good gym facilities "

"This is a facility where people smile no matter what ! Food choices for both foreigners and local is superb ! Shopping is just a step away from the hotel , the staff is what makes this hotel a place to be in Cebu!"

"Very nice hotel with outstanding service."

"Everything was amazing. From the facilities to the activities to the staff. Food choices were great and the themed buffet breakfast was tops! And they have a strict no tipping policy, which made things easier. All staff are very friendly! Definitely an awesome experience for us. "

"Beautiful hotel, staff was great and very accommodating! Food was good! Pool is very nice!"

"The room is very good spotless."