Mansoura Holidays

To be honest, I am so shocked when I saw the "entrance" of the hotel. I was afraid to go in and I seriously doubted if going in is correct. I was much more pleased after I went in. Check-in was smooth. Room was great. Included breakfast was horrible. Deposited luggage was retrieved without issues. I was offered free airport transfer when I inquired the third times via Expedia.com. With the price of the room, I have no complaint and will consider to go back.

The room was really nice but quite small. The bathroom was tiny, couldnt reach the pegs/towels at the top. It states daily house keeping but our room was not cleaned once, we had to ask for bottles of water, fresh towels and toilet paper which they did give straight away. The older man called Khaled in the restaurant was really nice and welcoming and looked after us. The tall receptionist was very friendly and gave us good suggestions. Another member of staff called Moustafa was very unwelcoming after we did not book any tours with him. He did not even speak to us after this and was quite rude- this was quite off putting staying in the hotel.

Good clean room. Comfortable bed. Staff were helpful. Was not walking to pyramids as website suggested, new highway been put thru and so now 15min drive. Just close veiw of pyramids

Staff helpful and friendly with very clean rooms