Marcelová Hotels

"Really wonderful experience! "

"Good service, nice staff, large room"

"This is a hidden gem. The historic property has been beautifully restored, has all the facilities anyone could want and the staff are super attentive and qualified. The buffet lunch is not the greatest, but it's good value for the money they charge for it. "

"Overall a disappointing experience. The spa was very nice, but the restaurant dinner buffet had lukewarm food for a relatively expensive price in Hungary. The breakfast buffet was also lukewarm. After breakfast and before checkout time we returned to our room to find our keycards didn't work anymore. Eventually they reactivated them so we could get back in our room to collect our stuff. At checkout the staff were adamant I hadn't paid via Hotels.com even though I thought I had, and they swiftly prepared my invoice and gave me the payment terminal. While I was paying I was checking my Hotels.com emails and bank account, and only after the payment had gone through I found that I had indeed already paid via Hotels.com. The staff were fortunately able to reverse the transaction, but offered no apology for the mistake. We wouldn't stay here again."