Marchastel Hotels

"Excellent place. Superb terrace next to a babbling brook. Owners most helpful and nice "

"A most charming place to stay nestled in the hills of the Massif Central, this was formerly the village school house and retains many original features. Dinner was provided by the hosts and was particularly well received. Breakfast was basic but no less delicious for that."

"Sejour d une nuit au calme, chambre parfaite, très bon petit-déjeuner . On recommande."

" Exelent sejour,"

"Cute but spacious cabins with views of the lake. Helpful and friendly staff. Limited restaurant menu as it was low season but excellent cooking and generous portions. Great breakfast buffet. "

"Nous recommandons vivement cet établissement, tout est bien, la disponibilité , la gentillesse, la connaissance des environs, dans un endroit magique, un grand Merci à vous, Cordialement"

"The location was good, easy walking, parking across the street. The only issue was it was a top floor room without air-conditioning. To be fair, it was much warmer than usual in the area. "

"Comfortable, clean rooms, a pleasant welcome, accommodating staff and a good location."

"We didn't expect too much. We arrived decently late and tried to call multiple times to check how late we could check in, the first 2x the phone was not answered. We were asked if we want to see the restaurant menu but were not informed when it closes so by the time we went to the restaurant the kitchen had closed and no warm dishes were available. The room smelled a bit of cigarettes and had to be aired out. The layout was complicated with steps right after the door and a seperate toilet which...

"Parking was full so had to leave on the road with lots of wedding bits inside. Hotel ok but tired. Room basic. No water or tea facility. Restaurant overpriced and under whelming. I had a local dish. Local Sausage and mash. Basic sausage and mash tasted like smash. Dried potatoes. Felt a bit money grabbing. "

"This is an amazing find such lovely family owners took great care of us - the rooms perfect and clean. The home cooked food was amazing and service impeccable. Safe parking and so close to the Puy Mary volcano mountain area. Will stay again!"

"The check in staff were amazing, but when we went to the restaurant it all went down hill 100mph, the staff ignored us especially the self proclaimed sommelier, he needs a rocket, even with eye contact he completely chose to not see.....the food wasnt any better, gluggy potatoes full of cheese, dry beoff..no water as asked for when we finally were asked until we asked again later, poured our own wine, and many tables were in the same predicament.. mattress was terrible, but the toom otherwise...

"Hotel bien placé mais la propreté laisse à désirer. Nous étions qu'un couple dans cet hôtel, c'est plutôt étonnant. Je sais qu'on n'y retournera pas."

"Modern and comfortable hotel, very good breakfast "

"Auberge de jeunesse idéalement situé au pied du Puy de Sancy, calme, cadre magnifique avec un personnel au top! "

"La chambre était salle, la moquette plein de poussière et des taches de saleté, la salle de bain non chauffée, le sèche serviette ne marchait pas, pas d’eau chaude ou très peu et la chambre sentait la poussière. Pas de connexion wifi alors que sur l’annonce s’est bien indiqué qu’elle est disponible. Pas de personnels, on récupère la clé dans une boîte à l’entrée de la chambre. Tu reçois les instructions la veille du départ avec les informations et codes d’accès. Impossible d’annuler la...

"It was horrible rainy, misty and cold. The room was cold and even through the owner brought us an extra heater & a lovely cup of tea, it never got above 17 degrees. Small room with basic facilities. Narrow stairs & struggle to get bags up to room. Restaurant nice but steak I had was tough."

"Los anfitriones son muy amables. La habitación es muy acogedora y limpia. El Desayuno es variado y excelente con productos caseros deliciosos. La señora hace unos brioches-tostadas muy buenas. El chateaux y el entorno son preciosos. Muy buena relación calidad precio."

"le logement est propre et bien situé. Mais que dire de notre arrivée...1h du matin porte fermée, pas de petit dej (qui était censé être dans le frigo)...nous sommes partis à 9h le matin et a notre retour le soir les produit frais était sur la table, donc avec le chauffage plus utilisable le lendemain. Pourquoi ne pas le mettre au frigo? mystère. Mauvaise organisation mais ça ne choque pas les propriétaire qui sont a priori a l'étranger...bref dommage et pour 200€ la nuit inacceptable. "