Märkische Heide Hotels

"Quite expensive inside "

"The amenities are superb! We enjoyed our stay and will be coming back. 2 things that need to improve though, the shuttle bus which brings us to our accommodation, can it be more frequently(its running every 30mins and always full). Another thing is the waiting tent for the shuttle bus, can it be covered rather than just a tent. It was so windy all throughout our stay and everybody are so cold."

"Frische Blumen überall, Wasser, Nüsse und Gummibärchen an der Rezeption und im Spabereich, sehr nettes Personal, super Frühstück, Hundefreundliche Zimmer mit Leckerlies, Spielzeug, Decke, Hunde Bett und Näpfen "

"Lovely hotel and in a very calm and quiet spot. Rooms were modern and clean and really helpful reception staff. Good breakfast selection and great coffee. We would certainly be happy to stay here again. Train station just a few minutes walk away too and just €7.50 to the airport✈️ 👍"

"We enjoyed the quality of the hotel its staff and excellent room - also close to transport which was grest"

"Das Hotel liegt abseits des Verkehrs direkt an der Spree. Mein Zimmer war ausreichend groß und sauber. Das Bett war bequem, was die Matratze angeht. Einzig das Kopfkissen war zumindest aus meiner Sicht und der meines mitreisenden Cousins im anderen Zimmer eine Katastrophe. Eine einzige Luftnummer. Also kaum Volumen. Das mag persönlicher Geschmack, aber zumindest aus unserer Sict war das ein Manko. Das Personal war top. Sei es bei der Unterstützung in Sachen Unterbringung der Fahrräder im hauseigenen Fahrradcontainer oder auch beim morgendlichen Frühstücksbuffet, welches sehr reichhaltig und lecker war, es waren ausschließlich nette und zuvorkommende Kontakte."

"Rooms weren’t very clean. Ants in the room for example. Staff weren’t very friendly upon check in. We came in at 6.30pm and asked if we could eat in the restaurant. We hardly was allowed dinner as they were closing down. So we rushed through dinner and generally didn’t feel very welcome. Beds were poor and rooms felt very old. And it wasn’t even very affordable. Not coming back. "

"Restaurant was terrible and there was no drinking water available in the hotel"

"Absolutely brilliant customer service: helped us find a taxi at late notice to drive us into Poland when our train was cancelled at late notice "