Heidesee Hotels

"I had a very comfortable stay and will inform my friends to use this hotel whilst travelling through Germany. My big gripe is the cost of 25 Euros for breakfast. I recommend that they use the airport facilities. "

"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition. The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area."

"Spacious room and friendly staff. The breakfast is decent. It’s convenient since you have tram stop and supermarket at the doorstep of the hotel. "

"Es gab ein ausgezeichnetes umfangreiches frisches Frühstück. "

"Room is okay, although floor could be cleaner, toilet room also clean, but there was no shower curtain and unfortanately no cleaning service during the day, so we had a wet floor until it dried out at the evening(not really comfortable)"

"yes"

"Over all it was ok"

"Very good location, easy access, comfortable and quiet."

"The staff were good but limited need extra staff waiting time takes longer or if you have any questions have to stand in the queue telephone help line no one picks "