Mellensee Hotels

"Good"

"Very friendly and helpful staff, will give a free city ticket for all public transit in Berlin that can be used from the day you check in to the day you check out. Comfortable and clean room with essential toiletries, clean tap water. Great location, just an 8 minute walk from the train station. "

"The staff was so nice.My flight was delayed for a day and the staff gave me directions to pick up stuff for my surprise stay."

"The hotel is very conveniently located to the bus lines to go into town as well as the airport."

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."

"Clean room near to train station. Staff is very nice. "

"I had a very comfortable stay and will inform my friends to use this hotel whilst travelling through Germany. My big gripe is the cost of 25 Euros for breakfast. I recommend that they use the airport facilities. "

"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition. The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area."

"Misleading listing / incomplete amenities • Lack of access to common area • Service failure (check-in + support team Support was difficult to reach Not friendly and helpful to clients. False advertising "