- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful bed bug and tick experience!...don't be fooled by the 5-star rating. The hotel is run-down, and the service is terrible. It can't be a 5-star. Hot water comes and go, towels have holes, bedding has ticks, lamps are broken, window blinds have gap...even charging an iPhone takes forever ( certainly overloaded circuits). Wait, the rooms still use keys that you are required to leave at the concierge who seem to hand them to whoever asks! Totally unacceptable. This is a total scam and the hotel should be shut down.