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Palm Auberge

3.0 star property
A peaceful retreat in Marrakech where mornings start with complimentary breakfast and days end with poolside relaxation, all while savoring authentic local cuisine

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Palm Auberge offers a tranquil escape in central Marrakech with an outdoor pool and spa services. Guests enjoy a free full breakfast, local dishes at the restaurant, and easy access to Jemaa el-Fnaa. Previous visitors consistently praise their experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Palm Auberge

  • Guest house near Jemaa el-Fnaa
  • Take advantage of free full breakfast, a free daily manager's reception and a terrace at Palm Auberge. Treat yourself to a massage or other spa services. The on-site restaurant, Palm Auberge, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
    • A 24-hour front desk, luggage storage and a front desk safe
  • Room features
  • All guest rooms at Palm Auberge have perks, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers
    • Electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Welcoming dogs and cats only

Up to 7 kg per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 10 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 5 per person (one-way)
  • Airport shuttle fee per child: EUR 3.5 (one-way), (from 5 to 10 years old)
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Palm Auberge have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm Auberge pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 7 kg per pet.

How much is parking at Palm Auberge?

Self-parking is free at this property.

What time is check-in at Palm Auberge?

Check-in start time: 1 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Palm Auberge?

Checkout is at noon.

Does Palm Auberge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 5 per person applies.

Where is Palm Auberge located?

Located in District of Sidi Youssef Ben Ali, this guesthouse is 0.7 mi (1.1 km) from Agdal Gardens and 3.1 mi (5 km) from Jemaa el-Fnaa. Royal Palace and Bahia Palace are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was beyond the best. Highly recommend staying here.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Le patron parle français arabe et anglais, le personnel sympa, disponible et serviable. Sur demande il ira vous chercher à l'aéroport ou vous déposer à la médina, c'est bien. Le petit déjeuné est suffisant mais il faut faire encore des efforts. L'établissement sur place est un peu moins frais que sur les photos. Quelques travaux de finitions sont nécessaires pour finaliser correctement cette auberge et la hisser à un niveau de confort amélioré. Je recommande de disposer d'une voiture ou de prévoir un budget taxi, la localisation de l'auberge n'est pas idéale à pieds mais c'est possible pour de bons marcheurs. Quand même une bonne expérience. Encouragements.
Stayed 6 nights in Dec 2018